[SOLVED] windows 7 pro sp1 x86 kb 4474419

[maryy]

Hello again!) help me out, please, once again) windows 7 pro sp1 x86. unable to deliver update kb 4474419.
CBS/log
CBS.log

 

[Sysnative Windows Update]

Hi!

It appears that the update is rolling back (failing at the configuration stage).

Please do the following:

Step#1 - FRST Scan

1. Please download Farbar Recovery Scan Tool and save it to your Desktop.
Note: You need to run the 32-bit Version so please ensure you download that one.
2. Right-click FRST.exe and click Run as Administrator to run it as administrator. When the tool opens, click Yes to disclaimer.
3. Please ensure you place a check mark in the Addition.txt check box at the bottom of the form before running (if not already checked).
4. Press Scan button.
5. It will produce a log called FRST.txt in the same directory the tool is run from (which should now be the desktop)
6. Please attach the log back here.
7. Another log (Addition.txt - also located in the same directory as FRST64.exe) will be generated Please also attach that along with the FRST.txt in your reply.


Also, attach C:\Windows\Inf\setupapi.dev.log to your reply.

Thank you.

Good night.

 

[maryy]

Thanks)

It appears that the update is rolling back (failing at the configuration stage).

Yes, that's right. reaches 30%, reboots, and after rebooting is not installed. We have to go into safe mode and then it rolls back

setupapi.dev.log
setupapi.dev.log

setupapi.app.log
setupapi.app.log

 

[Sysnative Windows Update]

Please temporarily remove your Kaspersky product.

 

[maryy]

Thanks. Kaspersky anti-virus I removed a long time ago, only the administration agent is installed, which manages anti-viruses on computers from the control center on the server. Now deleted and his. I'll reboot and try again. but unfortunately removing the administration agent did not help( I even cleaned the remover. The error remained

 

[maryy]

Wait, please, now still remuverom'll go through several times-there version of need to choose, perhaps where the remained very old programs, although through fixation and udelenie their there is no. Thanks

 

[Sysnative Windows Update]

Sorry, I'm not sure what you mean. Could you clarify?

 

[maryy]

sorry, I'll try to be clearer)
I removed Kaspersky anti-virus first thing, but the update still does not install
now I downloaded Kaspersky remover which cleans up and ran it on different versions 10, 11. But and even after that the update falls into error

 

[Sysnative Windows Update]

Please retry from Clean Boot:

https://support.microsoft.com/en-us/help/929135/how-to-perform-a-clean-boot-in-windows

 

[maryy]

hi! Thanks for your help!! A clean boot did not help(. maybe it is related to hard disk partitions? can be to remove at all the partition recovery which 100 MB? section 1. type 07. hidden No. Active Yes.

 

[Sysnative Windows Update]

No, it's the drivers. I think this should fix it:

Step#1 - FRST Fix
NOTICE: This script was written specifically for this user, for use on that particular machine. Running this on another machine may cause damage to your operating system
1. Please download Farbar Recovery Scan Tool and save it to your Desktop.
Note: You need to run the 32-bit Version so please ensure you download that one.
2. Download the attached fixlist.txt and save it to the Desktop.
Note. It's important that both files, FRST and fixlist.txt are in the same location or the fix will not work (in this case...the desktop).
3. Run FRST by Right-Clicking on the file and choosing Run as administrator.
4. Press the Fix button just once and wait. If for some reason the tool needs a restart, please make sure you let the system restart normally. After that let the tool complete its run.
5. When finished FRST will generate a log on the Desktop (Fixlog.txt). Please post the contents of it in your reply.

 

[maryy]

SOLVED!!!)
Fantastic, thank you very much indeed.
You are a great master.





As I understand it, the registry strings with information about the drivers that prevented the installation of updates were removed.


Restore point was successfully created.
aksfridge => service not found.
HKLM\System\CurrentControlSet\Services\akshasp => removed successfully.
akshasp => service removed successfully.
HKLM\System\CurrentControlSet\Services\akshhl => removed successfully.
akshhl => service removed successfully.
HKLM\System\CurrentControlSet\Services\aksusb => removed successfully.
aksusb => service removed successfully.
hardlock => service not found.
Haspnt => Service stopped successfully.
HKLM\System\CurrentControlSet\Services\Haspnt => removed successfully.
Haspnt => service removed successfully.
"C:\windows\System32\DRIVERS\aksfridge.sys" => not found
"C:\windows\System32\DRIVERS\akshasp.sys" => not found
"C:\windows\System32\DRIVERS\akshhl.sys" => not found
"C:\windows\System32\DRIVERS\aksusb.sys" => not found
C:\windows\system32\drivers\Haspnt.sys => moved successfully
"C:\windows\system32\drivers\hardlock.sys" => not found
HKLM\System\CurrentControlSet\Services\aswVmm => removed successfully.
aswVmm => service removed successfully.
HKLM\System\CurrentControlSet\Services\ESETCleanersDriver => removed successfully.
ESETCleanersDriver => service removed successfully.
HKLM\System\CurrentControlSet\Services\ewusbnet => removed successfully.
ewusbnet => service removed successfully.
HKLM\System\CurrentControlSet\Services\ew_hwusbdev => removed successfully.
ew_hwusbdev => service removed successfully.
HKLM\System\CurrentControlSet\Services\HSFHWCD2 => removed successfully.
HSFHWCD2 => service removed successfully.
HKLM\System\CurrentControlSet\Services\HSF_DP => removed successfully.
HSF_DP => service removed successfully.
HKLM\System\CurrentControlSet\Services\huawei_enumerator => removed successfully.
huawei_enumerator => service removed successfully.
HKLM\System\CurrentControlSet\Services\hwdatacard => removed successfully.
hwdatacard => service removed successfully.
HKLM\System\CurrentControlSet\Services\winachsf => removed successfully.
winachsf => service removed successfully.

 

[Sysnative Windows Update]

That is correct!

Great job!

Glad to have assisted.