[SOLVED] Windows 7 Pro SP1 64-bit - SFC finding corrupt files, KB3088195, missing manifest

Donte77T

Member
Joined
May 16, 2023
Posts
15
Been chasing a few different computer errors and crashes for a bit over a month, finally at the point where I'm ready to call for help. Recently been experiencing an APPCRASH error referencing Kernelbase.dll at fault. Google search brought me to these forums.

SFC scan produces a "found corrupt files but was unable to fix some of them" response. Downloaded and installed SURT for Windows 7 for x64 Systems (October 2014). Took a while to install/run, but produced the following log:

Code:
Checking System Update Readiness.
Binary Version 6.1.7601.22471
Package Version 26.0
2023-05-16 18:40

Checking Windows Servicing Packages

Checking Package Manifests and Catalogs

Checking Package Watchlist

Checking Component Watchlist

Checking Packages
(f)    CBS MUM Missing    0x00000002    servicing\Packages\Package_123_for_KB3088195~31bf3856ad364e35~amd64~~6.1.1.3.mum       

Checking Component Store
(f)    CSI Manifest Zero Length    0x00000000    winsxs\Manifests\amd64_e3ac5b8b3443fbffeaee1f3cb9ac4074_31bf3856ad364e35_6.1.7601.23100_none_bb361064df719dd4.manifest    amd64_e3ac5b8b3443fbffeaee1f3cb9ac4074_31bf3856ad364e35_6.1.7601.23100_none_bb361064df719dd4   

Summary:
Seconds executed: 1758
 Found 2 errors
  CSI Manifest Zero Length Total count: 1
  CBS MUM Missing Total count: 1

Unavailable repair files:
    winsxs\manifests\amd64_e3ac5b8b3443fbffeaee1f3cb9ac4074_31bf3856ad364e35_6.1.7601.23100_none_bb361064df719dd4.manifest
    servicing\packages\Package_123_for_KB3088195~31bf3856ad364e35~amd64~~6.1.1.3.mum
    servicing\packages\Package_123_for_KB3088195~31bf3856ad364e35~amd64~~6.1.1.3.cat

To prepare for the next step, I have downloaded (but not installed) a file for KB3088195 here. I poked around in the %SystemRoot%\winsxs\Manifests folder, found the amd64_e3ac...manifest file and found it to be blank. Unsure what it is related to. Extracting the .msu for KB3088195 as described here did not reveal a similarly-named manifest file. Also downloaded the 64-bit ComponentsScanner, but have not run it yet.

Current perceived issues/questions:
* Microsoft Update Catalog does NOT list Windows 7 in association with KB3088195 (seen here). Should I even have this installed?
* What file do I need to repair the manifest, or how do I find it?
* How do I run SURT again in the future? I see many guides on how to initially "install" it and how it automatically runs, but nothing about how to run it again later after installation.
 
Hello and welcome,

Follow the instructions below please.

WARNING! The following fix is specific to the user's system in this thread only. No one else should follow these instructions, as it could damage your system.
  • Download
    myjIXnC.png
    SFCFix and move the executable to your desktop.
  • Download the attachment SFCFix.zip and save it on your desktop.
  • Save any work you have open, and close all programs.
  • Drag the SFCFix.zip file over the SFCFix.exe executable and release it.
    1p8eDnI.gif
  • SFCFix will launch, let it complete.
  • Once done, a file will appear on your desktop, called SFCFix.txt.
  • Open the file, then copy and paste its content in your next reply.
 

Attachments

SFCFix version 3.0.2.1 by niemiro.
Start time: 2023-05-17 16:57:58.792
Microsoft Windows 7 Service Pack 1 - amd64
Using .zip script file at C:\Users\Dan\Desktop\SFCFix.zip [0]




PowerCopy::
Successfully took permissions for file or folder C:\Windows\servicing\packages\package_123_for_kb3088195~31bf3856ad364e35~amd64~~6.1.1.3.cat
Successfully took permissions for file or folder C:\Windows\servicing\packages
Successfully took permissions for file or folder C:\Windows\winsxs\Manifests\amd64_e3ac5b8b3443fbffeaee1f3cb9ac4074_31bf3856ad364e35_6.1.7601.23100_none_bb361064df719dd4.manifest

