[SOLVED] Windows 7 loop - Restart your computer to finish important updates

[iamladyt]

Fifteen minutes after booting I receive a message regarding Windows 7 updates saying, "Restart your computer to finishing installing important updates". The message reappears every 15 minutes or so. It allows me to postpone but eventually just takes over and shuts down on it's own. I attempted to attach the zipped CBS file but it won't upload. I have run the diagnostic from this site and got the following results: Can you help?

SFCFix version 3.0.0.0 by niemiro.
Start time: 2016-08-13 07:26:31.492
Microsoft Windows 7 Service Pack 1 - amd64
Not using a script file.
AutoAnalysis::
SUMMARY: No corruptions were detected.
AutoAnalysis:: directive completed successfully.
Successfully processed all directives.
SFCFix version 3.0.0.0 by niemiro has completed.
Currently storing 0 datablocks.
Finish time: 2016-08-13 07:53:53.159
----------------------EOF-----------------------

 

[iamladyt]

SFCFix version 3.0.0.0 by niemiro.
Start time: 2016-08-13 09:36:39.099
Microsoft Windows 7 Service Pack 1 - amd64
Using .txt script file at C:\Users\Terry\Desktop\SFCFixScript.txt [0]




Collect:: directive completed successfully.




Successfully processed all directives.
SFCFix version 3.0.0.0 by niemiro has completed.
Currently storing 0 datablocks.
Finish time: 2016-08-13 09:38:29.235
----------------------EOF---------

 

[BrianDrab]

Hello and welcome

Due to the precise nature of your corruption, you will receive help from a user named CKing123. He's one of our senior trainees here who's in his final phrase of his studies and needs to gain some real world experience in specific areas of Windows Update. This means that he'll be assisting you, but that I will first need to double check and approve his fixes before he posts them to you. If anything this is a good thing for you because it means that you've got at least two of us watching over your thread, but it will unfortunately add a slight delay between each reply. I hope that you understand and can accept the need for us to train up new members in this way in order to carry on doing what we do here, however, if for any reason you object to this setup, I will happily take on your thread myself.

Thank you very much for your understanding. We'll be with you very shortly.

 

[CKing123]

Hi and :welcome: to Sysnative :wave:

Lets take a look at the Windows Update key

Exporting WindowsUpdate Key:
1. Press :startorb: and type Command Prompt
2. Right-click on Command Prompt that comes up, and click Run as Administrator. (If UAC prompt comes, click Allow)
3. When command prompt opens, Copy (Ctrl+C) and Paste (Right-click > Paste) the following command into it, then press Enter:

reg query HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\WindowsUpdate /s >1.txt && notepad 1.txt

4. Notepad will open showing the WU info. Copy and paste it into your next reply.

-CKing

 

[iamladyt]

Good Morning! Here is what I get....

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\WindowsUpdate
SusClientId REG_SZ ec657438-83ba-4670-9af2-717737bda4bd
SusClientIdValidation REG_BINARY 06022801222C2000200020002000200020005300540046003600300037004D0053003100540057004A0038004B000600269E486EAB51005400430045004C003800300030004600390033003900300033003000350030002000200020002000200020002000200020002000200020002000200020002000200020002000200020002000
LastRestorePointSetTime REG_SZ 2016-08-02 12:30:24

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\WindowsUpdate\Auto Update
NextSqmReportTime REG_SZ 2016-08-18 14:31:06
FeaturedUpdatesNotificationSeqNum REG_DWORD 0xd0c
FeaturedUpdatesNotificationSeqNumGenTime REG_SZ 2016-07-22 11:52:28
ElevateNonAdmins REG_DWORD 0x1
AUOptions REG_DWORD 0x4
ScheduledInstallDay REG_DWORD 0x0
ScheduledInstallTime REG_DWORD 0x3
IncludeRecommendedUpdates REG_DWORD 0x1
ActionCenterLastPossibleRestartNotification REG_SZ 2009-11-08 08:00:00
EnableFeaturedSoftware REG_DWORD 0x1
NoAutoRebootWithLoggedOnUsers REG_DWORD 0x1
LastRestoreId REG_SZ {BCB8914C-D67A-40B9-AD63-B2683348F274}
NextDetectionTime REG_SZ 2016-08-18 09:47:14
NextFeaturedUpdatesNotificationTime REG_SZ 2015-07-27 10:49:50
ScheduledInstallDate REG_SZ 2016-08-19 07:00:00
BalloonTime REG_SZ 2016-08-01 14:44:55
BalloonType REG_DWORD 0x7
OfflineDetectionPending REG_DWORD 0x1

