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windows 7 ultimate latency problems galore

T

TemplarBlood

New member
Joined
Feb 23, 2017
Posts
3
hello , for the past few months ( october to now ) i have been using an mg10xu mixer for all out audio card ( listening to music , videos and what not ) which connects to the home theater system i run , however i also have latency issues from within windows that causes popping and freezing of videos , i have searched through nearly every thread from google from various sites , and other non related audio popping issues and latency issues , i know it isnt the hardware as linux runs all these things without issues ( secondary hdd with linux for testing that very thing ), i figured out most old problems werent latency but more os being corrupted ( iso made along while back ) , installed fresh and all latency issues appeared , also , dpc latency checker is green across the board with minor spikes when loading something ( not the cause of the pops though ) and latencymon isnt helping me from my perspective , previous windows referred to wlan which was somehow related to my bluetooth dongle for wireless ps3 controller, pulled that and that went away , have tried everything suggested and nothing seems to work ,

here is the entire latencymon readout:

_________________________________________________________________________________________________________
CONCLUSION
_________________________________________________________________________________________________________
Your system appears to be having trouble handling real-time audio and other tasks. You are likely to experience buffer underruns appearing as drop outs, clicks or pops. One problem may be related to power management, disable CPU throttling settings in Control Panel and BIOS setup. Check for BIOS updates.
LatencyMon has been analyzing your system for 0:09:18 (h:mm:ss) on all processors.


_________________________________________________________________________________________________________
SYSTEM INFORMATION
_________________________________________________________________________________________________________
Computer name: TEMPLARBLOOD-PC
OS version: Windows 7 Service Pack 1, 6.1, build: 7601 (x64)
Hardware: ASUSTeK Computer INC., M3A78-EM
CPU: AuthenticAMD AMD Phenom(tm) II X4 965 Processor
Logical processors: 4
Processor groups: 1
RAM: 7167 MB total


_________________________________________________________________________________________________________
CPU SPEED
_________________________________________________________________________________________________________
Reported CPU speed: 3418 MHz
Measured CPU speed: 20 MHz (approx.)

Note: reported execution times may be calculated based on a fixed reported CPU speed. Disable variable speed settings like Intel Speed Step and AMD Cool N Quiet in the BIOS setup for more accurate results.

WARNING: the CPU speed that was measured is only a fraction of the CPU speed reported. Your CPUs may be throttled back due to variable speed settings and thermal issues. It is suggested that you run a utility which reports your actual CPU frequency and temperature.



_________________________________________________________________________________________________________
MEASURED INTERRUPT TO USER PROCESS LATENCIES
_________________________________________________________________________________________________________
The interrupt to process latency reflects the measured interval that a usermode process needed to respond to a hardware request from the moment the interrupt service routine started execution. This includes the scheduling and execution of a DPC routine, the signaling of an event and the waking up of a usermode thread from an idle wait state in response to that event.

Highest measured interrupt to process latency (µs): 9610.208767
Average measured interrupt to process latency (µs): 7.691076

Highest measured interrupt to DPC latency (µs): 248.979297
Average measured interrupt to DPC latency (µs): 2.594078


_________________________________________________________________________________________________________
REPORTED ISRs
_________________________________________________________________________________________________________
Interrupt service routines are routines installed by the OS and device drivers that execute in response to a hardware interrupt signal.

Highest ISR routine execution time (µs): 159.699532
Driver with highest ISR routine execution time: dxgkrnl.sys - DirectX Graphics Kernel, Microsoft Corporation

Highest reported total ISR routine time (%): 0.220740
Driver with highest ISR total time: dxgkrnl.sys - DirectX Graphics Kernel, Microsoft Corporation

Total time spent in ISRs (%) 0.519949

ISR count (execution time <250 µs): 2573830
ISR count (execution time 250-500 µs): 0
ISR count (execution time 500-999 µs): 0
ISR count (execution time 1000-1999 µs): 0
ISR count (execution time 2000-3999 µs): 0
ISR count (execution time >=4000 µs): 0


_________________________________________________________________________________________________________
REPORTED DPCs
_________________________________________________________________________________________________________
DPC routines are part of the interrupt servicing dispatch mechanism and disable the possibility for a process to utilize the CPU while it is interrupted until the DPC has finished execution.

Highest DPC routine execution time (µs): 476.467525
Driver with highest DPC routine execution time: nvlddmkm.sys - NVIDIA Windows Kernel Mode Driver, Version 378.66 , NVIDIA Corporation

Highest reported total DPC routine time (%): 1.642737
Driver with highest DPC total execution time: USBPORT.SYS - USB 1.1 & 2.0 Port Driver, Microsoft Corporation

Total time spent in DPCs (%) 2.256041

DPC count (execution time <250 µs): 4714643
DPC count (execution time 250-500 µs): 0
DPC count (execution time 500-999 µs): 109
DPC count (execution time 1000-1999 µs): 0
DPC count (execution time 2000-3999 µs): 0
DPC count (execution time >=4000 µs): 0


_________________________________________________________________________________________________________
REPORTED HARD PAGEFAULTS
_________________________________________________________________________________________________________
Hard pagefaults are events that get triggered by making use of virtual memory that is not resident in RAM but backed by a memory mapped file on disk. The process of resolving the hard pagefault requires reading in the memory from disk while the process is interrupted and blocked from execution.

