Windows 7 Update Error 80070246

P

pacjack360

New member
Joined
Jul 22, 2015
Posts
4
I need some help and am hoping to avoid having to do a reinstall on my system to fix this issue, I'm getting a 80070246 error when attempting to check for Windows Updates... I've already tried the Windows Update Troubleshooter, Windows Update System Readiness Tool and multiple SFC scans... From what the CheckSUR log is showing, there's 11 errors it cannot fix and it lists 4 unavailable repair files (which all appear to be manifest files in Winsxs folder) I have my CBS log, CheckSUR log and Components registry hive attached at the link: https://drive.google.com/open?id=0B...RQSGZqVzVFeWlxMnUxWGxvODJnTm1XX2hxcW9MZmVOSTA
 
Hi pacjack360 :)

My name is Aura and I'll be assisting you with your issue. Since I'm still in training, and this is the first time I encounter the results from your logs (unicode characters are messed up), I just need to ask a few questions to my teachers first before posting instructions. Sorry about that, I'll try to reply as soon as possible :)

Edit: Alright, since we are dealing with corruption here, we'll start by running a CHKDSK on the drive, and then get the log after to see if we can learn anything out of it. Follow the instructions below please.

EndqYRa.png
Check Disk (chkdsk)
Follow the instructions below to run a CHKDSK scan on your Windows partition;
  • On Windows Vista & 7, click on the Windows Start Menu, then enter cmd in the search box, right-click on the cmd icon and select Run as Administrator
  • On Windows 8, drag your cursor in the bottom-left corner, and right-click on the metro menu preview, then select Command Prompt (Admin);
  • On Windows 8.1, right click on the Windows logo in the bottom-left corner and select Command Prompt (Admin);
  • Enter the command chkdsk /r (there's a space between "chkdsk" and "/r") and press on Enter;
  • A message will be returned, stating that the drive cannot be locked because it's already in use, and you'll be asked if you want to schedule the scan for the next restart. Enter y and press on Enter;
  • Restart your computer, and the chkdsk scan will be launched automatically;
  • Once the chkdsk scan is complete and you're back in Windows, find the log in the Event Viewer and copy/paste it in your next reply;
WARNING: Depending on your hard drive (specs, free space, fragmentation, etc.) this scan can be relatively long to complete. Give it all the time it needs to finish. Do not interrupt it for any reason there is, or you might be damaging your drive in the process and make your Windows unbootable. It's suggested to let this scan run overnight or when you leave the house for a few hours (when you go to work for example). If you are running this scan on a laptop, don't forget to leave it plugged in;
 
Last edited:
Thanks, I let it run chkdsk /r although I'm not seeing where Event Viewer logged it and if it helps any, I've already done a MemTest & HDD test on the machine and both have come back fine and I've uploaded the Event Viewer log to the Google Drive link in my first post
 
I ran both SeaTools and Victoria 4.46 to test the hard drive

Code: 
Checking file system on C:
The type of the file system is NTFS.
Volume label is OS.

A disk check has been scheduled.
Windows will now check the disk.                         

CHKDSK is verifying files (stage 1 of 5)...
  312576 file records processed.                                          File verification completed.
  3472 large file records processed.                                      0 bad file records processed.                                        2 EA records processed.                                              64 reparse records processed.                                       CHKDSK is verifying indexes (stage 2 of 5)...
  383038 index entries processed.                                         Index verification completed.
  0 unindexed files scanned.                                           0 unindexed files recovered.                                       CHKDSK is verifying security descriptors (stage 3 of 5)...
  312576 file SDs/SIDs processed.                                         Cleaning up 65 unused index entries from index $SII of file 0x9.
Cleaning up 65 unused index entries from index $SDH of file 0x9.
Cleaning up 65 unused security descriptors.
Security descriptor verification completed.
  35232 data files processed.                                            CHKDSK is verifying Usn Journal...
  36418888 USN bytes processed.                                             Usn Journal verification completed.
CHKDSK is verifying file data (stage 4 of 5)...
  312560 files processed.                                                 File data verification completed.
CHKDSK is verifying free space (stage 5 of 5)...
  87409498 free clusters processed.                                         Free space verification is complete.
Windows has checked the file system and found no problems.

