[SOLVED] Windows 7 KB4516065 error 0x80070002

Scar_UY

Scar_UY

Well-known member
Joined
Oct 2, 2019
Posts
77
I have this error on several computers on my network, I have followed the instructions posted here and anywhere else, but I still cannot make it work, I'm hoping some of you can help me.
sfc /scannow showed no errors, System Update Readiness tool installed with no problem, SFCFix reported no errors, CBS folder here.

Thank you all in advance.
 
Hello and welcome!

Retrieve Components Hive
1. Navigate to C:\Windows\System32\Config and locate the COMPONENTS file.
2. Please copy this file to your desktop.
Note: If you receive an error that this file is in-use, simply reboot your computer and try again.
3. Right-click on this file on your desktop and select Send To...Compressed (zipped) folder. This will create a file named COMPONENTS.ZIP on your desktop.
4. The file will likely be too large to upload here so please upload to a file sharing service. Examples of services to upload to are Dropbox or OneDrive or SendSpace and then just provide the link in your reply.
 
softwaremaniac said:
Hello and welcome!

Retrieve Components Hive
1. Navigate to C:\Windows\System32\Config and locate the COMPONENTS file.
2. Please copy this file to your desktop.
Note: If you receive an error that this file is in-use, simply reboot your computer and try again.
3. Right-click on this file on your desktop and select Send To...Compressed (zipped) folder. This will create a file named COMPONENTS.ZIP on your desktop.
4. The file will likely be too large to upload here so please upload to a file sharing service. Examples of services to upload to are Dropbox or OneDrive or SendSpace and then just provide the link in your reply.
Click to expand...

Here it is.
 
Thanks.

Install Update with DISM

  1. Download this update and save to your desktop. The file name will be Windows6.1-KB4343900-x64.cab.zip.
  2. Right-click on this file and select Extract All... Click the Extract button. You can close the folder window that opens
  3. Click on the Start button and in the search box, type Command Prompt
  4. When you see Command Prompt on the list, right-click on it and select Run as administrator. Go ahead and allow if you receive the UAC prompt.
  5. Copy and paste the following command into the command prompt window and press enter.

    dism /online /add-package /packagepath:%userprofile%\desktop\Windows6.1-KB4343900-x64.cab
  6. You should receive the message:
    The operation completed successfully.
    Restart Windows to complete this operation. <---You may not get this line.
    Do you want to restart the computer now (Y/N)? <---You may not get this line.

Go ahead and do so if prompted. Let me know what errors if any come up. If you do get errors, please zip/attach your CBS.log

Note: If you get the message that no packages that require processing were found, use the following command instead:

dism /online /add-package /packagepath:%userprofile%\desktop\Windows6.1-KB4343900-x64.cab\Windows6.1-KB4343900-x64.cab

If successful, retry the update that failed and attach CBS.log if it fails again.
 
I'd like to know how you people do it, I have seen several posts where you simple go through those logs and simply point out which update is missing or broken, after applying KB4343900, KB4516065 just went through like a charm!

If you don't mind, I'd like to open another thread with a Server 2008 that's making me crazy, thank you very much, you have saved me from countless hours wasted troubleshooting and reinstalling in most cases.
 
I have some other computers with this exact same error, sfc /scannow showed no errors, System Update Readiness tool installed with no problem, SFCFix reported no errors, CBS folder here, COMPONENTS here.
If I should open a new thread please delete this and let me know.
 

Attachments

Thanks.

Install Update with DISM

  1. Download this update and save to your desktop. The file name will be Windows6.1-KB4467107-x64.cab.zip.
  2. Right-click on this file and select Extract All... Click the Extract button. You can close the folder window that opens
  3. Click on the Start button and in the search box, type Command Prompt
  4. When you see Command Prompt on the list, right-click on it and select Run as administrator. Go ahead and allow if you receive the UAC prompt.
  5. Copy and paste the following command into the command prompt window and press enter.

    dism /online /add-package /packagepath:%userprofile%\desktop\Windows6.1-KB4467107-x64.cab
  6. You should receive the message:
    The operation completed successfully.
    Restart Windows to complete this operation. <---You may not get this line.
    Do you want to restart the computer now (Y/N)? <---You may not get this line.

Go ahead and do so if prompted. Let me know what errors if any come up. If you do get errors, please zip/attach your CBS.log

Note: If you get the message that no packages that require processing were found, use the following command instead:

dism /online /add-package /packagepath:%userprofile%\desktop\Windows6.1-KB4467107-x64.cab\Windows6.1-KB4467107-x64.cab

If successful, retry the update that failed and attach CBS.log if it fails again.
 
That's amazing, thank you very much! I´m sorry buy I´ll keep posting logs, I still have at least 5 more with the same problem...
 
I have another couple of cases with this same error, if I should open another thread please delete this message and let me know.

sfc /scannow showed no errors, System Update Readiness tool installed with no problem, SFCFix reported no errors, CBS folder here, COMPONENTS here.
 

Attachments

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