[SOLVED] Windows 7 Update and SFC stuck

R

Randy Coulter

New member
Joined
Apr 30, 2016
Posts
4
Hello. My laptop has Windows 7 on it and every time I shut it down it gives me a "Configuring Windows...do not shut off computer" message and spends about 1 hour whirring away before it actually shuts down. I tried running SFC to check for damaged files, but get an error, "Windows Resource Protection could not start the repair service."

I found this forum and ran the SFCFix.exe which fixed to corrupt files but left a 3rd--the SFCFix.txt log is below:

SFCFix version 3.0.0.0 by niemiro.
Start time: 2016-04-30 07:00:55.641
Microsoft Windows 7 Service Pack 1 - amd64
Not using a script file.




AutoAnalysis::
FIXED: Corruption at C:\Windows\winsxs\amd64_microsoft-windows-u..ed-telemetry-client_31bf3856ad364e35_6.1.7601.18839_none_fe0845bb1d97efda\utc.app.json has been successfully repaired from C:\Windows\winsxs\amd64_microsoft-windows-u..ed-telemetry-client_31bf3856ad364e35_6.1.7601.23040_none_fe7de82236c5fac8\utc.app.json.
FIXED: Corruption at C:\Windows\winsxs\amd64_microsoft-windows-u..ed-telemetry-client_31bf3856ad364e35_6.1.7601.18839_none_fe0845bb1d97efda\telemetry.ASM-WindowsDefault.json has been successfully repaired from C:\Windows\winsxs\amd64_microsoft-windows-u..ed-telemetry-client_31bf3856ad364e35_6.1.7601.23040_none_fe7de82236c5fac8\telemetry.ASM-WindowsDefault.json.




SUMMARY: Some corruptions could not be fixed automatically. Seek advice from helper or sysnative.com.
CBS & SFC total detected corruption count: 2
CBS & SFC total unimportant corruption count: 0
CBS & SFC total fixed corruption count: 2
SURT total detected corruption count: 1
SURT total unimportant corruption count: 0
SURT total fixed corruption count: 0
AutoAnalysis:: directive completed successfully.



I have also tried to attached a CBS.zip file, but once I have selected the CBS.zip file and it shows in the "Add Files" window, I can't seem to drag and drop it. The only thing I could do was click upload, which I did, and hopefully you will have the file.

Thanks in advance for your assistance in solving this problem.
 
Not sure if CBS.zip uploaded, so here is copy of a portion of CBS log:

