[SOLVED] Windows 7, Update Failure, Error Code: 80070490

Fansnype · Sep 29, 2019

Another problem I was having sent me to my Windows Update, but I encountered this error. This caused me to go down a rabbit
of fixes that didn't work. I have included the CheckSUR log and SFCFix log with the hope that someone more tech savvy than I may help. I wanted to try asking for help before I reinstalled Windows.

Sysnative Windows Update · Sep 29, 2019

Hello and welcome!

SFCFix Script

Warning: this fix is specific to the user in this thread. No one else should follow these instructions as it may cause more harm than good. If you are after assistance, please start a thread of your own.

Download SFCFix.exe (by niemiro) and save this to your Desktop.
Download the file below, SFCFix.zip, and save this to your Desktop. Ensure that this file is named SFCFix.zip - do not rename it.
Save any open documents and close all open windows.
On your Desktop, you should see two files: SFCFix.exe and SFCFix.zip.
Drag the file SFCFix.zip onto the file SFCFix.exe and release it.
SFCFix will now process the script.
Upon completion, a file should be created on your Desktop: SFCFix.txt.
Copy (Ctrl+C) and Paste (Ctrl+V) the contents of this file into your next post for me to analyse please - put [CODE][/CODE] tags around the log to break up the text.

Fansnype · Sep 29, 2019

Here you go!

Code:

SFCFix version 3.0.2.1 by niemiro.
Start time: 2019-09-29 23:42:30.571
Microsoft Windows 7 Service Pack 1 - amd64
Using .zip script file at C:\Users\Nikolai Yaroslav\Desktop\SFCFix.zip [0]




PowerCopy::
Successfully took permissions for file or folder C:\Windows\WinSxS\amd64_microsoft-windows-windowsupdateclient-ui_31bf3856ad364e35_7.6.7600.320_none_53a370daf19412b1
Successfully took permissions for file or folder C:\Windows\WinSxS\amd64_microsoft-windows-w..wsupdateclient-core_31bf3856ad364e35_7.6.7600.320_none_d5f64d30518fd000
Successfully took permissions for file or folder C:\Windows\WinSxS\amd64_microsoft-windows-w..ient-core.resources_31bf3856ad364e35_7.6.7600.320_en-us_2b6abab786297fc7
Successfully took permissions for file or folder C:\Windows\WinSxS\amd64_microsoft-windows-w..client-ui.resources_31bf3856ad364e35_7.6.7600.320_en-us_3cc2c1c213d77748
Successfully took permissions for file or folder C:\Windows\Temp\CheckSur\WinSxS\Manifests
Successfully took permissions for file or folder C:\Windows\Temp\CheckSur\Servicing\Packages

