• Still running Windows 7 or earlier? Support for Windows 7 ended on January 14th 2020. Please review the thread here for more details.

Windows 7 - Nvidia - DPC Latency causing video lockup and crashing

caalger

New member
Joined
Aug 2, 2013
Posts
1
I've been trying to troubleshoot an issue where when I use 3D intensive graphics (typically for gaming) the video will lockup and the application will crash. I will *sometimes* have luck if I do a cold boot but oftentimes the problem comes right back. It might be 1 minute or 1 hour - but it is definitely recurring. I am at my wit's end and if anyone has any suggestions, it would be greatly appreciated!!!!

Things I have tried:

- RMAed the video adapater
- Verified stable voltage on the 12V rail at boot-up BIOS (steady at 12.04)
- Update to latest driver (certified) from Nvidia
- Update to latest driver (beta) from Nvidia
- Repeat after using drivercleaner
- Update audio, mouse, chipset, etc drivers
- RAM error check using Windows tools (reboot and scan memory for errors)
- Reset mainboard BIOS to "safe settings"
- Reset video adapter to "default settings"
- Overvolt the video adapter
- Ramp up fan speed on video adapter
- Change resolution settings within application - Fullscreen, Windowed (same res as desktop), Windowed (custom res), Windowed fullscreen

Tools I am using:

- EVGA Precision X
- SpeedFan
- DPC Latency Checker
- Windows Performance Tools

System configuration:

- mainboard - Gigabyte GA-Z68XP-UD4
- RAM - Corsair Vengeance 8GB (2 x 4GB) DDR3 1600 (PC3 12800)
- Processor - Intel i7-2600K 3.4GHz
- video adapter - EVGA 560Ti 448 cores FTW
- hard drives - Intel SSD, WD HDD
- case - Cooler Master HAF 932
- PSU - Corsair Enthusiast TX750
- operating system - Windows 7 Pro (64-bit) with SP1

Temperatures:

- GPU temp under load ranges from 64-69C, 40-45C without load
- CPU temp is nominal (30-36C)

DXDiag:

Click for attachment: View attachment DxDiag.txt

Screenshot of the DPC/Windows Performance Tools report after a crash:

Capture.JPG

Any ideas? Your help would be GREATLY appreciated.
 
Back
Top