Windows 7 SP1 X64 Error code 80070490 during Windows Update KB4534310 etc.

[larrymsg]

Hello,

System Operation: Windows 7 XP1 Enterprise,There are three update failed with error code 80070490，the three package are KB4534310、KB2813347、KB3125574。

1、Run SFC Scan
Windows Resource Protection did not find any integrity violations

2、Download KB947821 and Run SURT
CheckSUR.log no error find

3、Run SFCFix
No corruptions were detected. But Failed to generate a complete zip file. Upload aborted.

4、also tried WindowsUpdate.diagcab
It generate a CheckSURlog.cab at C:\Users\cheng\AppData\Local\ElevatedDiagnostics\2560293460\2020022220.001
in the dism.log ,I find several error related to 0x80070490

2020-02-12 04:20:56, Error DISM DISM Driver Manager: PID=12096 Failed trying to find the specified driver package 'oem8.inf' in the driver store. - CDriverManager::OpenPackageInStore(hr:0x80070490)
2020-02-12 04:20:56, Error DISM API: PID=10808 TID=9468 onecore\base\ntsetup\opktools\dism\api\lib\dmicommandobjects.cpp:1434 - CGetDriverInfoCommandObject::InternalExecute(hr:0x80070490)

 

[larrymsg]

The CBS fold is almost 28.7G ,so I only uploaded one CbsPersist file before Runing KB947821 SURT

 

[xilolee]

Welcome larrymsg.

MS support says you must install KB4490628 and KB4474419 (and strongly recommends also KB4536952), restart your machine and then you can install KB4534310.
If those KBs should be already installed (i.e., you can find them in Control Panel\Programs\Programs and Features - Installed Updates), ignore this message and wait for windows update experts.

 

[larrymsg]

hi，xilolee
thanks for you reply，I check the three package you mention above，it`s installed
------------------------------------------------------------------------------------------------------------
KB4490628 2019-11-3
KB4474419 2019-11-3
KB4536952 2020-2-16

 

[Sysnative Windows Update]

Hi!

Please retry the update and attach CBS.log and C:\Windows\Inf\setupapi.dev.log.

As for your CBS folder, you may delete every file in it which has persist in the name.

 

[larrymsg]

Hello softwaremaniac
thanks for the reply,the fies is uploaded to onedrive
CBS.log CBS.log
setupapi.dev.log setupapi.dev.log

 

[Sysnative Windows Update]

Hi!


Add Missing Package
1. Click the Start button and type cmd.exe in the search box.
2. Right-click on the cmd that comes up and select Run as administrator.
3. Once you are at the command prompt, copy/paste the following line and hit enter.
pnputil -a C:\Windows\WinSxS\amd64_tsprint.inf_31bf3856ad364e35_6.1.7601.24514_none_caa5440a750cd27e\tsprint.inf

Let me know if it says successfully installed. If it does, try updating again.

If you get a warning about the driver not being signed, please install it anyway.

 

[larrymsg]

Hello softwaremaniac the tsprint.inf is successfully installed ,but the update failed again ,with same code 80070490 the new CBS.log CBS.log setupapi.dev.log setupapi.dev.log

 

[Sysnative Windows Update]

Thanks.

Add Missing Package
1. Click the Start button and type cmd.exe in the search box.
2. Right-click on the cmd that comes up and select Run as administrator.
3. Once you are at the command prompt, copy/paste the following line and hit enter.
pnputil -a C:\Windows\WinSxS\amd64_cpu.inf_31bf3856ad364e35_6.1.7601.24540_none_bbd545af1f3a87f1\cpu.inf

Let me know if it says successfully installed. If it does, try updating again.

If you get a warning about the driver not being signed, please install it anyway.

 

[larrymsg]

Hello softwaremaniac
Awesome, you fixed it. The CBS.log file is only 576K now, I uploaded the files for you reference.
setupapi.dev.log setupapi.dev.log

 

[Sysnative Windows Update]

Great!