Successfully copied file C:\Users\Nikolai Yaroslav\AppData\Local\niemiro\Archive\WinSxS\amd64_microsoft-windows-windowsupdateclient-ui_31bf3856ad364e35_7.6.7600.320_none_53a370daf19412b1\wucltux.dll to C:\Windows\WinSxS\amd64_microsoft-windows-windowsupdateclient-ui_31bf3856ad364e35_7.6.7600.320_none_53a370daf19412b1\wucltux.dll.
Successfully copied file C:\Users\Nikolai Yaroslav\AppData\Local\niemiro\Archive\WinSxS\amd64_microsoft-windows-w..wsupdateclient-core_31bf3856ad364e35_7.6.7600.320_none_d5f64d30518fd000\wuauclt.exe to C:\Windows\WinSxS\amd64_microsoft-windows-w..wsupdateclient-core_31bf3856ad364e35_7.6.7600.320_none_d5f64d30518fd000\wuauclt.exe.
Successfully copied file C:\Users\Nikolai Yaroslav\AppData\Local\niemiro\Archive\WinSxS\amd64_microsoft-windows-w..wsupdateclient-core_31bf3856ad364e35_7.6.7600.320_none_d5f64d30518fd000\wuaueng.dll to C:\Windows\WinSxS\amd64_microsoft-windows-w..wsupdateclient-core_31bf3856ad364e35_7.6.7600.320_none_d5f64d30518fd000\wuaueng.dll.
Successfully copied file C:\Users\Nikolai Yaroslav\AppData\Local\niemiro\Archive\WinSxS\amd64_microsoft-windows-w..wsupdateclient-core_31bf3856ad364e35_7.6.7600.320_none_d5f64d30518fd000\wups2.dll to C:\Windows\WinSxS\amd64_microsoft-windows-w..wsupdateclient-core_31bf3856ad364e35_7.6.7600.320_none_d5f64d30518fd000\wups2.dll.
Successfully copied file C:\Users\Nikolai Yaroslav\AppData\Local\niemiro\Archive\WinSxS\amd64_microsoft-windows-w..ient-core.resources_31bf3856ad364e35_7.6.7600.320_en-us_2b6abab786297fc7\wuaueng.dll.mui to C:\Windows\WinSxS\amd64_microsoft-windows-w..ient-core.resources_31bf3856ad364e35_7.6.7600.320_en-us_2b6abab786297fc7\wuaueng.dll.mui.
Successfully copied file C:\Users\Nikolai Yaroslav\AppData\Local\niemiro\Archive\WinSxS\amd64_microsoft-windows-w..client-ui.resources_31bf3856ad364e35_7.6.7600.320_en-us_3cc2c1c213d77748\wucltux.dll.mui to C:\Windows\WinSxS\amd64_microsoft-windows-w..client-ui.resources_31bf3856ad364e35_7.6.7600.320_en-us_3cc2c1c213d77748\wucltux.dll.mui.
Successfully copied file C:\Users\Nikolai Yaroslav\AppData\Local\niemiro\Archive\Manifests\amd64_microsoft-windows-w..date-adm.deployment_31bf3856ad364e35_7.6.7600.320_none_2c005c4c3b15478b.manifest to C:\Windows\Temp\CheckSur\WinSxS\Manifests\amd64_microsoft-windows-w..date-adm.deployment_31bf3856ad364e35_7.6.7600.320_none_2c005c4c3b15478b.manifest.
Successfully copied file C:\Users\Nikolai Yaroslav\AppData\Local\niemiro\Archive\Manifests\amd64_microsoft-windows-w..ent-core.deployment_31bf3856ad364e35_7.6.7600.320_none_af4247f6d9404079.manifest to C:\Windows\Temp\CheckSur\WinSxS\Manifests\amd64_microsoft-windows-w..ent-core.deployment_31bf3856ad364e35_7.6.7600.320_none_af4247f6d9404079.manifest.
Successfully copied file C:\Users\Nikolai Yaroslav\AppData\Local\niemiro\Archive\Manifests\amd64_microsoft-windows-w..lient-ui.deployment_31bf3856ad364e35_7.6.7600.320_none_2bc45c3e65319d38.manifest to C:\Windows\Temp\CheckSur\WinSxS\Manifests\amd64_microsoft-windows-w..lient-ui.deployment_31bf3856ad364e35_7.6.7600.320_none_2bc45c3e65319d38.manifest.
Successfully copied file C:\Users\Nikolai Yaroslav\AppData\Local\niemiro\Archive\Manifests\amd64_microsoft-windows-w..oyment-languagepack_31bf3856ad364e35_7.6.7600.320_en-us_743e1b456f9dad72.manifest to C:\Windows\Temp\CheckSur\WinSxS\Manifests\amd64_microsoft-windows-w..oyment-languagepack_31bf3856ad364e35_7.6.7600.320_en-us_743e1b456f9dad72.manifest.
Successfully copied file C:\Users\Nikolai Yaroslav\AppData\Local\niemiro\Archive\Manifests\amd64_microsoft-windows-w..oyment-languagepack_31bf3856ad364e35_7.6.7600.320_en-us_9480e83e143a2b9d.manifest to C:\Windows\Temp\CheckSur\WinSxS\Manifests\amd64_microsoft-windows-w..oyment-languagepack_31bf3856ad364e35_7.6.7600.320_en-us_9480e83e143a2b9d.manifest.
Successfully copied file C:\Users\Nikolai Yaroslav\AppData\Local\niemiro\Archive\Manifests\amd64_microsoft-windows-w..oyment-languagepack_31bf3856ad364e35_7.6.7600.320_en-us_f472bced9fa3f21b.manifest to C:\Windows\Temp\CheckSur\WinSxS\Manifests\amd64_microsoft-windows-w..oyment-languagepack_31bf3856ad364e35_7.6.7600.320_en-us_f472bced9fa3f21b.manifest.
Successfully copied file C:\Users\Nikolai Yaroslav\AppData\Local\niemiro\Archive\Packages\WUClient-SelfUpdate-Core-AdmComp~31bf3856ad364e35~amd64~en-US~7.6.7600.320.cat to C:\Windows\Temp\CheckSur\Servicing\Packages\WUClient-SelfUpdate-Core-AdmComp~31bf3856ad364e35~amd64~en-US~7.6.7600.320.cat.
Successfully copied file C:\Users\Nikolai Yaroslav\AppData\Local\niemiro\Archive\Packages\WUClient-SelfUpdate-Core-AdmComp~31bf3856ad364e35~amd64~en-US~7.6.7600.320.mum to C:\Windows\Temp\CheckSur\Servicing\Packages\WUClient-SelfUpdate-Core-AdmComp~31bf3856ad364e35~amd64~en-US~7.6.7600.320.mum.
Successfully copied file C:\Users\Nikolai Yaroslav\AppData\Local\niemiro\Archive\Packages\WUClient-SelfUpdate-Core-AdmComp~31bf3856ad364e35~amd64~~7.6.7600.320.cat to C:\Windows\Temp\CheckSur\Servicing\Packages\WUClient-SelfUpdate-Core-AdmComp~31bf3856ad364e35~amd64~~7.6.7600.320.cat.
