Hello jdg, welcome to Sysnative!
I'm so sorry for the delay! There are a very limited number of people who specialise in dealing with these issues and we have very limited availability due to us all being in full time education.
Windows Update Package Replacement
Warning: this fix is specific to the user in this thread. No one else should follow these instructions as it may cause more harm than good. If you are after assistance, please start a thread of your own.
- Please download the attached file, Packs.zip and save this to your Desktop.
- Right-click on the file and select Extract All...
- Tick the box labelled Show extracted files when complete then click Extract
- A window will open showing two folders, Manifests and Packages
- Open the Manifests folder and copy the files into the following folder (if there are any files)
C:\Windows\Temp\CheckSur\Winsxs\Manifests
- Open the Packages folder and copy the files into the following folder (if there are any files)
C:\Windows\Temp\CheckSur\Servicing\Packages
- Run the System Update Readiness Tool (SURT) again.
- When the SURT finishes installing, copy (Ctrl + C) and paste (Ctrl + V) the contents of the SURT log into your next post please:
C:\Windows\Logs\CBS\CheckSUR.persist.log
You will probably be shown the error code 0x8024200D after performing this fix, and for anything that does fail with this error code, download the update from the Microsoft website and install it manually.
https://dl.dropboxusercontent.com/u/16537616/Fixes/SURT/jdg/Packs.zip
Tom