Windows 7 Update Keeps Rebooting

[winupdate]

Hi, I appear to have a problem similar to many others, Windows 7 update applied 20 or so updates and now continues to request restarts time after time. In the Update History 10 or so updates now show a status of Pending, which is presumably why it keeps asking for a reboot.

I have run SFCFix.exe which didn't find any problems. I tried to upload a zipped CBS folder as requested in the forum posting instructions but it is 155Mb in size and won't load, there are several large "CbsPersist_xxx" files in the folder, so I have just uploaded the zipped CBS log file for now.

I would be grateful for any help to fix it, and secondly would like to know whether this is a widespread problem at the moment and if there is any way to avoid it happening again.

Many thanks

 

[BrianDrab]

Hello and welcome

Due to the precise nature of your corruption, you will receive help from a user named CKing123. He's one of our senior trainees here who's in his final phrase of his studies and needs to gain some real world experience in specific areas of Windows Update. This means that he'll be assisting you, but that I will first need to double check and approve his fixes before he posts them to you. If anything this is a good thing for you because it means that you've got at least two of us watching over your thread, but it will unfortunately add a slight delay between each reply. I hope that you understand and can accept the need for us to train up new members in this way in order to carry on doing what we do here, however, if for any reason you object to this setup, I will happily take on your thread myself.

Thank you very much for your understanding. We'll be with you very shortly.

 

[CKing123]

Hello winupdate and :welcome: to Sysnative. Please follow the instructions below:

Exporting WindowsUpdate Key:
1. Press :startorb: and type Command Prompt
2. Right-click on Command Prompt that comes up, and click Run as Administrator. (If UAC prompt comes, click Allow)
3. When command prompt opens, Copy (Ctrl+C) and Paste (Right-click > Paste) the following command into it, then press Enter:

reg query HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\WindowsUpdate /s >1.txt && notepad 1.txt

4. Notepad will open showing the WU info. Copy and paste it into your next reply.

-CKing

 

[winupdate]

Hi, My daughter has taken her laptop back to Uni now but I took an Acronis image before she left, could I export this key from the image I have kept?