Successfully copied file C:\Users\Nikolai Yaroslav\AppData\Local\niemiro\Archive\Packages\WUClient-SelfUpdate-Core-AdmComp~31bf3856ad364e35~amd64~~7.6.7600.320.mum to C:\Windows\Temp\CheckSur\Servicing\Packages\WUClient-SelfUpdate-Core-AdmComp~31bf3856ad364e35~amd64~~7.6.7600.320.mum.
Successfully copied file C:\Users\Nikolai Yaroslav\AppData\Local\niemiro\Archive\Packages\WUClient-SelfUpdate-Core-CoreComp~31bf3856ad364e35~amd64~en-US~7.6.7600.320.cat to C:\Windows\Temp\CheckSur\Servicing\Packages\WUClient-SelfUpdate-Core-CoreComp~31bf3856ad364e35~amd64~en-US~7.6.7600.320.cat.
Successfully copied file C:\Users\Nikolai Yaroslav\AppData\Local\niemiro\Archive\Packages\WUClient-SelfUpdate-Core-CoreComp~31bf3856ad364e35~amd64~en-US~7.6.7600.320.mum to C:\Windows\Temp\CheckSur\Servicing\Packages\WUClient-SelfUpdate-Core-CoreComp~31bf3856ad364e35~amd64~en-US~7.6.7600.320.mum.
Successfully copied file C:\Users\Nikolai Yaroslav\AppData\Local\niemiro\Archive\Packages\WUClient-SelfUpdate-Core-CoreComp~31bf3856ad364e35~amd64~~7.6.7600.320.cat to C:\Windows\Temp\CheckSur\Servicing\Packages\WUClient-SelfUpdate-Core-CoreComp~31bf3856ad364e35~amd64~~7.6.7600.320.cat.
Successfully copied file C:\Users\Nikolai Yaroslav\AppData\Local\niemiro\Archive\Packages\WUClient-SelfUpdate-Core-CoreComp~31bf3856ad364e35~amd64~~7.6.7600.320.mum to C:\Windows\Temp\CheckSur\Servicing\Packages\WUClient-SelfUpdate-Core-CoreComp~31bf3856ad364e35~amd64~~7.6.7600.320.mum.
Successfully copied file C:\Users\Nikolai Yaroslav\AppData\Local\niemiro\Archive\Packages\WUClient-SelfUpdate-Core-MiniLP~31bf3856ad364e35~amd64~en-US~7.6.7600.320.cat to C:\Windows\Temp\CheckSur\Servicing\Packages\WUClient-SelfUpdate-Core-MiniLP~31bf3856ad364e35~amd64~en-US~7.6.7600.320.cat.
Successfully copied file C:\Users\Nikolai Yaroslav\AppData\Local\niemiro\Archive\Packages\WUClient-SelfUpdate-Core-MiniLP~31bf3856ad364e35~amd64~en-US~7.6.7600.320.mum to C:\Windows\Temp\CheckSur\Servicing\Packages\WUClient-SelfUpdate-Core-MiniLP~31bf3856ad364e35~amd64~en-US~7.6.7600.320.mum.
Successfully copied file C:\Users\Nikolai Yaroslav\AppData\Local\niemiro\Archive\Packages\WUClient-SelfUpdate-Core-TopLevel~31bf3856ad364e35~amd64~~7.6.7600.320.cat to C:\Windows\Temp\CheckSur\Servicing\Packages\WUClient-SelfUpdate-Core-TopLevel~31bf3856ad364e35~amd64~~7.6.7600.320.cat.
Successfully copied file C:\Users\Nikolai Yaroslav\AppData\Local\niemiro\Archive\Packages\WUClient-SelfUpdate-Core-TopLevel~31bf3856ad364e35~amd64~~7.6.7600.320.mum to C:\Windows\Temp\CheckSur\Servicing\Packages\WUClient-SelfUpdate-Core-TopLevel~31bf3856ad364e35~amd64~~7.6.7600.320.mum.
Successfully copied file C:\Users\Nikolai Yaroslav\AppData\Local\niemiro\Archive\Packages\WUClient-SelfUpdate-Core-UIComp~31bf3856ad364e35~amd64~en-US~7.6.7600.320.cat to C:\Windows\Temp\CheckSur\Servicing\Packages\WUClient-SelfUpdate-Core-UIComp~31bf3856ad364e35~amd64~en-US~7.6.7600.320.cat.
Successfully copied file C:\Users\Nikolai Yaroslav\AppData\Local\niemiro\Archive\Packages\WUClient-SelfUpdate-Core-UIComp~31bf3856ad364e35~amd64~en-US~7.6.7600.320.mum to C:\Windows\Temp\CheckSur\Servicing\Packages\WUClient-SelfUpdate-Core-UIComp~31bf3856ad364e35~amd64~en-US~7.6.7600.320.mum.
Successfully copied file C:\Users\Nikolai Yaroslav\AppData\Local\niemiro\Archive\Packages\WUClient-SelfUpdate-Core-UIComp~31bf3856ad364e35~amd64~~7.6.7600.320.cat to C:\Windows\Temp\CheckSur\Servicing\Packages\WUClient-SelfUpdate-Core-UIComp~31bf3856ad364e35~amd64~~7.6.7600.320.cat.
Successfully copied file C:\Users\Nikolai Yaroslav\AppData\Local\niemiro\Archive\Packages\WUClient-SelfUpdate-Core-UIComp~31bf3856ad364e35~amd64~~7.6.7600.320.mum to C:\Windows\Temp\CheckSur\Servicing\Packages\WUClient-SelfUpdate-Core-UIComp~31bf3856ad364e35~amd64~~7.6.7600.320.mum.
Successfully copied file C:\Users\Nikolai Yaroslav\AppData\Local\niemiro\Archive\Packages\WUClient-SelfUpdate-Core~31bf3856ad364e35~amd64~en-US~7.6.7600.320.cat to C:\Windows\Temp\CheckSur\Servicing\Packages\WUClient-SelfUpdate-Core~31bf3856ad364e35~amd64~en-US~7.6.7600.320.cat.
Successfully copied file C:\Users\Nikolai Yaroslav\AppData\Local\niemiro\Archive\Packages\WUClient-SelfUpdate-Core~31bf3856ad364e35~amd64~en-US~7.6.7600.320.mum to C:\Windows\Temp\CheckSur\Servicing\Packages\WUClient-SelfUpdate-Core~31bf3856ad364e35~amd64~en-US~7.6.7600.320.mum.
Successfully copied file C:\Users\Nikolai Yaroslav\AppData\Local\niemiro\Archive\Packages\WUClient-SelfUpdate-Core~31bf3856ad364e35~amd64~~7.6.7600.320.cat to C:\Windows\Temp\CheckSur\Servicing\Packages\WUClient-SelfUpdate-Core~31bf3856ad364e35~amd64~~7.6.7600.320.cat.
Successfully copied file C:\Users\Nikolai Yaroslav\AppData\Local\niemiro\Archive\Packages\WUClient-SelfUpdate-Core~31bf3856ad364e35~amd64~~7.6.7600.320.mum to C:\Windows\Temp\CheckSur\Servicing\Packages\WUClient-SelfUpdate-Core~31bf3856ad364e35~amd64~~7.6.7600.320.mum.

