JoeFromSD Well-known member Joined Sep 25, 2016 Posts 70 Location Near San diego Mar 9, 2020 #1 Here's that collection log requested, and also a vmt.log stress test, really hope someone can advise me and help fix this computer. Thank you in advance! Attachments SysnativeFileCollectionApp.zip 1.7 MB · Views: 4 vmt.log 818 bytes · Views: 3 Last edited: Mar 9, 2020
Here's that collection log requested, and also a vmt.log stress test, really hope someone can advise me and help fix this computer. Thank you in advance!
x BlueRobot Administrator Staff member Joined May 7, 2013 Posts 10,195 Location %systemroot% Mar 9, 2020 #2 There isn't much information to glean from the dump file, however, I suspect that there are issues with your RAM. Please run the following diagnostics test for each individual RAM stick, please ensure that each RAM stick is individually tested with each DIMM slot - Test RAM with PassMark MemTest86
There isn't much information to glean from the dump file, however, I suspect that there are issues with your RAM. Please run the following diagnostics test for each individual RAM stick, please ensure that each RAM stick is individually tested with each DIMM slot - Test RAM with PassMark MemTest86
JoeFromSD Well-known member Joined Sep 25, 2016 Posts 70 Location Near San diego Mar 9, 2020 #3 Darn X Blue, I'm confused by those instructions. I'n not a very computer savvy guy.
x BlueRobot Administrator Staff member Joined May 7, 2013 Posts 10,195 Location %systemroot% Mar 9, 2020 #4 Which particular part are you confused by?
JoeFromSD Well-known member Joined Sep 25, 2016 Posts 70 Location Near San diego Mar 9, 2020 #5 I unzipped the mem test and put those files in a folder and dragged them in to the usb. To reboot as they request do I tap the F8 key for my ASUS motherboard? Will I see an option to reboot from the USB?
I unzipped the mem test and put those files in a folder and dragged them in to the usb. To reboot as they request do I tap the F8 key for my ASUS motherboard? Will I see an option to reboot from the USB?
JoeFromSD Well-known member Joined Sep 25, 2016 Posts 70 Location Near San diego Mar 9, 2020 #6 do I want to enter BIOS?
x BlueRobot Administrator Staff member Joined May 7, 2013 Posts 10,195 Location %systemroot% Mar 9, 2020 #7 Yes, you'll need to change the boot order to boot from the USB.
JoeFromSD Well-known member Joined Sep 25, 2016 Posts 70 Location Near San diego Mar 10, 2020 #8 Folks somehow I'm stuck in a Windows 7 installation reboot loop. Probably because of the USB I plugged in. I'm writing this from my phone which is very difficult for me. My resolution is lower on my desktop PC but I see a window that says install Windows activated. How in the heck do I get out of this and reboot normally?
Folks somehow I'm stuck in a Windows 7 installation reboot loop. Probably because of the USB I plugged in. I'm writing this from my phone which is very difficult for me. My resolution is lower on my desktop PC but I see a window that says install Windows activated. How in the heck do I get out of this and reboot normally?
JoeFromSD Well-known member Joined Sep 25, 2016 Posts 70 Location Near San diego Mar 10, 2020 #9 If I X Out of install Windows activated, it reboots and I see 'Windows is loading files ' and then I go back to 'install Windows activated'. I hope somebody can help I need my computer!
If I X Out of install Windows activated, it reboots and I see 'Windows is loading files ' and then I go back to 'install Windows activated'. I hope somebody can help I need my computer!
xrobwx71 Administrator Staff member Joined Sep 27, 2019 Posts 2,631 Location Panama City Beach, FL Mar 10, 2020 #10 Hi, My name is Rob and I won't be helping you with your BSOD issues as I'm a BSOD Analyst Student. Turn the computer off and unplug the usb stick then reboot. After you get into Windows please follow this part of the Memtest instructions to make the USB bootable. Get a 256MB USB stick, or larger. Go to PassMark MemTest86 download webpage (click), click Image for creating bootable USB stick, save the file and extract/unzip it. <---- You are here Plug in your USB stick. Launch imageUSB.exe and follow the instructions. <-----You must complete this one. It will erase everything on the USB so get one that doesn't have files you want to save.
Hi, My name is Rob and I won't be helping you with your BSOD issues as I'm a BSOD Analyst Student. Turn the computer off and unplug the usb stick then reboot. After you get into Windows please follow this part of the Memtest instructions to make the USB bootable. Get a 256MB USB stick, or larger. Go to PassMark MemTest86 download webpage (click), click Image for creating bootable USB stick, save the file and extract/unzip it. <---- You are here Plug in your USB stick. Launch imageUSB.exe and follow the instructions. <-----You must complete this one. It will erase everything on the USB so get one that doesn't have files you want to save.
JoeFromSD Well-known member Joined Sep 25, 2016 Posts 70 Location Near San diego Mar 10, 2020 #11 Hi Rob can you help me get out of this Windows installation reboot loop I am in? See my last post, I'm not able to use the computer at all. I'm replying with my phone.
Hi Rob can you help me get out of this Windows installation reboot loop I am in? See my last post, I'm not able to use the computer at all. I'm replying with my phone.
x BlueRobot Administrator Staff member Joined May 7, 2013 Posts 10,195 Location %systemroot% Mar 10, 2020 #12 Have you removed the USB stick from the computer and then rebooted without it?
JoeFromSD Well-known member Joined Sep 25, 2016 Posts 70 Location Near San diego Mar 10, 2020 #13 yes I removed that stick but when I X out of that window it reboots and comes back to that same window. I don't see any other way to reboot
yes I removed that stick but when I X out of that window it reboots and comes back to that same window. I don't see any other way to reboot
JoeFromSD Well-known member Joined Sep 25, 2016 Posts 70 Location Near San diego Mar 10, 2020 #14 I I tried a hard shutdown and that didn't help either
JoeFromSD Well-known member Joined Sep 25, 2016 Posts 70 Location Near San diego Mar 10, 2020 #15 this is this is the screen I see Attachments 2020-03-10 10.43.02.jpg 238.3 KB · Views: 9
JoeFromSD Well-known member Joined Sep 25, 2016 Posts 70 Location Near San diego Mar 10, 2020 #16 If I click next I see this window Attachments 2020-03-10 10.45.04.jpg 269.9 KB · Views: 3
JoeFromSD Well-known member Joined Sep 25, 2016 Posts 70 Location Near San diego Mar 10, 2020 #17 on the lower left ICA repair button, if I X Out of either window the computer reboots and I go back to that first screen
on the lower left ICA repair button, if I X Out of either window the computer reboots and I go back to that first screen
xrobwx71 Administrator Staff member Joined Sep 27, 2019 Posts 2,631 Location Panama City Beach, FL Mar 10, 2020 #18 Do you have a cd/dvd in the dvd drive? No other usb's plugged in?
JoeFromSD Well-known member Joined Sep 25, 2016 Posts 70 Location Near San diego Mar 10, 2020 #19 no no I don't. My DVD slot doesn't work and both of my USB ports are very finicky and loose
xrobwx71 Administrator Staff member Joined Sep 27, 2019 Posts 2,631 Location Panama City Beach, FL Mar 10, 2020 #20 Go back into your bios and take a pic of your boot selection please.