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\WindowsUpdate\Auto Update\RebootRequired
AULastForcedRebootType REG_DWORD 0x5
5f91d5c0-1f87-4d91-b30e-c82fadecc9de REG_DWORD 0x1
f561431d-f380-4995-bbb0-5b5187373094 REG_DWORD 0x1
3222e20a-25d0-4df2-8730-e2134ab72a19 REG_DWORD 0x1
580e8c5e-1acd-4eef-b46e-971a6f9bbdd6 REG_DWORD 0x1
d6c5efd3-d587-48be-be2a-f2da04017918 REG_DWORD 0x1
e502c0a7-9cd8-480a-abea-bf5da5d10914 REG_DWORD 0x1
004b0ae8-c9c7-4d74-9a11-c213889eeabb REG_DWORD 0x1
5830e4b5-9ce1-44a4-b7ed-cd7b62de75eb REG_DWORD 0x1
a8bddeb2-6c48-461c-8e55-449b7d53ce19 REG_DWORD 0x1
2dae9609-c192-46fe-a67e-d62eaffe0770 REG_DWORD 0x1
7ee4cbd5-9531-4361-a82c-4755891d951c REG_DWORD 0x1
dd61280a-65c4-4f66-8e6e-9801b0d1b1ee REG_DWORD 0x1
8fd27f1a-d13f-4be0-af68-7d3271ee741b REG_DWORD 0x1
79a1c31d-c6c5-4882-90d3-0d63e5d21838 REG_DWORD 0x1
a2bfc7ac-b2c1-4998-b35c-b3f120a8116c REG_DWORD 0x1
15561620-b712-4a0e-8de8-f0c27b3a007a REG_DWORD 0x1
d127c085-dbaa-46ba-9b82-ad75d9b17a91 REG_DWORD 0x1
ac2d1f27-4e54-41d1-95bb-5de4f631b83c REG_DWORD 0x1
3a901ea6-2772-4da2-ac20-2b64fe4fdad7 REG_DWORD 0x1
8fd03e33-55ce-46b3-bec0-0aeba9745dbc REG_DWORD 0x1
e7edef62-17be-4bf3-b1b4-2e48965c7af1 REG_DWORD 0x1
56989b34-704b-4a90-8c28-b432c53e54bc REG_DWORD 0x1
0773089c-aa44-4745-83a4-28fac4fee022 REG_DWORD 0x1
47584346-d21a-4f26-ab79-07af983067f1 REG_DWORD 0x1
7b925beb-cf08-4733-a9be-4e31046afc78 REG_DWORD 0x1
b64a3954-ab12-4ad8-b157-7a1690691be5 REG_DWORD 0x1
f909a219-67ac-48f0-9a22-23244adf55a7 REG_DWORD 0x1
e5a06862-6750-4fd6-b53b-12c7ba013e90 REG_DWORD 0x1
d36187b5-f522-463d-b6b5-3d53fb644e02 REG_DWORD 0x1
76adb36c-3b8a-4af5-b763-037ec64bf750 REG_DWORD 0x1
8336e726-5331-401e-8d1a-ebb6819bf55d REG_DWORD 0x1
1059c8ac-4568-4146-b02c-370d486787b3 REG_DWORD 0x1
39864ffb-7869-4f3a-980a-79d6828bf195 REG_DWORD 0x1
54d9d0b1-ec0a-4c67-b477-d42e3ba4afda REG_DWORD 0x1
01be245d-6411-485b-ac08-acd4bf30c078 REG_DWORD 0x1
1498a1c3-0686-40ab-9e57-a39f4140afbb REG_DWORD 0x1
6facda6e-4eb8-4e7e-9c41-6d51b1f63638 REG_DWORD 0x1
44f2c4cf-1c2b-4278-9306-2e2b0e98a807 REG_DWORD 0x1
afec4601-21c4-422b-9bf5-aee4d5066aa9 REG_DWORD 0x1
d9eca4d5-9f4e-44c6-83cf-396e9c709cbc REG_DWORD 0x1
95c01108-f8d5-4f1a-853c-ab6ef26c3a66 REG_DWORD 0x1
2f82bfdb-3e35-4034-8188-acfea8c4be63 REG_DWORD 0x1