Successfully restored ownership for C:\Windows\WinSxS\amd64_microsoft-windows-windowsupdateclient-ui_31bf3856ad364e35_7.6.7600.320_none_53a370daf19412b1
Successfully restored permissions on C:\Windows\WinSxS\amd64_microsoft-windows-windowsupdateclient-ui_31bf3856ad364e35_7.6.7600.320_none_53a370daf19412b1
Successfully restored ownership for C:\Windows\WinSxS\amd64_microsoft-windows-w..wsupdateclient-core_31bf3856ad364e35_7.6.7600.320_none_d5f64d30518fd000
Successfully restored permissions on C:\Windows\WinSxS\amd64_microsoft-windows-w..wsupdateclient-core_31bf3856ad364e35_7.6.7600.320_none_d5f64d30518fd000
Successfully restored ownership for C:\Windows\WinSxS\amd64_microsoft-windows-w..ient-core.resources_31bf3856ad364e35_7.6.7600.320_en-us_2b6abab786297fc7
Successfully restored permissions on C:\Windows\WinSxS\amd64_microsoft-windows-w..ient-core.resources_31bf3856ad364e35_7.6.7600.320_en-us_2b6abab786297fc7
Successfully restored ownership for C:\Windows\WinSxS\amd64_microsoft-windows-w..client-ui.resources_31bf3856ad364e35_7.6.7600.320_en-us_3cc2c1c213d77748
Successfully restored permissions on C:\Windows\WinSxS\amd64_microsoft-windows-w..client-ui.resources_31bf3856ad364e35_7.6.7600.320_en-us_3cc2c1c213d77748
Successfully restored ownership for C:\Windows\Temp\CheckSur\WinSxS\Manifests
Successfully restored permissions on C:\Windows\Temp\CheckSur\WinSxS\Manifests
Successfully restored ownership for C:\Windows\Temp\CheckSur\Servicing\Packages
Successfully restored permissions on C:\Windows\Temp\CheckSur\Servicing\Packages
PowerCopy:: directive completed successfully.




