[SOLVED] Windows 7 SP1 update failed

alex2grad · Oct 6, 2018

softwaremaniac said:
Run SURT again please and attach CheckSUR.log.

Attached the file CheckSUR.log

Sysnative Windows Update · Oct 7, 2018

Step#1 - Export registry as hive

Click on the Start button and in the search box, type regedit
When you see regedit on the list, right-click on it and select Run as administrator.
When regedit opens, using the left pane, navigate to the following registry key and select it by clicking on it once.

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Component Based Servicing
Once selected, click File > Export....
Change the Save as type: to Registry Hive Files (*.*).
Name this file ComponentBasedServicing (with no file extension) and save it to your Desktop.
Right-click on the saved file and choose Send To -> Compressed (zipped) Folder.
Attach the .ZIP file to your next post.
If the file is too large to upload here, upload to SendSpace and just provide the link here.

alex2grad · Oct 8, 2018

softwaremaniac said:
Step#1 - Export registry as hive

Click on the Start button and in the search box, type regedit

When you see regedit on the list, right-click on it and select Run as administrator.

When regedit opens, using the left pane, navigate to the following registry key and select it by clicking on it once.

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Component Based Servicing

Once selected, click File > Export....

Change the Save as type: to Registry Hive Files (*.*).

Name this file ComponentBasedServicing (with no file extension) and save it to your Desktop.

Right-click on the saved file and choose Send To -> Compressed (zipped) Folder.

Attach the .ZIP file to your next post.

If the file is too large to upload here, upload to SendSpace and just provide the link here.

Attached the file ComponentBasedServicing.zip

Sysnative Windows Update · Oct 8, 2018

Step#1 - FRST Fix
NOTICE: This script was written specifically for this user, for use on that particular machine. Running this on another machine may cause damage to your operating system
1. Please download Farbar Recovery Scan Tool and save it to your Desktop.
Note: You need to run the 32-bit Version so please ensure you download that one.
2. Download attached file and save it to the Desktop.
Note. It's important that both files, FRST and fixlist.txt are in the same location or the fix will not work (in this case...the desktop).
3. Run FRST by Right-Clicking on the file and choosing Run as administrator.
4. Press the Fix button just once and wait. If for some reason the tool needs a restart, please make sure you let the system restart normally. After that let the tool complete its run.
5. When finished FRST will generate a log on the Desktop (Fixlog.txt). Please post the contents of it in your reply.

alex2grad · Oct 8, 2018

softwaremaniac said:
Step#1 - FRST Fix
NOTICE: This script was written specifically for this user, for use on that particular machine. Running this on another machine may cause damage to your operating system
1. Please download Farbar Recovery Scan Tool and save it to your Desktop.
Note: You need to run the 32-bit Version so please ensure you download that one.
2. Download attached file and save it to the Desktop.
Note. It's important that both files, FRST and fixlist.txt are in the same location or the fix will not work (in this case...the desktop).
3. Run FRST by Right-Clicking on the file and choosing Run as administrator.
4. Press the Fix button just once and wait. If for some reason the tool needs a restart, please make sure you let the system restart normally. After that let the tool complete its run.
5. When finished FRST will generate a log on the Desktop (Fixlog.txt). Please post the contents of it in your reply.

Attached the file Fixlog.txt

Sysnative Windows Update · Oct 8, 2018

Try updating and attach CBS.log if it fails.

alex2grad · Oct 9, 2018

softwaremaniac said:
Try updating and attach CBS.log if it fails.

Failed - error code 80073701

I think it failed because

CBS Failed to process single phase execution. [HRESULT = 0x800f0816 - CBS_E_DPX_JOB_STATE_SAVED]
CSI 00000024@2018/10/9:14:08:41.078 (F) d:\w7rtm\base\wcp\componentstore\csd_locking.cpp(324): Error STATUS_SXS_ASSEMBLY_MISSING originated in function CCSDirectTransaction::LockComponent expression: (null)
CSI 00000025 (F) STATUS_SXS_ASSEMBLY_MISSING #704871# from CCSDirectTransaction::OperateEnding at index 0 of 1 operations, disposition 2[gle=0xd015000c]
CSI 00000026 (F) HRESULT_FROM_WIN32(ERROR_SXS_ASSEMBLY_MISSING) #704756# from Windows::ServicingAPI::CCSITransaction::ICSITransaction_PinDeployment(Flags = 0, a = d0710fd0a202ac41f40090d404e5bb9e, Version = 6.1.7601.24000, pA = PROCESSOR_ARCHITECTURE_INTEL (0), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral, cb = (null), s = (null), rid = [79]"Package_136_for_KB4093118~31bf3856ad364e35~x86~~6.1.1.4.4093118-424_neutral_LDR", rah = [2]"17", manpath = (null), catpath = (null), ed = 0, disp = 0)[gle=0x80073701]
CBS Failed to resolve execution package: Package_136_for_KB4093118~31bf3856ad364e35~x86~~6.1.1.4 [HRESULT = 0x80073701 - ERROR_SXS_ASSEMBLY_MISSING]
CBS Failed to process single phase execution. [HRESULT = 0x80073701 - ERROR_SXS_ASSEMBLY_MISSING]