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\WindowsUpdate\Auto Update\Results

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\WindowsUpdate\Auto Update\Results\Detect
LastSuccessTime REG_SZ 2016-08-01 14:44:28
LastError REG_DWORD 0x0

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\WindowsUpdate\Auto Update\Results\Download
LastSuccessTime REG_SZ 2016-07-29 10:05:20
LastError REG_DWORD 0x0

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\WindowsUpdate\Auto Update\Results\Install
LastSuccessTime REG_SZ 2016-08-02 12:30:25
LastError REG_DWORD 0x0

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\WindowsUpdate\Auto Update\UAS
UpdateCount REG_DWORD 0x0

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\WindowsUpdate\OSUpgrade
Refresh REG_DWORD 0x1
ReservationsAllowed REG_DWORD 0x1

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\WindowsUpdate\OSUpgrade\Rollback

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\WindowsUpdate\OSUpgrade\Rollback\10.0.10586.104

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\WindowsUpdate\OSUpgrade\Rollback\10.0.10586.104\0000
ErrorCode REG_DWORD 0xc1900101
LocationCode REG_DWORD 0x40017
TimeStamp REG_QWORD 0x1d18ec93b0f7405

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\WindowsUpdate\OSUpgrade\State
OSUpgradeState REG_DWORD 0xe
OSUpgradeStateTimeStamp REG_SZ 2016-06-02 16:35:41
OSUpgradePhase REG_DWORD 0x2

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\WindowsUpdate\Reporting
BatchFlushAge REG_DWORD 0x37c
SamplingValue2 REG_DWORD 0x302

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\WindowsUpdate\Reporting\EventCache

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\WindowsUpdate\Reporting\RebootWatch

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\WindowsUpdate\Services
DefaultService REG_SZ 7971f918-a847-4430-9279-4a52d1efe18d

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\WindowsUpdate\Services\7971f918-a847-4430-9279-4a52d1efe18d
AuthorizationCab REG_SZ authcab.cab

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\WindowsUpdate\Services\Pending
ValidatedPreWsus3RegistrationRequests REG_DWORD 0x1

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\WindowsUpdate\Setup
SelfUpdateStatus REG_DWORD 0x0
SelfupdateUnmanaged REG_DWORD 0x1
ServerId REG_SZ 9482f4b4-e343-43b6-b170-9a65bc822c77
SetupHandlerUpdateId REG_SZ 61ca813a-7585-442e-a66b-b0d15ce6bdc0
UpdateSessionId REG_DWORD 0xffffffff

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\WindowsUpdate\Setup\Results

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\WindowsUpdate\Setup\Results\SelfUpdate
LastSuccessTime REG_SZ 2014-07-01 09:16:34
RebootFailCount REG_DWORD 0x0
LastError REG_DWORD 0x0

 

[CKing123]

Thanks for the WU key query :) We will run a fix:

SFCFix Fix
This fix is very specific for juliabax's computer. Trying this fix on your own computer might damage your computer. If you are after assistance, create a new thread, and you will be assisted shortly.

Download SFCFix (by niemiro) and move the executable on your Desktop.
Download the attached View attachment SFCFixScript.txt and move the archive to your Desktop
Note: Make sure that the file is named SFCFixScript.txt, do not rename it.
Save any work you have open, and close every programs
Drag the SFCFixScript.txt file over the SFCFix.exe executable and release it

SFCFix will launch, let it complete
Once done, a file will appear on your Desktop, called SFCFix.txt
Open the file, then copy and paste its content in your next reply

Restart your computer. Does it still ask you to restart your computer to install updates?

