[SOLVED] Windows 7 keep asking me to update

[Berto]

Dear, my Windows 7 keep asking me to reboot, I read that the fix can be specific to each individuals and it is suggested to start a new thread.
I use tweaking software in safe mode but no success.
Thank you

 

[BrianDrab]

Hello and welcome

Due to the precise nature of your corruption, you will receive help from a user named Bruce1270. He's one of our senior trainees here who's in his final phase of his studies and needs to gain some real world experience in specific areas of Windows Update. This means that he'll be assisting you, but that I will first need to double check and approve his fixes before he posts them to you. If anything this is a good thing for you because it means that you've got at least two of us watching over your thread, but it will unfortunately add a slight delay between each reply. I hope that you understand and can accept the need for us to train up new members in this way in order to carry on doing what we do here, however, if for any reason you object to this setup, I will happily take on your thread myself.

Thank you very much for your understanding. We'll be with you very shortly.

 

[Berto]

Thank you Brian, I will wait for Bruce1270

 

[bruce1270]

Hi Berto and welcome to Sysnative forums. My name is Bruce1270 and I will be assisting you with your windows update issue. Apologies for the delay.

Please run a SFC scan and attach the CBS log.

SFC Scan

Click on the Start button and in the search box, type Command Prompt
When you see Command Prompt on the list, right-click on it and select Run as administrator
When command prompt opens, copy and paste the following commands into it, press enter after each

sfc /scannow

Wait for this to finish before you continue

copy %windir%\logs\cbs\cbs.log "%userprofile%\Desktop\cbs.txt"


This will create a file, cbs.txt on your Desktop. Please attach this to your next post.

 

[Berto]

Here it is:
Computer issues
Thank you

 

[bruce1270]

Hi Berto

Please do the following.

1. Click your start button and type cmd in the search box.
2. Right-click on cmd that comes up in the search results and select Run as administrator. Answer Yes to the UAC prompt if it appears.
3. Copy/Paste the following into the command-prompt window and hit enter.
reg query HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\WindowsUpdate /s >1.txt && notepad 1.txt

4. Notepad will open showing the WU info. Please copy and paste this into your next reply.

 

[Berto]

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\WindowsUpdate
SusClientIdValidation REG_BINARY 0602280114142000200020002000200020004A00500032003900340030004E0030003200550055005200320056000624BE0506FEF94D00580055003200320037003000300038004C004D00580055003200320037003000300038004C00
SusClientId REG_SZ 985666ea-8bd2-46c3-b277-cd41c1fedfc9
LastRestorePointSetTime REG_SZ 2018-03-14 07:00:40


HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\WindowsUpdate\Auto Update
NextSqmReportTime REG_SZ 2018-03-21 14:30:40
FeaturedUpdatesNotificationSeqNum REG_DWORD 0x23b
FeaturedUpdatesNotificationSeqNumGenTime REG_SZ 2018-02-18 08:21:26
ElevateNonAdmins REG_DWORD 0x0
AUOptions REG_DWORD 0x2
ScheduledInstallDay REG_DWORD 0x0
ScheduledInstallTime REG_DWORD 0x3
IncludeRecommendedUpdates REG_DWORD 0x0
NextDetectionTime REG_SZ 2018-03-21 14:13:43
NextFeaturedUpdatesNotificationTime REG_SZ 2010-02-08 01:30:42
BalloonTime REG_SZ 2016-06-07 20:57:54
BalloonType REG_DWORD 0x13
EnableFeaturedSoftware REG_DWORD 0x1
ActionCenterNotificationCount REG_DWORD 0x4
ActionCenterLastPossibleRestartNotification REG_SZ 2012-08-16 10:00:00
LastRestoreId REG_SZ {631CEBC6-7E11-4A22-A91C-AECA4505852A}


HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\WindowsUpdate\Auto Update\RebootRequired
AULastForcedRebootType REG_DWORD 0x5
31614461-5e1e-4755-a4d1-762eda116aa1 REG_DWORD 0x1
6d33d503-dc0f-43f7-8504-13644ff8c818 REG_DWORD 0x1
a8bddeb2-6c48-461c-8e55-449b7d53ce19 REG_DWORD 0x1
2dae9609-c192-46fe-a67e-d62eaffe0770 REG_DWORD 0x1
a2bfc7ac-b2c1-4998-b35c-b3f120a8116c REG_DWORD 0x1
15561620-b712-4a0e-8de8-f0c27b3a007a REG_DWORD 0x1
d127c085-dbaa-46ba-9b82-ad75d9b17a91 REG_DWORD 0x1
ac2d1f27-4e54-41d1-95bb-5de4f631b83c REG_DWORD 0x1
ad1ed95d-1670-4600-8c11-9bbf8e9976b9 REG_DWORD 0x1
7b053e5b-04a5-4f47-92c5-74f6caba0de7 REG_DWORD 0x1
39864ffb-7869-4f3a-980a-79d6828bf195 REG_DWORD 0x1
54d9d0b1-ec0a-4c67-b477-d42e3ba4afda REG_DWORD 0x1
aa2d202b-94e0-48cf-84ce-27d4a8f32a8f REG_DWORD 0x1
38066530-aa73-4d34-ad2e-aa4eca820261 REG_DWORD 0x1
3a901ea6-2772-4da2-ac20-2b64fe4fdad7 REG_DWORD 0x1
8fd03e33-55ce-46b3-bec0-0aeba9745dbc REG_DWORD 0x1
e7edef62-17be-4bf3-b1b4-2e48965c7af1 REG_DWORD 0x1
56989b34-704b-4a90-8c28-b432c53e54bc REG_DWORD 0x1
0773089c-aa44-4745-83a4-28fac4fee022 REG_DWORD 0x1
47584346-d21a-4f26-ab79-07af983067f1 REG_DWORD 0x1
6fd28703-079e-4206-9e4a-d00fce3f71c1 REG_DWORD 0x1
d21bca57-2381-47f0-8973-75f3ec5b8e63 REG_DWORD 0x1
3222e20a-25d0-4df2-8730-e2134ab72a19 REG_DWORD 0x1
580e8c5e-1acd-4eef-b46e-971a6f9bbdd6 REG_DWORD 0x1
f909a219-67ac-48f0-9a22-23244adf55a7 REG_DWORD 0x1
e5a06862-6750-4fd6-b53b-12c7ba013e90 REG_DWORD 0x1
bedfbe1e-920f-4247-9333-9bd1b777bebb REG_DWORD 0x1
75d98d69-e397-41cb-882a-76d079002e73 REG_DWORD 0x1
d36187b5-f522-463d-b6b5-3d53fb644e02 REG_DWORD 0x1
76adb36c-3b8a-4af5-b763-037ec64bf750 REG_DWORD 0x1
e2f8a084-9efe-4985-9545-e1583690e36b REG_DWORD 0x1
90459d73-6b3f-488b-adb5-13f8605acb75 REG_DWORD 0x1
8336e726-5331-401e-8d1a-ebb6819bf55d REG_DWORD 0x1
1059c8ac-4568-4146-b02c-370d486787b3 REG_DWORD 0x1
6facda6e-4eb8-4e7e-9c41-6d51b1f63638 REG_DWORD 0x1
44f2c4cf-1c2b-4278-9306-2e2b0e98a807 REG_DWORD 0x1
afec4601-21c4-422b-9bf5-aee4d5066aa9 REG_DWORD 0x1
d9eca4d5-9f4e-44c6-83cf-396e9c709cbc REG_DWORD 0x1
a97ddd24-77e2-43a5-add9-535d9d4fb006 REG_DWORD 0x1
e5ca10e9-7a0d-4081-ae84-15980e9931bd REG_DWORD 0x1
72f26c84-66b5-4d97-a728-bbb7571175a1 REG_DWORD 0x1
b3c00340-cc31-47f0-8890-915d19274a4e REG_DWORD 0x1
7b6d5185-3b69-494d-8ecd-c816be7f1439 REG_DWORD 0x1
c04f564c-235d-4f2a-8c7e-64fcbf7c3063 REG_DWORD 0x1
175a76e9-3ebf-45fb-accd-318ec37b88f7 REG_DWORD 0x1