2016-04-30 09:19:22, Info CBS Failed posting shutdown message [HRESULT = 0x800706d9 - Unknown Error]
2016-04-30 09:19:22, Info CBS Shtd: Failed posting shutdown message [HRESULT = 0x800706d9 - Unknown Error]
2016-04-30 09:21:18, Info CBS Starting TrustedInstaller initialization.
2016-04-30 09:21:18, Info CBS Loaded Servicing Stack v6.1.7601.18766 with Core: C:\Windows\winsxs\amd64_microsoft-windows-servicingstack_31bf3856ad364e35_6.1.7601.18766_none_675144b3de10d6f7\cbscore.dll
2016-04-30 09:21:20, Info CSI 00000001@2016/4/30:13:21:20.898 WcpInitialize (wcp.dll version 0.0.0.6) called (stack @0x7fef93df0dd @0x7fef97198b5 @0x7fef96e34e3 @0xffcbe97c @0xffcbd799 @0xffcbdb2f)
2016-04-30 09:21:21, Info CSI 00000002@2016/4/30:13:21:21.178 WcpInitialize (wcp.dll version 0.0.0.6) called (stack @0x7fef93df0dd @0x7fef9766816 @0x7fef9732b18 @0x7fef96e35b9 @0xffcbe97c @0xffcbd799)
2016-04-30 09:21:21, Info CSI 00000003@2016/4/30:13:21:21.194 WcpInitialize (wcp.dll version 0.0.0.6) called (stack @0x7fef93df0dd @0x7fef90c8738 @0x7fef90c8866 @0xffcbe474 @0xffcbd7de @0xffcbdb2f)
2016-04-30 09:21:21, Info CBS Ending TrustedInstaller initialization.
2016-04-30 09:21:21, Info CBS Starting the TrustedInstaller main loop.
2016-04-30 09:21:21, Info CBS TrustedInstaller service starts successfully.
2016-04-30 09:21:21, Info CBS SQM: Initializing online with Windows opt-in: False
2016-04-30 09:21:21, Info CBS SQM: Cleaning up report files older than 10 days.
2016-04-30 09:21:21, Info CBS SQM: Requesting upload of all unsent reports.
2016-04-30 09:21:21, Info CBS SQM: Failed to start upload with file pattern: C:\Windows\servicing\sqm\*_std.sqm, flags: 0x2 [HRESULT = 0x80004005 - E_FAIL]
2016-04-30 09:21:21, Info CBS SQM: Failed to start standard sample upload. [HRESULT = 0x80004005 - E_FAIL]
2016-04-30 09:21:21, Info CBS SQM: Failed to start upload with file pattern: C:\Windows\servicing\sqm\*_all.sqm, flags: 0x6 [HRESULT = 0x80004005 - E_FAIL]
2016-04-30 09:21:21, Info CBS SQM: Failed to start always sample upload. [HRESULT = 0x80004005 - E_FAIL]
2016-04-30 09:21:21, Info CBS SQM: Warning: Failed to upload all unsent reports. [HRESULT = 0x80004005 - E_FAIL]
2016-04-30 09:21:21, Info CBS Blocked system sleep; prior state: 0x80000000
2016-04-30 09:21:21, Info CBS Execute state was not set. Assuming ExecuteStateStart.
2016-04-30 09:21:21, Info CBS Startup: current ExecuteState is CbsExecuteStateStageDrivers
2016-04-30 09:21:21, Info CBS Disabling LKG boot option
2016-04-30 09:21:21, Info CBS Startup: Initializing driver operations queue.
2016-04-30 09:21:21, Info CBS Startup: Initializing advanced operation queue.
2016-04-30 09:21:21, Info CSI 00000004 CSI Store 4283424 (0x0000000000415c20) initialized
2016-04-30 09:21:21, Info CBS Startup: Waiting for SC autostart event
2016-04-30 09:22:16, Info CBS Startup: SC autostart event signaled
2016-04-30 09:22:16, Info CBS Setting ExecuteState key to: CbsExecuteStateResolvePending
2016-04-30 09:22:16, Info CBS Startup: Processing advanced operation queue, startupPhase: 0
2016-04-30 09:22:16, Info CSI 00000005 IAdvancedInstallerAwareStore_ResolvePendingTransactions (call 1) (flags = 0000000a, progress = NULL, phase = 0, pdwDisposition = @0xc6fb80
2016-04-30 09:22:16, Info CSI 00000006 Creating NT transaction (seq 1), objectname [6]"(null)"
2016-04-30 09:22:16, Info CSI 00000007 Created NT transaction (seq 1) result 0x00000000, handle @0x204
2016-04-30 09:22:17, Info CSI 00000008@2016/4/30:13:22:17.012 CSI perf trace:
CSIPERF:TXCOMMIT;496
2016-04-30 09:22:17, Info CBS Setting ExecuteState key to: CbsExecuteStateComplete
2016-04-30 09:22:17, Info CBS Clearing HangDetect value
2016-04-30 09:22:17, Info CBS Saved last global progress. Current: 1, Limit: 1, ExecuteState: CbsExecuteStateComplete
2016-04-30 09:22:17, Info CBS No pending packages, why was store asked to process pending packages?