Successfully processed all directives.
SFCFix version 3.0.2.1 by niemiro has completed.
Currently storing 6 datablocks.
Finish time: 2019-09-29 23:42:38.484
Script hash: vQF3po3zoENKZ9Gx6TNR0XgZheP/cPUWPN3L1uFU7t8=
----------------------EOF-----------------------

Sysnative Windows Update · Sep 29, 2019

Please run System Update Readiness Tool again and attach CheckSUR.log.

Then, retry updates and attach CBS.log if any fail.

Fansnype · Sep 30, 2019

Here's the CheckSur.log file. It looks like you may have fixed it. I'll run the updates and let you know.

Sysnative Windows Update · Sep 30, 2019

Great!

Good night!

Fansnype · Sep 30, 2019

I got all the updates that could install installed, but it said a good portion of them failed. I'm trying to upload the CBS log now, but that'll take a while.

Sysnative Windows Update · Sep 30, 2019

Okay.

Fansnype · Sep 30, 2019

Hopefully, this is what you were asking for.

CBS.log

Sysnative Windows Update · Sep 30, 2019

Install the following: http://download.windowsupdate.com/c..._d3de52d6987f7c8bdc2c015dca69eac96047c76e.msu

Fansnype · Sep 30, 2019

So I installed what you posted and restarted my computer. My computer now bluescreens after the Windows logo and System Restore has no fixes. Defaulted the BIOS, just in case. I'm starting to think my computer has been a landmine of errors for a while now. I'm typing this from my laptop.

Sysnative Windows Update · Sep 30, 2019

Let's see what happened.

The update I had you install is a Servicing Stack Update, that is the update containing the core Windows Update components.

Do you happen to know what the probably caused by error says on the blue screen?

Fansnype · Sep 30, 2019

It automatically restarts before I get any information. I haven't been able to find a way to get a good look at it.

Sysnative Windows Update · Sep 30, 2019

Please reboot and keep tapping F8 as the system boots. On the screen that appears select the option: Disable automatic restart on system failure. Reboot and let me know what the BSOD screen says.

Fansnype · Sep 30, 2019

Ah, thank you. This is what the error reads:

Stop: c000021a (Fatal System Error)
The initial session process or system process terminated unexpectedly with a status of 0x00000000 (0xc0000428 0x00010538)
The system has been shut down.

Sysnative Windows Update · Sep 30, 2019

Okay. Reboot again and tap F8, try all the Safe Modes available and let me know if any of them boot.

Fansnype · Sep 30, 2019

Sadly, they all failed to boot. I tried last known successful windows with no luck.

Sysnative Windows Update · Sep 30, 2019

Unfortunately, at this point, I believe that your hard drive might have gone bad and has been the root cause of your Windows update issues. Please test it: Hard Drive (HDD) Diagnostics (Sea Tools for DOS) & SSD Test

Fansnype · Sep 30, 2019

I believe you are correct because now the hard drive isn't even recognized anymore. Shame it came to this, but I really appreciate you helping me out.

Sysnative Windows Update · Sep 30, 2019

That's too bad. Sorry I could not have been of more assistance.

[SOLVED] Windows 7, Update Failure, Error Code: 80070490

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