[SOLVED] Windows 7 Update 800B100 Error

babybanana · Jul 5, 2014

Hey
I just read a thread here ' https://www.sysnative.com/forums/wi...talling-windows-7-service-pack-1-for-x64.html ' and quite frankly im experiencing the same problem. Iwas finding a solution however the official solution says not to try it as it may vary from person to person hence starting a new thread.
I have tried the official fix it and the other solutions from Microsoft ( all the solutions the user in the mentioned thread tried ) and it happens that i still cannot fix the problem.
My antivirus is Eset Nod32
and i figured you will be needing my log file ( ihave absolutely no idea what that is but I figured that windows 6.1 KB947821 might help in getting the log file so ill post it here )
however if there is any other way to get that log file please do tell me as it seems essential for you people to help me.
P.s im using a 32 bit windows 7 home basic
Much appreciated,
Damsel In Distress

Go The Power · Jul 5, 2014

Hell babybanana

Download and run System Update Readiness Tool (SURT)

Please go Here and download the System Update Readiness Tool (SURT). Save this file to your desktop
Go to your desktop and run KB947821
When the SURT finishes installing, copy (Ctrl + C) and paste (Ctrl + V) the contents of the SURT log into your next post please:
C:\Windows\Logs\CBS\CheckSUR.log
C:\Windows\Logs\CBS\CheckSUR.persist.log

babybanana · Jul 5, 2014

=================================
Checking System Update Readiness.
Binary Version 6.1.7601.22471
Package Version 25.0
2014-07-05 10:43

Checking Windows Servicing Packages

Checking Package Manifests and Catalogs

Checking Package Watchlist

Checking Component Watchlist

Checking Packages

Checking Component Store

Summary:
Seconds executed: 3473
No errors detected

Go The Power · Jul 5, 2014

Software Distribution rename

Click Start -> Type in CMD in the search -> Right click on cmd.exe and choose Run as Administrator
Entre in the following commands:
net stop wuauserv
ren %SystemRoot%\SoftwareDistribution\Download DL.bak
net start wuauserv

Once completed please try and run windows update again.

babybanana · Jul 5, 2014

Go The Power said:
Software Distribution rename

Click Start -> Type in CMD in the search -> Right click on cmd.exe and choose Run as Administrator

Entre in the following commands:
net stop wuauserv
ren %SystemRoot%\SoftwareDistribution\Download DL.bak
net start wuauserv

Once completed please try and run windows update again.

okay so itried this and it failed again

babybanana · Jul 5, 2014

Alright i tried it again and it is fixed. THANKYOU SO MUCH !!!!!!!!!!!
one more question : do i need to install the optional updates?

Go The Power · Jul 5, 2014

No worries at all :)

do i need to install the optional updates?

I personally do, as the updates were released to either improve/secure a Windows component, by that if you have all the updates installed your PC should be completely update to date with the latest features.

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[SOLVED] Windows 7 Update 800B100 Error

babybanana

New member

Go The Power

Senior Administrator, Windows Update Expert, Contributor

babybanana

New member

Go The Power

Senior Administrator, Windows Update Expert, Contributor

babybanana

New member

babybanana

New member

Go The Power

Senior Administrator, Windows Update Expert, Contributor