Successfully copied file C:\Users\Dan\AppData\Local\niemiro\Archive\packages\package_123_for_kb3088195~31bf3856ad364e35~amd64~~6.1.1.3.cat to C:\Windows\servicing\packages\package_123_for_kb3088195~31bf3856ad364e35~amd64~~6.1.1.3.cat.
Successfully copied file C:\Users\Dan\AppData\Local\niemiro\Archive\packages\package_123_for_kb3088195~31bf3856ad364e35~amd64~~6.1.1.3.mum to C:\Windows\servicing\packages\package_123_for_kb3088195~31bf3856ad364e35~amd64~~6.1.1.3.mum.
Successfully copied file C:\Users\Dan\AppData\Local\niemiro\Archive\manifests\amd64_e3ac5b8b3443fbffeaee1f3cb9ac4074_31bf3856ad364e35_6.1.7601.23100_none_bb361064df719dd4.manifest to C:\Windows\winsxs\Manifests\amd64_e3ac5b8b3443fbffeaee1f3cb9ac4074_31bf3856ad364e35_6.1.7601.23100_none_bb361064df719dd4.manifest.

Successfully restored ownership for C:\Windows\servicing\packages\package_123_for_kb3088195~31bf3856ad364e35~amd64~~6.1.1.3.cat
Successfully restored permissions on C:\Windows\servicing\packages\package_123_for_kb3088195~31bf3856ad364e35~amd64~~6.1.1.3.cat
Successfully restored ownership for C:\Windows\servicing\packages
Successfully restored permissions on C:\Windows\servicing\packages
Successfully restored ownership for C:\Windows\winsxs\Manifests\amd64_e3ac5b8b3443fbffeaee1f3cb9ac4074_31bf3856ad364e35_6.1.7601.23100_none_bb361064df719dd4.manifest
Successfully restored permissions on C:\Windows\winsxs\Manifests\amd64_e3ac5b8b3443fbffeaee1f3cb9ac4074_31bf3856ad364e35_6.1.7601.23100_none_bb361064df719dd4.manifest
PowerCopy:: directive completed successfully.




Successfully processed all directives.



Failed to generate a complete zip file. Upload aborted.


SFCFix version 3.0.2.1 by niemiro has completed.
Currently storing 3 datablocks.
Finish time: 2023-05-17 17:15:01.092
Script hash: GwVQUZILS5ZognMJ1ypWiHqifbBJpEv4ALDPm5M3Qkg=
----------------------EOF-----------------------
 
Great. Restart the computer.
Open an elevated command prompt.
Copy and paste the following commands into it, press enter after each.

Code:
sfc /scannow
Wait for this to finish before you continue

Code:
copy %windir%\Logs\CBS\cbs.log "%userprofile%\Desktop\cbs.txt"
This will create a file, cbs.txt on your Desktop. Zip this file and attach the zipped cbs.txt to your next post.
 
Step 1:
WARNING! The following fix is specific to the user's system in this thread only. No one else should follow these instructions, as it could damage your system.
  • Download the attachment SFCFix.zip and save it on your desktop.
  • Save any work you have open, and close all programs.
  • Drag the SFCFix.zip file over the SFCFix.exe executable and release it.
    1p8eDnI.gif
  • SFCFix will launch, let it complete.
  • Once done, a file will appear on your desktop, called SFCFix.txt.
  • Open the file, then copy and paste its content in your next reply.

Step 2:
Restart the computer.
Open an elevated command prompt.
Copy and paste the following commands into it, press enter after each.

Code:
sfc /scannow
Wait for this to finish before you continue

Code:
copy %windir%\Logs\CBS\cbs.log "%userprofile%\Desktop\cbs.txt"
This will create a file, cbs.txt on your Desktop. Zip this file and attach the zipped cbs.txt to your next post.
 

Attachments

SFCFix version 3.0.2.1 by niemiro.
Start time: 2023-05-18 05:51:34.496
Microsoft Windows 7 Service Pack 1 - amd64
Using .zip script file at C:\Users\Dan\Desktop\SFCFix.zip [0]




PowerCopy::
Successfully took permissions for file or folder C:\Windows\winsxs\amd64_crcdisk.inf_31bf3856ad364e35_6.1.7600.16385_none_f380113d62574061\crcdisk.sys

Successfully copied file C:\Users\Dan\AppData\Local\niemiro\Archive\amd64_crcdisk.inf_31bf3856ad364e35_6.1.7600.16385_none_f380113d62574061\crcdisk.sys to C:\Windows\winsxs\amd64_crcdisk.inf_31bf3856ad364e35_6.1.7600.16385_none_f380113d62574061\crcdisk.sys.

Successfully restored ownership for C:\Windows\winsxs\amd64_crcdisk.inf_31bf3856ad364e35_6.1.7600.16385_none_f380113d62574061\crcdisk.sys
Successfully restored permissions on C:\Windows\winsxs\amd64_crcdisk.inf_31bf3856ad364e35_6.1.7600.16385_none_f380113d62574061\crcdisk.sys
PowerCopy:: directive completed successfully.