2016-04-30 09:22:17, Info CBS Setting ExecuteState key to: ExecuteStateNone
2016-04-30 09:22:17, Info CBS Setting RollbackFailed flag to 0
2016-04-30 09:22:17, Info CBS Clearing HangDetect value
2016-04-30 09:22:17, Info CBS Saved last global progress. Current: 0, Limit: 1, ExecuteState: ExecuteStateNone
2016-04-30 09:22:17, Info CBS Startup: Retrying failed packages.
2016-04-30 09:22:17, Info CBS Startup: Processing complete. [HRESULT = 0x00000000 - S_OK]
2016-04-30 09:22:17, Info CBS Restored system sleep block state: 0x80000000
2016-04-30 09:22:17, Info CBS Enabling LKG boot option
2016-04-30 09:25:25, Info CBS Startup: A system shutdown was initiated while waiting for startup to complete
2016-04-30 09:25:25, Info CBS Shtd: Prepare for shutdown processing.
2016-04-30 09:25:25, Info CBS Shtd: PreshutdownTimeout: 3600000ms, BlockTimeIncrement: 900000ms
2016-04-30 09:25:25, Info CBS Shtd: progress thread started
2016-04-30 10:25:26, Info CBS Failed posting shutdown message [HRESULT = 0x800706d9 - Unknown Error]
2016-04-30 10:25:26, Info CBS Shtd: Failed posting shutdown message [HRESULT = 0x800706d9 - Unknown Error]
2016-04-30 10:25:27, Info CBS Failed posting shutdown message [HRESULT = 0x800706d9 - Unknown Error]
2016-04-30 10:25:27, Info CBS Shtd: Failed posting shutdown message [HRESULT = 0x800706d9 - Unknown Error]
2016-04-30 10:25:28, Info CBS Failed posting shutdown message [HRESULT = 0x800706d9 - Unknown Error]
2016-04-30 10:25:28, Info CBS Shtd: Failed posting shutdown message [HRESULT = 0x800706d9 - Unknown Error]
2016-04-30 10:25:29, Info CBS Failed posting shutdown message [HRESULT = 0x800706d9 - Unknown Error]
2016-04-30 10:25:29, Info CBS Shtd: Failed posting shutdown message [HRESULT = 0x800706d9 - Unknown Error]
2016-04-30 10:25:30, Info CBS Failed posting shutdown message [HRESULT = 0x800706d9 - Unknown Error]
2016-04-30 10:25:30, Info CBS Shtd: Failed posting shutdown message [HRESULT = 0x800706d9 - Unknown Error]
2016-04-30 10:25:31, Info CBS Failed posting shutdown message [HRESULT = 0x800706d9 - Unknown Error]
2016-04-30 10:25:31, Info CBS Shtd: Failed posting shutdown message [HRESULT = 0x800706d9 - Unknown Error]
2016-04-30 10:25:32, Info CBS Failed posting shutdown message [HRESULT = 0x800706d9 - Unknown Error]
2016-04-30 10:25:32, Info CBS Shtd: Failed posting shutdown message [HRESULT = 0x800706d9 - Unknown Error]
2016-04-30 10:25:33, Info CBS Failed posting shutdown message [HRESULT = 0x800706d9 - Unknown Error]
2016-04-30 10:25:33, Info CBS Shtd: Failed posting shutdown message [HRESULT = 0x800706d9 - Unknown Error]
2016-04-30 10:25:34, Info CBS Failed posting shutdown message [HRESULT = 0x800706d9 - Unknown Error]
2016-04-30 10:25:34, Info CBS Shtd: Failed posting shutdown message [HRESULT = 0x800706d9 - Unknown Error]
2016-04-30 10:25:35, Info CBS Failed posting shutdown message [HRESULT = 0x800706d9 - Unknown Error]
2016-04-30 10:25:35, Info CBS Shtd: Failed posting shutdown message [HRESULT = 0x800706d9 - Unknown Error]
2016-04-30 10:25:36, Info CBS Failed posting shutdown message [HRESULT = 0x800706d9 - Unknown Error]
2016-04-30 10:25:36, Info CBS Shtd: Failed posting shutdown message [HRESULT = 0x800706d9 - Unknown Error]
2016-04-30 10:25:37, Info CBS Failed posting shutdown message [HRESULT = 0x800706d9 - Unknown Error]
2016-04-30 10:25:37, Info CBS Shtd: Failed posting shutdown message [HRESULT = 0x800706d9 - Unknown Error]
2016-04-30 10:25:38, Info CBS Failed posting shutdown message [HRESULT = 0x800706d9 - Unknown Error]
2016-04-30 10:25:38, Info CBS Shtd: Failed posting shutdown message [HRESULT = 0x800706d9 - Unknown Error]
2016-04-30 10:25:39, Info CBS Failed posting shutdown message [HRESULT = 0x800706d9 - Unknown Error]