 467799063 KB total disk space.
 117616868 KB in 168136 files.
    112780 KB in 35233 indexes.
         0 KB in bad sectors.
    431423 KB in use by the system.
     65536 KB occupied by the log file.
 349637992 KB available on disk.

      4096 bytes in each allocation unit.
 116949765 total allocation units on disk.
  87409498 allocation units available on disk.

Internal Info:
00 c5 04 00 74 1a 03 00 6f bc 05 00 00 00 00 00  ....t...o.......
22 04 00 00 40 00 00 00 00 00 00 00 00 00 00 00  "...@...........
00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00  ................

Windows has finished checking your disk.
Please wait while your computer restarts.
 
Follow the instructions below please.


1. Download ListChkdskResult.exe by SleepyDude and save it on your desktop. If it's already downloaded to your desktop, just skip this step.
2. Right-click this file and select Run as administrator (Allow if prompted)and a text file will open (and also be saved on the desktop as ListChkdskResult.txt).
Please copy the contents of this file and paste into your next post.
 
Here yah go
Code: 
ListChkdskResult by SleepyDude v0.1.7 Beta | 21-09-2013

------< Log generate on 7/23/2015 4:31:13 PM >------
Category: 0
Computer Name: DellPortableXPS
Event Code: 1001
Record Number: 133794
Source Name: Microsoft-Windows-Wininit
Time Written: 07-22-2015 @ 19:18:24
Event Type: Information
User: 
Message: 


Checking file system on C:
The type of the file system is NTFS.
Volume label is OS.


A disk check has been scheduled.
Windows will now check the disk.                         


CHKDSK is verifying files (stage 1 of 5)...
  312576 file records processed.                                         


File verification completed.
  3472 large file records processed.                                   


  0 bad file records processed.                                     


  2 EA records processed.                                           


  64 reparse records processed.                                      


CHKDSK is verifying indexes (stage 2 of 5)...
  383038 index entries processed.                                        


Index verification completed.
  0 unindexed files scanned.                                        


  0 unindexed files recovered.                                      


CHKDSK is verifying security descriptors (stage 3 of 5)...
  312576 file SDs/SIDs processed.                                        


Cleaning up 65 unused index entries from index $SII of file 0x9.
Cleaning up 65 unused index entries from index $SDH of file 0x9.
Cleaning up 65 unused security descriptors.
Security descriptor verification completed.
  35232 data files processed.                                           


CHKDSK is verifying Usn Journal...
  36418888 USN bytes processed.                                            


Usn Journal verification completed.
CHKDSK is verifying file data (stage 4 of 5)...
  312560 files processed.                                                


File data verification completed.
CHKDSK is verifying free space (stage 5 of 5)...
  87409498 free clusters processed.                                        


Free space verification is complete.
Windows has checked the file system and found no problems.


 467799063 KB total disk space.
 117616868 KB in 168136 files.
    112780 KB in 35233 indexes.
         0 KB in bad sectors.
    431423 KB in use by the system.
     65536 KB occupied by the log file.
 349637992 KB available on disk.


      4096 bytes in each allocation unit.
 116949765 total allocation units on disk.
  87409498 allocation units available on disk.


Internal Info:
00 c5 04 00 74 1a 03 00 6f bc 05 00 00 00 00 00  ....t...o.......
22 04 00 00 40 00 00 00 00 00 00 00 00 00 00 00  "...@...........
00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00  ................


Windows has finished checking your disk.
Please wait while your computer restarts.


-----------------------------------------------------------------------
Category: 0
Computer Name: DellPortableXPS
Event Code: 1001
Record Number: 132386
Source Name: Microsoft-Windows-Wininit
Time Written: 07-16-2015 @ 16:13:42
Event Type: Information
User: 
Message: 


Checking file system on C:
The type of the file system is NTFS.
Volume label is OS.




One of your disks needs to be checked for consistency. You
may cancel the disk check, but it is strongly recommended
that you continue.
Windows will now check the disk.                         


CHKDSK is verifying files (stage 1 of 3)...
The attribute of type 0x80 and instance tag 0x3 in file 0x630
has allocated length of 0x342000 instead of 0x340000.
Deleting corrupt attribute record (128, "")
from file record segment 1584.
The attribute of type 0x80 and instance tag 0x5 in file 0xba9
has allocated length of 0x4000 instead of 0x2000.
Deleting corrupt attribute record (128, "")
from file record segment 2985.
  312576 file records processed.                                         


File verification completed.
  3469 large file records processed.                                   