NOTE: some processes were hit by hard pagefaults. If these were programs producing audio, they are likely to interrupt the audio stream resulting in dropouts, clicks and pops. Check the Processes tab to see which programs were hit.

Process with highest pagefault count: svchost.exe

Total number of hard pagefaults 647
Hard pagefault count of hardest hit process: 423
Highest hard pagefault resolution time (µs): 69380.411937
Total time spent in hard pagefaults (%): 0.020360
Number of processes hit: 8


_________________________________________________________________________________________________________
PER CPU DATA
_________________________________________________________________________________________________________
CPU 0 Interrupt cycle time (s): 14.100273
CPU 0 ISR highest execution time (µs): 109.163546
CPU 0 ISR total execution time (s): 1.300490
CPU 0 ISR count: 1123415
CPU 0 DPC highest execution time (µs): 320.705968
CPU 0 DPC total execution time (s): 7.977485
CPU 0 DPC count: 2993098
_________________________________________________________________________________________________________
CPU 1 Interrupt cycle time (s): 4.838741
CPU 1 ISR highest execution time (µs): 111.666764
CPU 1 ISR total execution time (s): 0.117905
CPU 1 ISR count: 12075
CPU 1 DPC highest execution time (µs): 268.237273
CPU 1 DPC total execution time (s): 0.470050
CPU 1 DPC count: 32049
_________________________________________________________________________________________________________
CPU 2 Interrupt cycle time (s): 7.378007
CPU 2 ISR highest execution time (µs): 147.025746
CPU 2 ISR total execution time (s): 1.139765
CPU 2 ISR count: 123864
CPU 2 DPC highest execution time (µs): 371.603862
CPU 2 DPC total execution time (s): 2.571955
CPU 2 DPC count: 132867
_________________________________________________________________________________________________________
CPU 3 Interrupt cycle time (s): 52.666690
CPU 3 ISR highest execution time (µs): 159.699532
CPU 3 ISR total execution time (s): 9.062989
CPU 3 ISR count: 1314476
CPU 3 DPC highest execution time (µs): 476.467525
CPU 3 DPC total execution time (s): 39.404280
CPU 3 DPC count: 1556738
_________________________________________________________________________________________________________



please , i need this fixed so i can return to enjoying all my media once again .

i should also mention , i have purchased a pcie usb 3.0 card just in case it was irq issues , however that didnt even begin to work in anyway shape or form , and im not using the mg10xu for any recording purposes at this time so please no responses based on daws and all that stuff ( hope that didnt come out rude )

thanks for any future suggestions/help
 
Hi TemplarBlood. :welcome:

Would you try these steps?

Preamble

In case you don't know how to open an elevated command prompt in windows 7, you can use one of these three methods:
  • click start, all programs, accessories, right-click the command prompt in the list and click run as administrator, click yes on the user account control window that should appear
  • click start, type cmd in the searchbox, right-click the cmd in the list of results and click run as administrator, click yes on the user account control window that should appear
  • click start, type cmd in the searchbox, press and keep pressed ctrl + shift Keys on your keyboard, then press enter, click yes on the user account control window that should appear

  • Left-click on Start, type directly msconfig, press enter.
    Is the radio button on normal startup?
  • Advanced disk cleanup with cleanmgr:
    • Open an elevated command prompt
    • Type cleanmgr /sageset:1 and press enter.
    • Select all the options, or leave unticked the ones you prefer.
    • Type cleanmgr /sagerun:1 and press enter
    • Let it work until it finishes.
  • Launch this command from an elevated command prompt:
    sfc /scannow
    Click to expand...
    If you get the following message:
    Windows Resource Protection found corrupt files but was unable to fix some of them. Details are included in the CBS.Log %WinDir%\Logs\CBS\CBS.log
    Click to expand...
    Read Windows Update Forum Posting Instructions (click) and provide the necessary (and missing) informations to the experts. I.e., you should:
    • export and zip/compress the entire CBS folder on your desktop
    • open a new topic in the windows update sub-forum (in sysnative.com)
    • attach that zipped file to that new topic
    If the CBS compressed folder will be too large, you can check the second post on that thread (to use the sfcfix tool with a script) or you can use a (possibly fast) web service like MS OneDrive, Google Drive, DropBox, Box, Mega, Apple iCloud, Amazon Cloud Drive, and so forth...
    Instead if you get the following messages, go to the next step:
    Windows Resource Protection did not find any integrity violations
    Windows Resource Protection found corrupt files and successfully repaired them. Details are included in the CBS.Log %WinDir%\Logs\CBS\CBS.log
    Click to expand...
  • Defragment your system drive (using windows default defragmenter). Steps:
    • Open an elevated command prompt
    • Type defrag c: /h and press enter
    • Wait until it finishes
  • Check your system partition, then post the result here. Steps:
    • Open an elevated command prompt.
    • Type chkdsk c: /b and press enter.
    • You'll get:
      The type of the file system is NTFS.
      Cannot lock current drive.
      Chkdsk cannot run because the volume is in use by another
      process. Would you like to schedule this volume to be
      checked the next time the system restarts? (Y/N)
      Click to expand...
    • Type Y and press enter.
    • Then restart/reboot and wait until it finishes this check.
    • To find chkdsk result:
      • Open an elevated command prompt
      • Copy/paste this command and press enter:
        Code: 
        wevtutil qe application /c:1 /rd:true  /f:text /q:"*[System[Provider[(@Name='Microsoft-Windows-Wininit')]]]" > "%userprofile%\desktop\ChkDskLOG.txt" & notepad "%userprofile%\desktop\ChkDskLOG.txt"
      • It should create chkdsklog.txt on your desktop and open it: paste its content here.
      • If the command won't work, type eventvwr, press enter, in the event viewer window double-left-click Windows Logs to expand it, left-click Application, double-left-click the information event with source wininit, copy its content and post it here.