2016-04-30 10:25:39, Info CBS Shtd: Failed posting shutdown message [HRESULT = 0x800706d9 - Unknown Error]
2016-04-30 10:25:40, Info CBS Failed posting shutdown message [HRESULT = 0x800706d9 - Unknown Error]
2016-04-30 10:25:40, Info CBS Shtd: Failed posting shutdown message [HRESULT = 0x800706d9 - Unknown Error]
2016-04-30 10:25:41, Info CBS Failed posting shutdown message [HRESULT = 0x800706d9 - Unknown Error]
2016-04-30 10:25:41, Info CBS Shtd: Failed posting shutdown message [HRESULT = 0x800706d9 - Unknown Error]
2016-04-30 10:25:42, Info CBS Failed posting shutdown message [HRESULT = 0x800706d9 - Unknown Error]
2016-04-30 10:25:42, Info CBS Shtd: Failed posting shutdown message [HRESULT = 0x800706d9 - Unknown Error]
2016-04-30 10:25:43, Info CBS Failed posting shutdown message [HRESULT = 0x800706d9 - Unknown Error]
2016-04-30 10:25:43, Info CBS Shtd: Failed posting shutdown message [HRESULT = 0x800706d9 - Unknown Error]
2016-04-30 10:25:44, Info CBS Failed posting shutdown message [HRESULT = 0x800706d9 - Unknown Error]
2016-04-30 10:25:44, Info CBS Shtd: Failed posting shutdown message [HRESULT = 0x800706d9 - Unknown Error]
2016-04-30 10:25:45, Info CBS Failed posting shutdown message [HRESULT = 0x800706d9 - Unknown Error]
2016-04-30 10:25:45, Info CBS Shtd: Failed posting shutdown message [HRESULT = 0x800706d9 - Unknown Error]
2016-04-30 10:25:46, Info CBS Failed posting shutdown message [HRESULT = 0x800706d9 - Unknown Error]
2016-04-30 10:25:46, Info CBS Shtd: Failed posting shutdown message [HRESULT = 0x800706d9 - Unknown Error]
2016-04-30 10:25:47, Info CBS Failed posting shutdown message [HRESULT = 0x800706d9 - Unknown Error]
2016-04-30 10:25:47, Info CBS Shtd: Failed posting shutdown message [HRESULT = 0x800706d9 - Unknown Error]
2016-04-30 10:25:48, Info CBS Failed posting shutdown message [HRESULT = 0x800706d9 - Unknown Error]
2016-04-30 10:25:48, Info CBS Shtd: Failed posting shutdown message [HRESULT = 0x800706d9 - Unknown Error]
2016-04-30 10:25:49, Info CBS Failed posting shutdown message [HRESULT = 0x800706d9 - Unknown Error]
2016-04-30 10:25:49, Info CBS Shtd: Failed posting shutdown message [HRESULT = 0x800706d9 - Unknown Error]
2016-04-30 10:25:50, Info CBS Failed posting shutdown message [HRESULT = 0x800706d9 - Unknown Error]
2016-04-30 10:25:50, Info CBS Shtd: Failed posting shutdown message [HRESULT = 0x800706d9 - Unknown Error]
2016-04-30 10:25:51, Info CBS Failed posting shutdown message [HRESULT = 0x800706d9 - Unknown Error]
2016-04-30 10:25:51, Info CBS Shtd: Failed posting shutdown message [HRESULT = 0x800706d9 - Unknown Error]
2016-04-30 10:25:52, Info CBS Failed posting shutdown message [HRESULT = 0x800706d9 - Unknown Error]
2016-04-30 10:25:52, Info CBS Shtd: Failed posting shutdown message [HRESULT = 0x800706d9 - Unknown Error]
2016-04-30 10:25:53, Info CBS Failed posting shutdown message [HRESULT = 0x800706d9 - Unknown Error]
2016-04-30 10:25:53, Info CBS Shtd: Failed posting shutdown message [HRESULT = 0x800706d9 - Unknown Error]
2016-04-30 10:25:54, Info CBS Failed posting shutdown message [HRESULT = 0x800706d9 - Unknown Error]
2016-04-30 10:25:54, Info CBS Shtd: Failed posting shutdown message [HRESULT = 0x800706d9 - Unknown Error]
2016-04-30 10:25:55, Info CBS Failed posting shutdown message [HRESULT = 0x800706d9 - Unknown Error]
2016-04-30 10:25:55, Info CBS Shtd: Failed posting shutdown message [HRESULT = 0x800706d9 - Unknown Error]
2016-04-30 10:26:39, Info CBS Starting TrustedInstaller initialization.
2016-04-30 10:26:40, Info CBS Loaded Servicing Stack v6.1.7601.18766 with Core: C:\Windows\winsxs\amd64_microsoft-windows-servicingstack_31bf3856ad364e35_6.1.7601.18766_none_675144b3de10d6f7\cbscore.dll
2016-04-30 10:26:42, Info CSI 00000001@2016/4/30:14:26:42.804 WcpInitialize (wcp.dll version 0.0.0.6) called (stack @0x7fef9a7f0dd @0x7fef9e298b5 @0x7fef9df34e3 @0xffc5e97c @0xffc5d799 @0xffc5db2f)
