Windows 7 update error & SFC gives error

[Cydonian]

Hello,
I have win7 ultimate x64 sp1 and it has not been updating since a long time, it keeps giving error when I try to update it ( 1-win7 update error.jpg )
I made a research on internet and people recommend using "sfc /scannow" command, but it also gives error when I try to run it ( 2-sfc scannow error.jpg )
Then I found SFCfix.exe on internet, it displayed some errors in my first time running it ( SFCFix-1.txt ).
I ran it for the second time and it seemed to fix 2 errors but other errors were still displayed in the log file ( SFCFix-2.txt ).

I attached these to my message here:
1-win7 update error.jpg
2-sfc scannow error.jpg
SFCFix-1.txt
SFCFix-2.txt

I hope someone out there can help me with this problem, thanks a lot!

 

[PeterJ]

Hello and welcome,

Follow the instructions below to run a scan with the System Update Readiness Tool (SURT) and provide a log.

1. Download SURT for your system. (Windows 7 SP1 x64)
2. Once downloaded, execute the installer, and go through the installation (this process can take around 15-20 minutes).
3. On completion, a log will be created in C:\Windows\Logs\CBS\CheckSUR.log.
4. Attach this log to your next reply.

Alternatively, if these instructions are unclear for you, you can follow the tutorial below.
System Update Readiness Tool (SURT)

 

[Cydonian]

Hello Peter, thanks for your quick reply :)

I did what you said and here is the file named CheckSUR.log

 

[PeterJ]

The components hive is damaged.

Provide the Components Hive
1. Navigate to C:\Windows\System32\Config and locate the COMPONENTS file.
2. Please copy this file to your desktop.
Note: If you receive an error that this file is in-use, simply reboot your computer and try again. Note: If you find that you need to reboot and are unable to because this is a server then try Option#2 below.
3. Right-click on this file on your desktop and select Send To...Compressed (zipped) folder. This will create a file named COMPONENTS.ZIP on your desktop.
4. The file will likely be too large to upload here so please upload to Filedropper or WeTransfer and just provide the link here.

---

Option#2 (only if you are unable to follow the previous instructions)

• Please download the Freeware RegBak from here: Acelogix Software - Download products
  You will find it at the bottom of the page that the link brings you to.
• Go ahead and install this program and accept all the defaults. After the last install screen the program should open.
• Click the New Backup button. Accept the defaults and simply click Start.
• When it says Finished successfully, click the Close button.
• This will bring you back to the main screen of the program. You will see one entry in this list with the date that you did it. Right-click on this line-item and select Explore Backup...
• This will bring you into the folder where the backup was made. You should see a Users folder and a Windows folder along with a couple other files. Double-click on the Windows folder to open it. Then open the System32 folder and then config folder. You should see around 6 files in here, one of which is named COMPONENTS.
• Copy the COMPONENTS file to your Desktop. If the COMPONENTS file does not exist, please fetch it instead from C:\Windows\System32\config\COMPONENTS.
• Now right-click on the COMPONENTS file that is on your desktop and select Send to > Compressed (zipped) folder.
• Then please upload the zip file (COMPONENTS.zip) to your favourite file sharing website (it will be too big to upload here). Examples of services to upload to are Filedropper or One Drive or WeTransfer and then just provide the link in your reply.
• You can close any open windows you have as well as the RegBak program now.

 

[Cydonian]

Hi Peter,
I navigated to C:\Windows\System32\Config and I found the COMPONENTS file (38.2 MB).
I copied it to my desktop. It is a large file so I zipped it.
it is zipped to 10.1 MB and I uploaded it to filedropper as you told.

Here is the link:
http://www.filedropper.com/components

 

[PeterJ]

We need to fix some registry corruptions. Do not try to install any Windows Update until I tell you.

Step 1:
Warning: This script was written specifically for this user, for use on that particular machine. Do not run this script on another machine.

1. Download the attachment fixlist.txt and save it to your desktop.
2. Right-click on FRST64.exe and select "Run as administrator".
3. Press the Fix button.
4. The tool will now process fixlist.txt.
5. If for some reason the tool needs a restart, please make sure you let the system restart normally. After that let the tool complete its run.
6. When finished, a log called Fixlog.txt will appear in the same directory the tool is run from.
7. Post the logfile Fixlog.txt as attachment in your next reply.

Step 2:
Provide a fresh copy of the components hive.

 

[Cydonian]

Hi Peter,
Thanks for your help. Is there anything I should do with "fixlist.txt" file you added to your message ??

 

[PeterJ]

Sorry, I posted the wrong instructions in step 1. That has been corrected.