Follow along with the video below to see how to install our site as a web app on your home screen.
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Hello and welcome!
Step#1 - FRST Scan
1. Please download Farbar Recovery Scan Tool and save it to your Desktop.
Note: You need to run the 32-bit Version so please ensure you download that one.
2. Right click to run as administrator. When the tool opens click Yes to disclaimer.
3. Please ensure you place a check mark in the Addition.txt check box at the bottom of the form before running (if not already).
4. Press Scan button.
5. It will produce a log called FRST.txt in the same directory the tool is run from (which should now be the desktop)
6. Please attach the log back here.
7. Another log (Addition.txt - also located in the same directory as FRST.exe) will be generated Please also attach that along with the FRST.txt in your reply.
HelloPlease temporarily uninstall McAffee from your system using its removal tool and retry the update again. If it fails, attach CBS.log.
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