2016-04-30 10:26:43, Info CSI 00000002@2016/4/30:14:26:43.381 WcpInitialize (wcp.dll version 0.0.0.6) called (stack @0x7fef9a7f0dd @0x7fef9e76816 @0x7fef9e42b18 @0x7fef9df35b9 @0xffc5e97c @0xffc5d799)
2016-04-30 10:26:43, Info CSI 00000003@2016/4/30:14:26:43.397 WcpInitialize (wcp.dll version 0.0.0.6) called (stack @0x7fef9a7f0dd @0x7fef9768738 @0x7fef9768866 @0xffc5e474 @0xffc5d7de @0xffc5db2f)
2016-04-30 10:26:43, Info CBS Ending TrustedInstaller initialization.
2016-04-30 10:26:43, Info CBS Starting the TrustedInstaller main loop.
2016-04-30 10:26:43, Info CBS TrustedInstaller service starts successfully.
2016-04-30 10:26:43, Info CBS SQM: Initializing online with Windows opt-in: False
2016-04-30 10:26:43, Info CBS SQM: Cleaning up report files older than 10 days.
2016-04-30 10:26:43, Info CBS SQM: Requesting upload of all unsent reports.
2016-04-30 10:26:43, Info CBS SQM: Failed to start upload with file pattern: C:\Windows\servicing\sqm\*_std.sqm, flags: 0x2 [HRESULT = 0x80004005 - E_FAIL]
2016-04-30 10:26:43, Info CBS SQM: Failed to start standard sample upload. [HRESULT = 0x80004005 - E_FAIL]
2016-04-30 10:26:43, Info CBS SQM: Failed to start upload with file pattern: C:\Windows\servicing\sqm\*_all.sqm, flags: 0x6 [HRESULT = 0x80004005 - E_FAIL]
2016-04-30 10:26:43, Info CBS SQM: Failed to start always sample upload. [HRESULT = 0x80004005 - E_FAIL]
2016-04-30 10:26:43, Info CBS SQM: Warning: Failed to upload all unsent reports. [HRESULT = 0x80004005 - E_FAIL]
2016-04-30 10:26:43, Info CBS Blocked system sleep; prior state: 0x80000000
2016-04-30 10:26:43, Info CBS Execute state was not set. Assuming ExecuteStateStart.
2016-04-30 10:26:43, Info CBS Startup: current ExecuteState is CbsExecuteStateStageDrivers
2016-04-30 10:26:43, Info CBS Disabling LKG boot option
2016-04-30 10:26:43, Info CBS Startup: Initializing driver operations queue.
2016-04-30 10:26:43, Info CBS Startup: Initializing advanced operation queue.
2016-04-30 10:26:43, Info CSI 00000004 CSI Store 3366096 (0x0000000000335cd0) initialized
2016-04-30 10:26:43, Info CBS Startup: Waiting for SC autostart event
2016-04-30 10:27:24, Info CBS Startup: SC autostart event signaled
2016-04-30 10:27:24, Info CBS Setting ExecuteState key to: CbsExecuteStateResolvePending
2016-04-30 10:27:24, Info CBS Startup: Processing advanced operation queue, startupPhase: 0
2016-04-30 10:27:24, Info CSI 00000005 IAdvancedInstallerAwareStore_ResolvePendingTransactions (call 1) (flags = 0000000a, progress = NULL, phase = 0, pdwDisposition = @0xfefc20
2016-04-30 10:27:24, Info CSI 00000006 Creating NT transaction (seq 1), objectname [6]"(null)"
2016-04-30 10:27:24, Info CSI 00000007 Created NT transaction (seq 1) result 0x00000000, handle @0xe8
2016-04-30 10:27:27, Info CSI 00000008@2016/4/30:14:27:27.718 CSI perf trace:
CSIPERF:TXCOMMIT;21130
2016-04-30 10:27:27, Info CBS Setting ExecuteState key to: CbsExecuteStateComplete
2016-04-30 10:27:27, Info CBS Clearing HangDetect value
2016-04-30 10:27:27, Info CBS Saved last global progress. Current: 1, Limit: 1, ExecuteState: CbsExecuteStateComplete
2016-04-30 10:27:27, Info CBS No pending packages, why was store asked to process pending packages?
2016-04-30 10:27:27, Info CBS Setting ExecuteState key to: ExecuteStateNone
2016-04-30 10:27:27, Info CBS Setting RollbackFailed flag to 0
2016-04-30 10:27:27, Info CBS Clearing HangDetect value
2016-04-30 10:27:27, Info CBS Saved last global progress. Current: 0, Limit: 1, ExecuteState: ExecuteStateNone
2016-04-30 10:27:27, Info CBS Startup: Retrying failed packages.
2016-04-30 10:27:27, Info CBS Startup: Processing complete. [HRESULT = 0x00000000 - S_OK]
2016-04-30 10:27:27, Info CBS Restored system sleep block state: 0x80000000
2016-04-30 10:27:27, Info CBS Enabling LKG boot option