Attached the file CBS.zip
Attached the last CheckSUR.log

Sysnative Windows Update · Oct 9, 2018

FRST Registry Search
1. Click your Start button and choose Control Panel.
2. In the upper right corner ensure the View by: is set to Category.
3. Select the Programs group.
4. Click the Turn Windows features on or off link. This will bring up the Windows Features dialog. Wait until this dialog populates with information. If this does not happen for some reason, please continue with the steps anyway.
Note: This loads your components hive which is what we want. Please keep this dialog open while you perform the remaining steps.
5. Please download Farbar Recovery Scan Tool and save it to your Desktop.
Note: You need to run the 32-bit Version so please ensure you download that one.
6. Run FRST by Right-Clicking on the file and choosing Run as administrator.
7. Copy and paste KB4093118 into the Search box and click the Search Registry button.
8. When the scan is complete a notepad window will open with the results. Please attach this to your next reply. It is saved on your desktop named SearchReg.txt.
9. You may close any remaining open windows now.

alex2grad · Oct 9, 2018

softwaremaniac said:
FRST Registry Search
1. Click your Start button and choose Control Panel.
2. In the upper right corner ensure the View by: is set to Category.
3. Select the Programs group.
4. Click the Turn Windows features on or off link. This will bring up the Windows Features dialog. Wait until this dialog populates with information. If this does not happen for some reason, please continue with the steps anyway.
Note: This loads your components hive which is what we want. Please keep this dialog open while you perform the remaining steps.
5. Please download Farbar Recovery Scan Tool and save it to your Desktop.
Note: You need to run the 32-bit Version so please ensure you download that one.
6. Run FRST by Right-Clicking on the file and choosing Run as administrator.
7. Copy and paste KB4093118 into the Search box and click the Search Registry button.
8. When the scan is complete a notepad window will open with the results. Please attach this to your next reply. It is saved on your desktop named SearchReg.txt.
9. You may close any remaining open windows now.

Attached the file SearchReg.zip

Sysnative Windows Update · Oct 9, 2018

Step#1 - FRST Fix
NOTICE: This script was written specifically for this user, for use on that particular machine. Running this on another machine may cause damage to your operating system
1. Please download Farbar Recovery Scan Tool and save it to your Desktop.
Note: You need to run the 32-bit Version so please ensure you download that one.
2. Download attached file and save it to the Desktop.
Note. It's important that both files, FRST and fixlist.txt are in the same location or the fix will not work (in this case...the desktop).
3. Run FRST by Right-Clicking on the file and choosing Run as administrator.
4. Press the Fix button just once and wait. If for some reason the tool needs a restart, please make sure you let the system restart normally. After that let the tool complete its run.
5. When finished FRST will generate a log on the Desktop (Fixlog.txt). Please post the contents of it in your reply.
6. Try updates.

alex2grad · Oct 9, 2018

softwaremaniac said:
Step#1 - FRST Fix
NOTICE: This script was written specifically for this user, for use on that particular machine. Running this on another machine may cause damage to your operating system
1. Please download Farbar Recovery Scan Tool and save it to your Desktop.
Note: You need to run the 32-bit Version so please ensure you download that one.
2. Download attached file and save it to the Desktop.
Note. It's important that both files, FRST and fixlist.txt are in the same location or the fix will not work (in this case...the desktop).
3. Run FRST by Right-Clicking on the file and choosing Run as administrator.
4. Press the Fix button just once and wait. If for some reason the tool needs a restart, please make sure you let the system restart normally. After that let the tool complete its run.
5. When finished FRST will generate a log on the Desktop (Fixlog.txt). Please post the contents of it in your reply.
6. Try updates.

The update was successfully installed.
But during reboot there was BSOD, however the next start was successful.
Check for updates - No important updates available.

Thank you very much for your help.

Sysnative Windows Update · Oct 9, 2018

Awesome news! Take care!

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[SOLVED] Windows 7 SP1 update failed

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