[SOLVED] Windows 7 Update 800B100 Error

babybanana

New member
Joined
Jul 5, 2014
Posts
4
Hey
I just read a thread here ' https://www.sysnative.com/forums/wi...talling-windows-7-service-pack-1-for-x64.html ' and quite frankly im experiencing the same problem. Iwas finding a solution however the official solution says not to try it as it may vary from person to person hence starting a new thread.
I have tried the official fix it and the other solutions from Microsoft ( all the solutions the user in the mentioned thread tried ) and it happens that i still cannot fix the problem.
My antivirus is Eset Nod32
and i figured you will be needing my log file ( ihave absolutely no idea what that is but I figured that windows 6.1 KB947821 might help in getting the log file so ill post it here )
however if there is any other way to get that log file please do tell me as it seems essential for you people to help me.
P.s im using a 32 bit windows 7 home basic
Much appreciated,
Damsel In Distress
 
Hell babybanana

Download and run System Update Readiness Tool (SURT)

  • Please go Here and download the System Update Readiness Tool (SURT). Save this file to your desktop
  • Go to your desktop and run KB947821
  • When the SURT finishes installing, copy (Ctrl + C) and paste (Ctrl + V) the contents of the SURT log into your next post please:
    C:\Windows\Logs\CBS\CheckSUR.log
    C:\Windows\Logs\CBS\CheckSUR.persist.log
 
=================================
Checking System Update Readiness.
Binary Version 6.1.7601.22471
Package Version 25.0
2014-07-05 10:43

Checking Windows Servicing Packages

Checking Package Manifests and Catalogs

Checking Package Watchlist

Checking Component Watchlist

Checking Packages

Checking Component Store

Summary:
Seconds executed: 3473
No errors detected
 
Software Distribution rename

  • Click Start -> Type in CMD in the search -> Right click on cmd.exe and choose Run as Administrator
  • Entre in the following commands:
    net stop wuauserv
    ren %SystemRoot%\SoftwareDistribution\Download DL.bak
    net start wuauserv

Once completed please try and run windows update again.
 
Software Distribution rename

  • Click Start -> Type in CMD in the search -> Right click on cmd.exe and choose Run as Administrator
  • Entre in the following commands:
    net stop wuauserv
    ren %SystemRoot%\SoftwareDistribution\Download DL.bak
    net start wuauserv

Once completed please try and run windows update again.

okay so itried this and it failed again
 
Alright i tried it again and it is fixed. THANKYOU SO MUCH !!!!!!!!!!!
one more question : do i need to install the optional updates?
 
No worries at all :)

do i need to install the optional updates?

I personally do, as the updates were released to either improve/secure a Windows component, by that if you have all the updates installed your PC should be completely update to date with the latest features.
 

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