Hi,
From the looks of it, there is a registry key that is 'stuck' and therefore telling the computer it needs to reboot. This flag needs to be reset. I can do this, but I need to get some information from you in order to know which key to reset.
The instructions involve you browsing and perhaps modifying the registry, which is the core of Windows. Whilst the steps I am asking you to do are perfectly safe, if you are confused at any point, let me know.
First, open
regedit.exe by typing
regedit into the Search box of the start menu and pressing Enter. Press "Yes" on the UAC box that pops up.
Click the arrow to the left of
HKEY_LOCAL_MACHINE and look for the
COMPONENTS hive:
If you do not see it, then you need to manually load it. Click on
HKEY_LOCAL_MACHINE to select it, and then click
File --> Load Hive. Browse to the folder
C:\Windows\System32\config and select the file called
COMPONENTS. It will have no file extension:
Enter
COMPONENTS when asked what to name the hive. It should now appear under HKEY_LOCAL_MACHINE.
Click once on COMPONENTS, and then take a screenshot of your screen and attach it to your next post.
Taking a screen capture (printing your screen) - Microsoft Windows Help
Regards,
Stephen
