[SOLVED] Windows 7 "Restart to install updates" loop

[tksexton]

I have tried the microsoft fix it tool and the windowsupdatediagnostic.diagcab. I even ran the reset.cmd from Microsoft support page. No luck at all. Will be uploading CBS through the large file uploader. Windows update is pretty much completely reset but I still keep getting the notification.

 

[tksexton]

Well, for some reason my cbs is not showing to be uploaded even though I did it after the post. If it didn't upload please let me know and I will try again.

 

[BrianDrab]

Hi and welcome to Sysnative. Please do the following.

1. Click your start button and type cmd in the search box.
2. Right-click on cmd that comes up in the search results and select Run as administrator. Answer Yes to the UAC prompt if it appears.
3. Copy/Paste the following into the command-prompt window and hit enter.
reg query HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\WindowsUpdate /s >1.txt && notepad 1.txt

4. Notepad will open showing the WU info. Can you copy and paste this into your next reply?

 

[tksexton]

Sure, I will have it tonight when I get home.

 

[tksexton]

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\WindowsUpdate
SusClientId REG_SZ a3ab9a6f-77ee-41dc-bd85-320bb609af87
LastRestorePointSetTime REG_SZ 2015-11-17 03:59:47
SusClientIdValidation REG_BINARY 060228012C2C2000200020002000200020002000200034003400320053003100310056004500540053005700590006D050990CCF41200020002000200020002000200020002000200020002000200020002000200020002000200020002000200054006F002000420065002000460069006C006C006500640020004200790020004F002E0045002E004D002E00


HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\WindowsUpdate\Auto Update
ElevateNonAdmins REG_DWORD 0x1
NextSqmReportTime REG_SZ 2015-11-22 04:10:42
FeaturedUpdatesNotificationSeqNum REG_DWORD 0x316
FeaturedUpdatesNotificationSeqNumGenTime REG_SZ 2015-10-31 19:10:56
AUOptions REG_DWORD 0x1
ScheduledInstallDay REG_DWORD 0x0
ScheduledInstallTime REG_DWORD 0x3
IncludeRecommendedUpdates REG_DWORD 0x1
ActionCenterLastPossibleRestartNotification REG_SZ 2015-11-11 08:00:00
LastRestoreId REG_SZ {DA292008-9659-407A-8480-68ABA43AFE05}
EnableFeaturedSoftware REG_DWORD 0x0
NextFeaturedUpdatesNotificationTime REG_SZ 2015-11-20 02:27:24


HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\WindowsUpdate\Auto Update\RebootRequired
AULastForcedRebootType REG_DWORD 0x5


HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\WindowsUpdate\OSUpgrade
ReservationsAllowed REG_DWORD 0x2
AllowOSUpgrade REG_DWORD 0x1


HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\WindowsUpdate\OSUpgrade\State
OSUpgradeState REG_DWORD 0x4
OSUpgradeStateTimeStamp REG_SZ 2015-11-18 01:28:36
OSUpgradePhase REG_DWORD 0x1


HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\WindowsUpdate\Reporting
BatchFlushAge REG_DWORD 0x178
SamplingValue2 REG_DWORD 0x294


HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\WindowsUpdate\Reporting\EventCache


HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\WindowsUpdate\Services
DefaultService REG_SZ 7971f918-a847-4430-9279-4a52d1efe18d


HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\WindowsUpdate\Services\Pending
ValidatedPreWsus3RegistrationRequests REG_DWORD 0x1


HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\WindowsUpdate\Services\Pending\7971f918-a847-4430-9279-4a52d1efe18d
ClientApplicationID REG_SZ Default Service Recovery
RegisterWithAU REG_DWORD 0x1


HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\WindowsUpdate\Setup
SelfUpdateStatus REG_DWORD 0x0
SelfupdateUnmanaged REG_DWORD 0x1
ServerId REG_SZ 9482f4b4-e343-43b6-b170-9a65bc822c77
SetupHandlerUpdateId REG_SZ 61ca813a-7585-442e-a66b-b0d15ce6bdc0
UpdateSessionId REG_DWORD 0xffffffff


HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\WindowsUpdate\Setup\Results


HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\WindowsUpdate\Setup\Results\SelfUpdate
LastSuccessTime REG_SZ 2015-10-25 00:43:16
RebootFailCount REG_DWORD 0x0
LastError REG_DWORD 0x0

 

[BrianDrab]

Thanks. Please do the following and then reboot your machine.

Step#1 - SFCFix Script
Warning: this fix is specific to the user in this thread. No one else should follow these instructions as it may cause more harm than good. If you are after assistance, please start a thread of your own.