If the problem persists:

  • Please provide answers for (answer the best that you can):
    • System Manufacturer?
    • Laptop or Desktop?
    • Exact model number (if laptop, check label on bottom)
    • OS ? (Windows 10, 8.1, 8, 7, Vista)
    • x86 (32bit) or x64 (64bit)?
    • Service pack?
    • What was original installed OS on system?
    • Is the OS an OEM version (came pre-installed on system) or full retail version (YOU purchased it from retailer)?
    • Age of system? (hardware)
    • Age of OS installation?
    • Have you re-installed the OS?
    • CPU
    • RAM (brand, model, which slots are you using?)
    • Video Card
    • MotherBoard - (if NOT a laptop)
    • Power Supply - brand & wattage (if laptop, skip this one)
    • What security software are you using? (Firewall, antivirus, antimalware, antispyware, and so forth)
    • Are you using proxy, vpn, ipfilters or similar software?
    • Are you using Disk Image tools? (like daemon tools, alcohol 52% or 120%, virtual CloneDrive, roxio software)
    • Are you currently under/overclocking? Are there overclocking software installed on your system?

  • Retrieve System Information, using speccy
    1. Download Speccy portable - actual version 1.30.730 (click), unzip/decompress it and put it on your desktop.
    2. When the program opens, it will retrieve some information regarding your system.
    3. Once it's done, select the File menu and choose Publish snapshot. Answer Yes to the confirmation message.
      (Or generate a log in your pc, if you prefer to not publish the snapshot for some reason)
    4. On the next screen that comes up, choose the Copy to Clipboard button and paste this link in your next reply.
      (Or upload here the generated log, in case you didn't publish the snapshot)


  • Facultative System information log (if previous point fails for some obscure reason)
    The following command should be run from an elevated command prompt.
    It should generate a log, named MsInfo.nfo, on your desktop, after some time (few seconds or minutes).
    Read More:
    Code: 
    msinfo32 /nfo msinfo32 /nfo "%userprofile%\desktop\MsInfo.nfo"
    (Then upload it here)

  • Download and install the Windows Performance Toolkit - Windows Assessment and Deployment Kit (Windows ADK) for Windows 8.1 Update - adksetup.exe 1.36MB (click):
    Read More:
    Then open an elevated command prompt (right-click on the windows start button on bottom-left corner, left-click Command Prompt (Admin)) and launch these commands:
    Read More:

    You can also read the original tutorial/guide and its following posts for more informations:

    How to Diagnose and Fix High DPC Latency Issues with WPA (Windows Vista/7/8) (click) (by Niemiro)
 
Last edited:
i appreciate the reply , however i have since discovered that my motherboard is dying and have purchased a new motherboard with ram , and will be upgrading cpus aswell , if the latency problem continues , then it will most definitely be a directx issue , im currently on linux on the old mobo as im typing this and im not having any of the issues , and it only shows up if i install nvidia drivers while on windows , im hoping the subsequent unfortunate upgrades will fix the issue :)
 
xilolee said:
I appreciate your reply and I appreciate that you appreciate my reply. :s2:

Just curious: how do you know it's dying? What are the symptoms?
Click to expand...




system degradation over the last year , had to reformat 7 times through 2016 which i learned was my version of windows 7 which i got before 10s release , so i grabbed a copy from microsoft directly and from there several usb devices began changing , and at once point i was sure the old mobo was dead when i put in a new pci card , but i got it to boot which didnt help anything , and the pcie usb 3.0 card didnt do any better , but it also doesnt help that the cpu was being heavily bottlenecked by the board considering the board is older than the cpu , which was even said to lower the performance of said cpu upon purchase of cpu years ago , so i finally upgraded , and currently thinking of upgrading cpu , should be interesting since its been a long time since i was last on a system newer than 10 years :P
 

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