[SOLVED] Windows 7 Service Pack 1 Wont Install

O

Onetouch

Member
Joined
Jun 2, 2015
Posts
11
Hi,

I really need help. Ive tried and tried to Install Service Pack 1. But it just wont!
I kept getting the Error 8024200D.

I've tried Readiness and downloading standalone verison but it will wont install.
I have done an error check and nothing come up.

Checksur Log results

Checking System Update Readiness.
Binary Version 6.1.7601.22471
Package Version 26.0
2015-06-01 21:38


Checking Windows Servicing Packages


Checking Package Manifests and Catalogs


Checking Package Watchlist


Checking Component Watchlist


Checking Packages


Checking Component Store


Summary:
Seconds executed: 2845
No errors detected
Customer Experience report successfully uploaded. Thank you for participating. For more information, see the Microsoft Customer Experience Improvement Program on the Microsoft web site.


Please Help
 
Results for the SFCFix

SFCFix version 2.4.4.0 by niemiro.
Start time: 2015-06-02 13:18:12.541
Microsoft Windows 7 - x86
Not using a script file.








AutoAnalysis::
SUMMARY: No corruptions were detected.
AutoAnalysis:: directive completed successfully.








Successfully processed all directives.
SFCFix version 2.4.4.0 by niemiro has completed.
Currently storing 0 datablocks.
Finish time: 2015-06-02 13:21:40.151
----------------------EOF-----------------------
 
Hi and welcome to Sysnative. Please do the following.

Step#1 - SFC Scan


  1. Click on the Start
    Start%20Orb.jpg
    button and in the search box, type Command Prompt
  2. When you see Command Prompt on the list, right-click on it and select Run as administrator
  3. When command prompt opens, copy and paste the following commands into it, press enter after each

    sfc /scannow

    Wait for this to finish before you continue

    copy %windir%\logs\cbs\cbs.log %userprofile%\Desktop\cbs.txt
  4. This will create a file, cbs.txt on your Desktop. Please zip/attach this to your next post.
  5. Please also zip/attach c:\windows\inf\setupapi.dev.log

Please Note:: if the file is too big to upload to your next post please upload via a service such as Dropbox or One Drive or SendSpace and just provide the link.
 
Thanks for the info. OK, here's what I need you to do. Download Windows 7 SP1 and save it to your desktop (if you haven't already).

Now go ahead and attempt to install SP1 from the downloaded installer. Please record the Start time. I need to know exactly when this was started. After it fails, please send me the following two logs. Remember to tell me the start time as well.

C:\Windows\Logs\CBS\CBS.log
C:\Windows\Inf\setupapi.dev* <----Any of these that you see in this directory where it begins with this name
 
Also, I need to know the start time of when you began the SP1 install.

Also, is there any other setupapi.dev logs located at C:\Windows\INF ??
 
Hi Brian.

It would let me open the CBS.Log to copy it. I can try again when I am home from work.

It was also the only Setupapi.dev log

Do you mean the actually GMT start time? Beacuse it took 4min.13secs to fail
 
Correct. The actual GMT or local time. Whichever will work. Just let me know. By the time you get home the CBS log will likely have changed too much to be useful. So please repeat the steps again when you get home and attach new logs. Thank you.
 
Good, that gave me more to go on. Thank you. Please try the following.

Attempt to Uninstall Package
1. Click your Start button and type cmd in the Search box.
2. Right-click on cmd.exe that shows up in the search results and choose Run as administrator. Allow if prompted.
3. You will now be at a black command-prompt screen.
4. Copy/Paste the following into the command-prompt window. Note: To paste, right-click in the command-prompt window and choose paste.
dism /online /remove-package /packagename:Package_for_KB976932~31bf3856ad364e35~x86~~6.1.1.17514

5. Let me know the results of this command.
 
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