-CKing

 

[iamladyt]

Good Morning! Your last reply says, "This fix is very specific for juliabax's computer. " I am "iamladyt". Is this fix meant for me? Thanks.... Terry

 

[CKing123]

Hi

Yes, it is designed for your system. That was my mistake. Sorry about that

-CKing

 

[LogBot]

Logfile submission from iamladyt

Logfile submission from iamladyt.

The logfiles are available at: https://www.sysnative.com/niemiro/fileDistribution/2016-08/30550.zip

 

[iamladyt]

I got this... and am waiting to see if it's fixed. Will let you know.

SFCFix version 3.0.0.0 by niemiro.
Start time: 2016-08-20 13:38:31.494
Microsoft Windows 7 Service Pack 1 - amd64
Using .txt script file at C:\Users\Terry\Desktop\SFCFixScript.txt [0]




Collect:: directive completed successfully.




Successfully processed all directives.
SFCFix version 3.0.0.0 by niemiro has completed.
Currently storing 0 datablocks.
Finish time: 2016-08-20 13:39:55.298
----------------------EOF-------------

 

[iamladyt]

Nope - not fixed. Still getting the restart message.

 

[iamladyt]

I got this, and it is not fixed. I got this... and am waiting to see if it's fixed. Will let you know.

SFCFix version 3.0.0.0 by niemiro.
Start time: 2016-08-20 13:38:31.494
Microsoft Windows 7 Service Pack 1 - amd64
Using .txt script file at C:\Users\Terry\Desktop\SFCFixScript.txt [0]




Collect:: directive completed successfully.




Successfully processed all directives.
SFCFix version 3.0.0.0 by niemiro has completed.
Currently storing 0 datablocks.
Finish time: 2016-08-20 13:39:55.298
----------------------EOF-------------

 

[CKing123]

You did not run the right fix. Run the fix at post #6:

Thanks for the WU key query :) We will run a fix:

SFCFix Fix
This fix is very specific for iamladyt's computer. Trying this fix on your own computer might damage your computer. If you are after assistance, create a new thread, and you will be assisted shortly.

Download SFCFix (by niemiro) and move the executable on your Desktop.
Download the attached View attachment 22241 and move the archive to your Desktop
Note: Make sure that the file is named SFCFixScript.txt, do not rename it.
Save any work you have open, and close every programs
Drag the SFCFixScript.txt file over the SFCFix.exe executable and release it

SFCFix will launch, let it complete
Once done, a file will appear on your Desktop, called SFCFix.txt
Open the file, then copy and paste its content in your next reply

Restart your computer. Does it still ask you to restart your computer to install updates?

-CKing

 

[iamladyt]

Seems to be working! Yeah! Thanks so much for your help!!! YOU ROCK!



SFCFix version 3.0.0.0 by niemiro.
Start time: 2016-08-24 11:07:17.972
Microsoft Windows 7 Service Pack 1 - amd64
Using .txt script file at C:\Users\Terry\Desktop\SFCFixScript.txt [0]




RegistryScript::
Successfully took ownership and permissions for registry key HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\WindowsUpdate\Auto Update\RebootRequired.

WARNING: Failed to create backup for registry key HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\WindowsUpdate\Auto Update\RebootRequired.

Successfully deleted registry key HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\WindowsUpdate\Auto Update\RebootRequired.

Failed to open registry key HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\WindowsUpdate\Auto Update\RebootRequired with error code ERROR_FILE_NOT_FOUND.
RegistryScript:: directive failed to complete successfully.




Failed to process all directives successfully.
SFCFix version 3.0.0.0 by niemiro has completed.
Currently storing 1 datablocks.
Finish time: 2016-08-24 11:07:19.064
Script hash: EgxrNxzszGu5qCIQQCJCqwzPpWfjcdY9hhe3+Dj4fAQ=
----------------------EOF-----------------------

 

[CKing123]

Glad to help fix the problem :)