Looks like the machine times out after 3600000 ms.
 
Hello and Welcome!

Please try the following:

Clean Boot

  1. Click the Start button, then type msconfig in the search box.
  2. Click msconfig in the results list.
    2440068.png
  3. On the General tab, click the Selective startup option, and then click to clear the Load startup items check box.
    2440069.png
  4. On the Services tab of the System Configuration dialog box, click to select the Hide all Microsoft services check box, and then tap or click Disable all.
    2440071.png
https://support.microsoft.com/en-us/kb/929135

System Update Readiness Tool (SURT)

Download and run the System Update Readiness Tool for your version of Windows here: System Update Readiness Tool

NOTE: If you aren't sure if your Windows installation is 32-bit or 64-bit, check here: How to determine whether a computer is running a 32-bit version or 64-bit version of the Windows operating system

This tool will take some time to complete - when it has finished, attach C:\Windows\Logs\CBS\CheckSUR.log with your reply.
 
zcomputerwiz said:
Hello and Welcome!

Please try the following:

Clean Boot

  1. Click the Start button, then type msconfig in the search box.
  2. Click msconfig in the results list.
    2440068.png
  3. On the General tab, click the Selective startup option, and then click to clear the Load startup items check box.
    2440069.png
  4. On the Services tab of the System Configuration dialog box, click to select the Hide all Microsoft services check box, and then tap or click Disable all.
    2440071.png
https://support.microsoft.com/en-us/kb/929135

System Update Readiness Tool (SURT)

Download and run the System Update Readiness Tool for your version of Windows here: System Update Readiness Tool

NOTE: If you aren't sure if your Windows installation is 32-bit or 64-bit, check here: How to determine whether a computer is running a 32-bit version or 64-bit version of the Windows operating system

This tool will take some time to complete - when it has finished, attach C:\Windows\Logs\CBS\CheckSUR.log with your reply.
Click to expand...

Hi zcomputerwiz.

Thanks for the assistance. I reconfigured startup with msconfig per above, and downloaded and ran the SURT. I left it running for 24 hours with a window that said "Windows Update Standalone Installer. Searching for updates on the computer...." This is similar to what happens when I try running Windows Update manually. I cannot send you a CheckSUR.log because there is none. Can you help please.
 
Let's try resetting the Windows Update components.

Note that this will clear the history of previously installed updates.

Run Windows Repairs
  1. Download Windows Repair (All-in-One) Portable to your desktop.
  2. Once the file is downloaded, right-click on the file on your desktop and choose Extract All...
    Extract.JPG
  3. Keep the defaults and click the Extract button.
  4. A folder named tweaking.com_windows_repair_aio will be extracted to the desktop. Once the extraction is complete the folder will open.
  5. Inside this folder, there is a folder named Tweaking.com - Windows Repair. Open this folder as well.
    Capture.JPG

  6. Double-click on Repair_Windows.exe to open. Note: Please make sure all of your programs are closed and anything you were working on is saved as we will be rebooting.
  7. When the program opens, click the Reboot to Safe Mode button at the bottom of the screen. Answer Yes to allow.
  8. Once rebooted into Safe Mode, open the program again. When the program opens, click the Repairs tab and click the Open Repairs button.
  9. A backup of your registry will be made. After a few moments you will have many options from which you can choose.
  10. Please click the Unselect All button and then click to enable only the following ones:

    17 - Repair Windows Updates
  11. Ensure the Restart check box is selected and click the Start Repairs button in the lower right of the screen. This may take some time to run so be patient.
    StartRepairsWithReboot.JPG
  12. Once the fixes are complete you will be prompted to restart your machine. Answer Yes.
 
Hi zcomputerwiz. Thank you for finally solving this problem for me. I ran Repair_Windows as you recommended, and my computer now shuts down and starts back up without searching for a hour. Again, thank you very much for your help.
 
Glad to hear it!

I'll mark the thread solved. If you encounter any problems, please post back and I will continue to assist you.
 
You must log in or register to reply here.

Has Sysnative Forums helped you? Please consider donating to help us support the site!

Back
Top