1. Download SFCFix.exe (by niemiro) and save this to your Desktop. If you still have this on your desktop from downloading previously, you don't need to re-download.
2. Download the file below, SFCScript.txt, and save this to your Desktop.
3. Save any open documents and close all open windows.
4. On your Desktop, you should see two files: SFCFix.exe and SFCScript.txt.
5. Drag the file SFCScript.txt onto the file SFCFix.exe and release it.
6. SFCFix will now process the script.
7. Upon completion, a file should be created on your Desktop: SFCFix.txt.
8. Copy (Ctrl+C) and Paste (Ctrl+V) the contents of this file into your next post for me to analyse please

 

[tksexton]

SFCFix version 2.4.5.0 by niemiro.
Start time: 2015-11-22 12:15:01.027
Microsoft Windows 7 Service Pack 1 - amd64
Using .txt script file at C:\Users\Tim\Desktop\SFCScript.txt [0]








RegistryScript::
Successfully took ownership and permissions for registry key HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\WindowsUpdate\Auto Update\RebootRequired.


WARNING: Failed to create backup for registry key HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\WindowsUpdate\Auto Update\RebootRequired.


Successfully deleted registry key HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\WindowsUpdate\Auto Update\RebootRequired.


Failed to open registry key HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\WindowsUpdate\Auto Update\RebootRequired with error code ERROR_FILE_NOT_FOUND.
RegistryScript:: directive failed to complete successfully.








Failed to process all directives successfully.
SFCFix version 2.4.5.0 by niemiro has completed.
Currently storing 1 datablocks.
Finish time: 2015-11-22 12:15:01.141
Script hash: vygNwPGEbuf7ax4r4PQ3Orn5Te4Tu0ODgIsBwsyvrTM=
----------------------EOF-----------------------

 

[BrianDrab]

Awesome. Let me know if the restart loop is now gone.

 

[tksexton]

Worked like a charm. You do not know how much I appreciate you helping me. I was at my wits end and tried everything that I could think of. I literally was about one day away from nuke and pave.

 

[BrianDrab]

No problem. Take care.

 

[kouyler]

Hi,
just wondering if you could help me out as well?


HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\WindowsUpdate
SusClientId REG_SZ 264b1457-b7ed-4842-8b93-9fff94200dc2
SusClientIdValidation REG_BINARY 06022801020231003500320035003500370034003000320038003400340020002000200020002000200020002000061C6F65A893A520002000
LastRestorePointSetTime REG_SZ 2015-12-18 09:14:53
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\WindowsUpdate\Auto Update
ElevateNonAdmins REG_DWORD 0x1
NextSqmReportTime REG_SZ 2015-12-19 09:13:30
FeaturedUpdatesNotificationSeqNum REG_DWORD 0x1d09
FeaturedUpdatesNotificationSeqNumGenTime REG_SZ 2015-11-07 21:41:32
AUOptions REG_DWORD 0x4
ScheduledInstallDay REG_DWORD 0x0
ScheduledInstallTime REG_DWORD 0x3
IncludeRecommendedUpdates REG_DWORD 0x1
ActionCenterLastPossibleRestartNotification REG_SZ 2015-12-14 16:00:00
EnableFeaturedSoftware REG_DWORD 0x1
NextDetectionTime REG_SZ 2015-12-18 09:26:50
NextFeaturedUpdatesNotificationTime REG_SZ 2015-12-03 13:16:16
ScheduledInstallDate REG_SZ 2015-12-18 16:00:00
ActionCenterNotificationCount REG_DWORD 0x4
DownloadExpirationTime REG_SZ 2015-12-18 12:39:01
OfflineDetectionPending REG_DWORD 0x1
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\WindowsUpdate\Auto Update\RebootRequired
AULastForcedRebootType REG_DWORD 0x5
dea931b3-a168-463e-894b-78a6168dfdd5 REG_DWORD 0x1
3cb7a223-620b-4044-9863-58334e485860 REG_DWORD 0x1
2a1013a1-df53-47d3-a42a-3b54270cbff1 REG_DWORD 0x1
22f74549-dbf6-4b52-b306-16bd66e38764 REG_DWORD 0x1
1172d48f-b071-47e2-a32d-2b9a4e800aba REG_DWORD 0x1
1c110166-dcea-45ed-8485-650921ce640b REG_DWORD 0x1
c0bd694b-6578-40db-b485-02a3a5c621dc REG_DWORD 0x1
cdbbb57b-6f0d-4414-878b-33ee730eedf9 REG_DWORD 0x1
b3028ee2-70be-421c-9555-7a5ccb3c5c58 REG_DWORD 0x1
d168ad7f-e1cd-4731-a986-0ed179e9fc07 REG_DWORD 0x1
c18cc3d9-bad2-4fe4-afa8-474f8aafb037 REG_DWORD 0x1
a7046e89-b042-4ced-bca7-bf7f1281906f REG_DWORD 0x1
5b969f16-0479-4ebf-b60e-ceb65c518f44 REG_DWORD 0x1
45e867bc-c13d-4383-bf3c-63798a33273c REG_DWORD 0x1
eb367e7c-f7ef-463d-8149-bcc2706c57a4 REG_DWORD 0x1
1f6f12e1-2ae4-4df8-8625-b1ebcb9e49e9 REG_DWORD 0x1
59002f76-1de2-4d98-b4f3-6ad63f7157aa REG_DWORD 0x1
b28826f5-36f1-490c-bc35-dd6b50aa1d74 REG_DWORD 0x1
af1a8a0c-295d-4d08-9227-0c43b6d48a58 REG_DWORD 0x1
9425d141-be62-4b74-8b14-049f26f36620 REG_DWORD 0x1
c5570c44-7900-4726-8e38-d9b9c89c6db2 REG_DWORD 0x1
f256a025-5d76-49e6-b3b9-9a33df6c9387 REG_DWORD 0x1
b0413912-8c0f-4422-b317-6807652894b8 REG_DWORD 0x1
f292ab8b-e4eb-4f5c-b4b1-13a4eb57ae78 REG_DWORD 0x1
9b62f8d5-ca5b-4b9b-863b-2d5953933d73 REG_DWORD 0x1
64da439d-75f5-4fd5-bd36-6913ca7be142 REG_DWORD 0x1
81cbe56f-d505-4a88-9007-457e6d762362 REG_DWORD 0x1
071cc9d6-06a8-4933-accc-38a9e70cea63 REG_DWORD 0x1
087a8f69-3659-4546-84c1-45ee98e1e262 REG_DWORD 0x1
88449c80-d22a-4d51-bcec-219b6f4125f7 REG_DWORD 0x1
4b25fdf7-2f0b-4e34-adfe-c6144723eda4 REG_DWORD 0x1
7973f285-1af3-496a-819e-c7642021ba27 REG_DWORD 0x1
cb2e949c-7b90-4826-9db0-0e5fa8b3651a REG_DWORD 0x1
b8709989-4e9d-497e-b40f-6694c2165a26 REG_DWORD 0x1
89e328f0-932e-4e0d-b34b-141cf0e6a9f3 REG_DWORD 0x1
ef77f1d7-f743-4f24-a211-921681239516 REG_DWORD 0x1
935fa5c5-d51e-4411-92f1-0b9baa7cd964 REG_DWORD 0x1
cc7685e5-974f-4a39-b3c3-c84b9f0478d7 REG_DWORD 0x1
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\WindowsUpdate\Auto Update\Results
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\WindowsUpdate\Auto Update\Results\Detect
LastSuccessTime REG_SZ 2015-12-16 06:26:40
LastError REG_DWORD 0x0
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\WindowsUpdate\Auto Update\Results\Download
LastError REG_DWORD 0x0
LastSuccessTime REG_SZ 2015-12-18 09:14:29
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\WindowsUpdate\Auto Update\Results\Install
LastSuccessTime REG_SZ 2015-12-18 09:14:53
LastError REG_DWORD 0x0
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\WindowsUpdate\Auto Update\UAS
UpdateCount REG_DWORD 0x0
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\WindowsUpdate\OSUpgrade
ReservationsAllowed REG_DWORD 0x2
AllowOSUpgrade REG_DWORD 0x0
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\WindowsUpdate\OSUpgrade\State
OSUpgradeState REG_DWORD 0x5
OSUpgradeStateTimeStamp REG_SZ 2015-11-08 20:49:32
OSUpgradePhase REG_DWORD 0x2
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\WindowsUpdate\Reporting
BatchFlushAge REG_DWORD 0x1ca
SamplingValue2 REG_DWORD 0x2ae
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\WindowsUpdate\Reporting\EventCache
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\WindowsUpdate\Reporting\RebootWatch
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\WindowsUpdate\Services
DefaultService REG_SZ 7971f918-a847-4430-9279-4a52d1efe18d
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\WindowsUpdate\Services\7971f918-a847-4430-9279-4a52d1efe18d
AuthorizationCab REG_SZ authcab.cab
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\WindowsUpdate\Services\Pending
ValidatedPreWsus3RegistrationRequests REG_DWORD 0x1
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\WindowsUpdate\Setup
SelfUpdateStatus REG_DWORD 0x0
SelfupdateUnmanaged REG_DWORD 0x1
ServerId REG_SZ 9482f4b4-e343-43b6-b170-9a65bc822c77
SetupHandlerUpdateId REG_SZ 61ca813a-7585-442e-a66b-b0d15ce6bdc0
UpdateSessionId REG_DWORD 0xffffffff
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\WindowsUpdate\Setup\Results
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\WindowsUpdate\Setup\Results\SelfUpdate
LastSuccessTime REG_SZ 2015-11-07 22:10:23
RebootFailCount REG_DWORD 0x0
LastError REG_DWORD 0x0

 

[BrianDrab]

kouyler -

Please start a new topic and we would be happy to assist. Thank you.