R RobFox Active member Joined Apr 14, 2018 Posts 27 Apr 16, 2018 #1 Windows Monthly Quality Rollup fails every month. Ran SFC scan with no issues reported Step #3 – SURT/DISM Scan install freezes after 80% of install completed (KB947821) Any help appreciated
Windows Monthly Quality Rollup fails every month. Ran SFC scan with no issues reported Step #3 – SURT/DISM Scan install freezes after 80% of install completed (KB947821) Any help appreciated
S Sysnative Windows Update Inactive Joined Oct 9, 2014 Posts 741 Apr 16, 2018 #2 Hello and welcome! Please re-run SURT and leave it running overnight. It can take hours and hours to complete. Once done, attach CheckSUR.log
Hello and welcome! Please re-run SURT and leave it running overnight. It can take hours and hours to complete. Once done, attach CheckSUR.log
R RobFox Active member Joined Apr 14, 2018 Posts 27 Apr 16, 2018 #3 Many thanks. The problem is that I am unable to run SURT as the install (KB947821) freezes after 80% completion.
Many thanks. The problem is that I am unable to run SURT as the install (KB947821) freezes after 80% completion.
S Sysnative Windows Update Inactive Joined Oct 9, 2014 Posts 741 Apr 18, 2018 #4 Are you sure that it is frozen and not just working in the background? If you are, please try executing it from a Clean Boot state: https://support.microsoft.com/en-us/help/929135/how-to-perform-a-clean-boot-in-windows
Are you sure that it is frozen and not just working in the background? If you are, please try executing it from a Clean Boot state: https://support.microsoft.com/en-us/help/929135/how-to-perform-a-clean-boot-in-windows