Successfully processed all directives.
SFCFix version 3.0.2.1 by niemiro has completed.
Currently storing 4 datablocks.
Finish time: 2023-05-18 05:51:36.066
Script hash: EmwyPzEeIfXVhICmlr8Qj8F4/0PbzL2A6b7cBGWmi20=
----------------------EOF-----------------------
 

Attachments

Install Update with DISM
  1. Download the update MSU here: http://download.windowsupdate.com/c..._92202202c3dee2f713f67adf6622851b998c6780.msu
  2. Copy the MSU file to a convenient location (such as C:\temp).
  3. Click on the Start button and in the search box, type Command Prompt
  4. When you see Command Prompt on the list, right-click on it and select Run as administrator
  5. When command prompt opens, copy and paste the following commands into it, press enter after each

    cd C:\temp
    replace C:\temp with your path if different

    expand windows6.1-kb4555449-x64_92202202c3dee2f713f67adf6622851b998c6780.msu -f:* C:\temp

    DISM.exe /Online /Add-Package /PackagePath:C:\temp\windows6.1-kb4555449-x64.cab

  6. You should receive the message:
    The operation completed successfully.
    Make sure to allow the computer to restart if prompted.
  7. If you receive any other message:
    Post a screenshot of the Commandprompt window.
    Zip and attach the file C:\Windows\Logs\CBS\CBS.log
 
Great.
Check Windows Update and report the result.
 
Not sure what specifically I am reporting. Checking for new updates was successful. There are 38 important and 2 optional updates. KB3021917 is unchecked, which seems to be intentional.

Important:
KB4041083
KB4049016
KB4524752
KB4535102
KB3185319
KB4567409
KB5001027
KB3122648
KB3127220
KB3097989
KB3042058
KB3108371
KB3108664
KB3109103
KB3109560
KB3110329
KB3115858
KB3126587
KB3138910
KB3139398
KB3139914
KB3155178
KB3156016
KB3159398
KB3161949
KB3021917 *
KB3107998
KB3133977
KB3137061
KB3138378
KB3140245
KB3147071
KB3150513
KB3161102
KB3170735
KB3172605
KB3179573
KB890830

Optional:
KB4539601
KB3102429
 
Last edited:
Install KB890830 first.
When successful install KB3021917 only and report the result.
 
Great.
Try to install KB3042058, KB3097989, KB3107998, KB3108664, KB3109103 and KB3109560 in the given order and report the result.
If one fails please report before you continue.
 
Updates installed without incident. Check for updates reveals no new updates.

I'm not sure what the purpose is of finishing installing the rest of these updates. This also involves a lot of computer restarts, which take several minutes each time on my system. My original goal was to deal with corrupted or missing system files, and that appears to be met now.
 
Updates installed without incident. Check for updates reveals no new updates.
Great.

I'm not sure what the purpose is of finishing installing the rest of these updates.
These can be security updates so I strongly recommend to install them.
Install KB3110329, KB3115858, KB3115858, KB3122648, KB3126587, KB3127220 in the given order and report the result.
 
Sorry, it has been a while since I made progress on this, so let's recap a bit.

Install KB3110329, KB3115858, KB3115858, KB3122648, KB3126587, KB3127220 in the given order and report the result.

All of these were installed in order without incident. However, one of these updates was listed twice. I'm unsure if you meant to list a different update here. The following updates remain available:

Important:
Security and Quality Rollup for .NET Framework
KB4041083
KB4049016
KB4535102

Security Update for IE11
KB3185319

Microsoft Edge Update
KB4567409
KB5001027

Security Update
KB3108371
KB3138910
KB3139398
KB3139914
KB3155178
KB3156016
KB3159398
KB3161949

Update
KB3133977
KB3137061
KB3138378
KB3140245
KB3147071
KB3150513
KB3161102
KB3170735
KB3172605
KB3179573
KB4524752

Optional:
KB4539601
KB3102429

"sfc /scannow" still reporting no integrity violations.

The APPCRASH error mentioned in the beginning still sometimes takes place. I have more information on that, including a memory dump and a particular system .dll that is supposedly at fault, but perhaps it should be regarded as a separate issue for a different thread.
 
Install these updates only and report the result.
Code:
Security Update for IE11
KB3185319

Security Update
KB3108371
KB3138910
KB3139398
KB3139914
KB3155178
KB3156016
KB3159398
KB3161949
 
Great.
Install these updates only and report the result.
Code:
Update
KB3133977
KB3137061
KB3138378
KB3140245
KB3147071
 

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