  0 bad file records processed.                                     


  2 EA records processed.                                           


  64 reparse records processed.                                      


CHKDSK is verifying indexes (stage 2 of 3)...
  382180 index entries processed.                                        


Index verification completed.
  0 unindexed files scanned.                                        


  0 unindexed files recovered.                                      


CHKDSK is verifying security descriptors (stage 3 of 3)...
  312576 file SDs/SIDs processed.                                        


Cleaning up 312 unused index entries from index $SII of file 0x9.
Cleaning up 312 unused index entries from index $SDH of file 0x9.
Cleaning up 312 unused security descriptors.
Security descriptor verification completed.
Inserting data attribute into file 1584.
Inserting data attribute into file 2985.
  34805 data files processed.                                           


CHKDSK is verifying Usn Journal...
  34389784 USN bytes processed.                                            


Usn Journal verification completed.
CHKDSK discovered free space marked as allocated in the volume bitmap.
Windows has made corrections to the file system.


 467799063 KB total disk space.
 107415036 KB in 166684 files.
    112344 KB in 34804 indexes.
         0 KB in bad sectors.
    429423 KB in use by the system.
     65536 KB occupied by the log file.
 359842260 KB available on disk.


      4096 bytes in each allocation unit.
 116949765 total allocation units on disk.
  89960565 allocation units available on disk.


Internal Info:
00 c5 04 00 1d 13 03 00 82 b1 05 00 00 00 00 00  ................
1d 04 00 00 40 00 00 00 00 00 00 00 00 00 00 00  ....@...........
00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00  ................


Windows has finished checking your disk.
Please wait while your computer restarts.


-----------------------------------------------------------------------
Category: 0
Computer Name: DellPortableXPS
Event Code: 1001
Record Number: 132385
Source Name: Microsoft-Windows-Wininit
Time Written: 07-16-2015 @ 16:13:41
Event Type: Information
User: 
Message: 


Checking file system on \\?\Volume{d3f5d778-1c7c-11e1-be12-806e6f6e6963}
The type of the file system is NTFS.
Volume label is RECOVERY.




One of your disks needs to be checked for consistency. You
may cancel the disk check, but it is strongly recommended
that you continue.
Windows will now check the disk.                         


CHKDSK is verifying files (stage 1 of 3)...
  10240 file records processed.                                         


File verification completed.
  2 large file records processed.                                   


  0 bad file records processed.                                     


  0 EA records processed.                                           


  0 reparse records processed.                                      


CHKDSK is verifying indexes (stage 2 of 3)...
  10326 index entries processed.                                        


Index verification completed.
  0 unindexed files scanned.                                        


  0 unindexed files recovered.                                      


CHKDSK is verifying security descriptors (stage 3 of 3)...
  10240 file SDs/SIDs processed.                                        


Cleaning up 35 unused index entries from index $SII of file 0x9.
Cleaning up 35 unused index entries from index $SDH of file 0x9.
Cleaning up 35 unused security descriptors.
Security descriptor verification completed.
  44 data files processed.                                           


CHKDSK is verifying Usn Journal...
  857128 USN bytes processed.                                            


Usn Journal verification completed.
Windows has checked the file system and found no problems.


  20479999 KB total disk space.
  12430436 KB in 233 files.
        84 KB in 45 indexes.
         0 KB in bad sectors.
     77851 KB in use by the system.
     65536 KB occupied by the log file.
   7971628 KB available on disk.


      4096 bytes in each allocation unit.
   5119999 total allocation units on disk.
   1992907 allocation units available on disk.


Internal Info:
00 28 00 00 22 01 00 00 d9 01 00 00 00 00 00 00  .(.."...........
00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00  ................
00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00  ................


-----------------------------------------------------------------------
 
Follow the instructions below please.
  • On Windows Vista & 7, click on the Windows Start Menu, then enter cmd in the search box, right-click on the cmd icon and select Run as Administrator;
  • Enter the following command: vssadmin list shadows >1 | notepad 1
  • On completion, Notepad will open, displaying a log. Copy and paste it here;
 
You must log in or register to reply here.

Has Sysnative Forums helped you? Please consider donating to help us support the site!

Back
Top