[SOLVED] Windows 7 Ultimate Error Code 80073712

Mr1738 · Jun 13, 2014

I have windows 7 ultimate 64 bit SP1.....and for some reason I got this code...I'm unable to update my windows update, can't download itunes or quicktime...making my iphone pretty much useless and I'm pretty safe online...I tried everything the sfc/ scanow (wouldn't allow me). the System Update Readiness Tool and random articles online.....I saw this website and pray to God you guys can help me.

my Components https://dl.dropboxusercontent.com/u/26377997/2014-06-13 - Shortcut.zip

tom982 · Jun 13, 2014

Hi Mr1738, welcome to Sysnative!

Hopefully we can help you, but we'll need to see the logs before I'll know (you only uploaded a shortcut to your components hive):

SFCFix Script

Warning: this fix is specific to the user in this thread. No one else should follow these instructions as it may cause more harm than good. If you are after assistance, please start a thread of your own.

Download SFCFix (by niemiro) and save this to your Desktop.
Download the attached file, SFCFix.txt, and save this to your Desktop. Ensure that this file is named SFCFix.txt - do not rename it.
Save any open documents and close all open windows.
On your Desktop, you should see two files: SFCFix.exe and SFCFix.txt.
Drag the file SFCFix.txt onto the file SFCFix.exe and release it.
SFCFix will now process the script.
Upon completion, a log should be created on your Desktop: SFCFix.txt.
Copy (Ctrl+C) and Paste (Ctrl+V) the contents of this into your next post for me to analyse please - put [CODE][/CODE] tags around the log to break up the text.

https://dl.dropboxusercontent.com/u...ic/Collect/CBS and COMPONENTS/SFCFix.txt?dl=1

This will upload them to me.

Tom

Mr1738 · Jun 13, 2014

Thanks for the Quick Reply.....Here you go.

SFCFIX

Code:

 SFCFix version 2.2.4.0 by niemiro.
Start time: 2014-06-13 16:12:12.349
Using .txt script file at C:\Users\Elliott\Desktop\SFCFix.txt




Collect:: directive completed successfully.





Successfully processed all directives.
SFCFix version 2.2.4.0 by niemiro has completed.
Currently storing 0 datablocks.
Finish time: 2014-06-13 16:15:04.440
----------------------EOF-----------------------

tom982 · Jun 13, 2014

Hi Mr1738,

I'm afraid I have some bad news for you; your COMPONENTS hive is damaged beyond repair - it's missing over 99% of the data. You're going to have to clean install to fix this one:

https://www.sysnative.com/forums/wi...-install-windows-windows-7-windows-vista.html

Sorry I couldn't have been of more help!

Tom

Mr1738 · Jun 13, 2014

Aw man that sucks but thanks for your help, Tom. I noticed in the thread it says download network adapter driver...but on toshiba site I don't see it.

tom982 · Jun 14, 2014

No problem :) What model is your computer?

Mr1738 · Jun 14, 2014

L305-s5968

tom982 · Jun 14, 2014

Can you download and run Speccy please?

http://www.piriform.com/speccy

Attach the log to your next post :)

Mr1738 · Jun 14, 2014

tom982 said:
Can you download and run Speccy please?

Speccy - System Information - Free Download

Attach the log to your next post :)

http://speccy.piriform.com/results/5b7nXqQWCIe14sebnCcWr6v

tom982 · Jun 14, 2014

Go to: Realtek

You need the file: UI Package and Driver (Support XP/Vista/Win7)

Mr1738 · Jun 14, 2014

tom982 said:
Go to: Realtek

You need the file: UI Package and Driver (Support XP/Vista/Win7)

Thanks for you help, Tom!

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[SOLVED] Windows 7 Ultimate Error Code 80073712

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