2881046f-ff79-4707-909f-bf90cb44ef98 REG_DWORD 0x1
4f1b0591-4d4d-4136-aaf5-26934b85d41e REG_DWORD 0x1
644f9147-575c-42fe-8c94-48ce71fcd995 REG_DWORD 0x1
5036bd76-3251-49ba-ad86-a99b00853ad4 REG_DWORD 0x1
8efc711b-2687-4cda-ab2b-a74d69241f45 REG_DWORD 0x1
7071d98c-3ea8-47dd-871e-8bc19ea05ff4 REG_DWORD 0x1
2b12ddb4-7528-462f-b1aa-4b6c7f01d4ca REG_DWORD 0x1
33424494-0a20-4ce3-a770-9492a64b96ab REG_DWORD 0x1
627de01d-44d2-4cf8-8d37-050098ed94e4 REG_DWORD 0x1
657a379d-329f-4197-a0cf-715a92ea58b9 REG_DWORD 0x1
522fc714-cea3-4e22-a27e-2f20251f96e4 REG_DWORD 0x1
c19fe2f6-5b9d-4c73-92ed-5ca9a1bc4955 REG_DWORD 0x1
e24eb871-ea2b-4fa1-b62a-cd10c3143197 REG_DWORD 0x1
6b3af620-6d4b-48d9-9fe5-f69a65ed3fcc REG_DWORD 0x1
d0743521-3706-4f17-a674-c681618862e9 REG_DWORD 0x1
e138ff63-7614-44e4-b6e4-37fc3df1e482 REG_DWORD 0x1
a4fdbc91-29a0-4487-88df-f27a2bed45df REG_DWORD 0x1
16740a04-df6d-4be3-b27f-f7cdb287ebf2 REG_DWORD 0x1
9276751c-e328-4375-905c-e95a22efa87c REG_DWORD 0x1
77da3d85-c7a5-4a36-9f5a-dea8b5be8c5d REG_DWORD 0x1
d51b4dfe-792f-402d-a8fe-7e25fd3d4822 REG_DWORD 0x1
63d66f1b-d720-4eaf-b3aa-03f17de1f2dc REG_DWORD 0x1
666e73df-99fa-4ceb-8f87-c428cf173384 REG_DWORD 0x1
7e459084-4317-44bd-bbea-9c5363120f2b REG_DWORD 0x1
02fbf075-bc0a-40f5-871d-29e4b1a343fd REG_DWORD 0x1
0677dabd-e4c9-4b96-8f3f-45ffea76fc89 REG_DWORD 0x1
253441f7-2c99-4ed7-aa25-d9bb137f2932 REG_DWORD 0x1
d4f44faa-d091-463f-99cb-f1ec78df1a89 REG_DWORD 0x1
b22702df-de15-4638-991f-660029b84522 REG_DWORD 0x1
f92f48a5-bf71-4f83-b082-e351a9a5383a REG_DWORD 0x1
50430940-2797-41cc-9fac-12021873ab93 REG_DWORD 0x1
9d4353dd-0315-4670-a8aa-9502b0c78d89 REG_DWORD 0x1
fc44054f-93b6-4943-8c85-bf71f0a5377e REG_DWORD 0x1
28386473-98d3-4e7c-8471-7e7cad9f9235 REG_DWORD 0x1
99ff5ecd-97a1-453f-b097-398c2be4716b REG_DWORD 0x1
3f4a4246-30f4-4355-9df6-c3d5599e50c1 REG_DWORD 0x1
7db24014-7091-4ff1-904e-4995b4845cf5 REG_DWORD 0x1
6bd6770a-2470-4b88-8d20-05718eaee27f REG_DWORD 0x1
4ed9cae0-b1f4-42ab-aec2-e967f3e1d42a REG_DWORD 0x1
dbaa27aa-0a34-433f-b31a-c8f3fbc9ad2e REG_DWORD 0x1
8fde14d1-2fd6-4705-b2ab-b2aaf1aa7a05 REG_DWORD 0x1
a8147a84-b67e-4a31-9cd8-3d0e9e82e78f REG_DWORD 0x1
deed775e-a4f1-4cec-9195-368f7a3b0389 REG_DWORD 0x1
6bad3967-faba-449d-9161-ad014e2effec REG_DWORD 0x1
38e83d6e-03a3-45cf-8d9d-f7bac51ce9e2 REG_DWORD 0x1
d69f969c-a966-496c-9dbc-731a8b1dd64d REG_DWORD 0x1
f97b770a-4db7-4633-8f2f-ecf75fe36c3f REG_DWORD 0x1


HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\WindowsUpdate\Auto Update\Results


HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\WindowsUpdate\Auto Update\Results\Detect
LastSuccessTime REG_SZ 2018-03-20 20:08:55
LastError REG_DWORD 0x0


HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\WindowsUpdate\Auto Update\UAS
UpdateCount REG_DWORD 0x0


HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\WindowsUpdate\OSUpgrade
Refresh REG_DWORD 0x1
OSUpgradeRunOnceCount REG_DWORD 0x1


HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\WindowsUpdate\OSUpgrade\State
OSUpgradeState REG_DWORD 0x5
OSUpgradeStateTimeStamp REG_SZ 2016-12-08 16:53:40
OSUpgradePhase REG_DWORD 0x2


HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\WindowsUpdate\Reporting
BatchFlushAge REG_DWORD 0x1a6
SamplingValue2 REG_DWORD 0x233


HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\WindowsUpdate\Reporting\EventCache


HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\WindowsUpdate\Reporting\RebootWatch


HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\WindowsUpdate\Services


HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\WindowsUpdate\Services\7971f918-a847-4430-9279-4a52d1efe18d
AuthorizationCab REG_SZ authcab.cab


HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\WindowsUpdate\Services\Pending
ValidatedPreWsus3RegistrationRequests REG_DWORD 0x1


HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\WindowsUpdate\Setup
SelfUpdateStatus REG_DWORD 0x0
SelfupdateUnmanaged REG_DWORD 0x1
ServerId REG_SZ 9482f4b4-e343-43b6-b170-9a65bc822c77
SetupHandlerUpdateId REG_SZ 61ca813a-7585-442e-a66b-b0d15ce6bdc0
UpdateSessionId REG_DWORD 0xffffffff


HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\WindowsUpdate\Setup\Results


HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\WindowsUpdate\Setup\Results\SelfUpdate
LastError REG_DWORD 0x0
LastSuccessTime REG_SZ 2015-01-19 22:22:31
RebootFailCount REG_DWORD 0x0

 

[bruce1270]

Hi Berto

SFCFix Script

Warning: this fix is specific to the user in this thread. No one else should follow these instructions as it may cause more harm than good. If you are after assistance, please start a thread of your own.

1. Download SFCFix.exe (by niemiro) and save this to your Desktop.
2. Download the file below, SFCFix.zip, and save this to your Desktop. Ensure that this file is named SFCFix.zip - do not rename it.
3. Save any open documents and close all open windows.
4. On your Desktop, you should see two files: SFCFix.exe and SFCFix.zip.
5. Drag the file SFCFix.zip onto the file SFCFix.exe and release it.
6. SFCFix will now process the script.
7. Upon completion, a file should be created on your Desktop: SFCFix.txt.
8. Copy (Ctrl+C) and Paste (Ctrl+V) the contents of this file into your next post for me to analyse please - put [CODE][/CODE] tags around the log to break up the text.

 

[Berto]

SFCFix version 3.0.0.0 by niemiro.
Start time: 2018-03-22 16:38:18.919
Microsoft Windows 7 Service Pack 1 - amd64
Using .zip script file at C:\Users\BDC\Desktop\SFCFix.zip [1]








RegistryScript::
Successfully took ownership and permissions for registry key HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\WindowsUpdate\Auto Update.


Successfully deleted registry key HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\WindowsUpdate\Auto Update\RebootRequired.


Successfully restored ownership and permissions for registry key HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\WindowsUpdate\Auto Update.
RegistryScript:: directive completed successfully.








Successfully processed all directives.
SFCFix version 3.0.0.0 by niemiro has completed.
Currently storing 2 datablocks.
Finish time: 2018-03-22 16:38:18.997
Script hash: VDoop74kLuPQmfp0X7sYslHK878+TaPCXO3f2y08iq8=
----------------------EOF-----------------------

 

[bruce1270]

Hi Berto

Please reboot your system. Has the message asking to reboot now gone?

 

[Berto]

All good, it did some more updates and now is done, working correct, thank you

 

[bruce1270]

Excellent news. Glad we could be of assistance. Thank you.