[SOLVED] Windows 7 Fails to update, even with MBSA

JayceLim · Nov 1, 2016

My windows 7 SP1 fails to update even with MBSA. It keeps prompting for restart to install update but nothing happens.
I tried using MBSA and it reports a few update that was not installed. But when I run the updates individually, it says the update is installed.

Windows still prompts to restart to install update. Please help.

JayceLim · Nov 1, 2016

CBS.zip
Dropbox - CBS.zip

Attached the Scanfix.txt

BrianDrab · Nov 21, 2016

Sorry for the delay. Please let me know if you still need assistance. Thank you.

JayceLim · Nov 21, 2016

yes, the problem still persists. Please help if your time permits. Thanks a lot.

BrianDrab · Nov 21, 2016

Please start with the following.

1. Click your start button and type cmd in the search box.
2. Right-click on cmd that comes up in the search results and select Run as administrator. Answer Yes to the UAC prompt if it appears.
3. Copy/Paste the following into the command-prompt window and hit enter.
reg query HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\WindowsUpdate /s >1.txt && notepad 1.txt

4. Notepad will open showing the WU info. Can you copy and paste this into your next reply?

JayceLim · Nov 21, 2016

BrianDrab said:
Please start with the following.

1. Click your start button and type cmd in the search box.
2. Right-click on cmd that comes up in the search results and select Run as administrator. Answer Yes to the UAC prompt if it appears.
3. Copy/Paste the following into the command-prompt window and hit enter.
reg query HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\WindowsUpdate /s >1.txt && notepad 1.txt

4. Notepad will open showing the WU info. Can you copy and paste this into your next reply?

Thanks Brian for the quick response. Attached is the text file.

BrianDrab · Nov 21, 2016

Please do the following.

Step#1 - SFCFix Script
Warning: this fix is specific to the user in this thread. No one else should follow these instructions as it may cause more harm than good. If you are after assistance, please start a thread of your own.

Download SFCFix.exe (by niemiro) and save this to your Desktop. If you still have this on your desktop from downloading previously, you don't need to re-download.
Download the file below, SFCScript.txt, and save this to your Desktop.
Save any open documents and close all open windows.
On your Desktop, you should see two files: SFCFix.exe and SFCScript.txt.
Drag the file SFCScript.txt onto the file SFCFix.exe and release it.
SFCFix will now process the script.
Upon completion, a file should be created on your Desktop: SFCFix.txt.
Copy (Ctrl+C) and Paste (Ctrl+V) the contents of this file into your next post for me to analyse please

JayceLim · Nov 21, 2016

The content is as follows:

SFCFix version 3.0.0.0 by niemiro.
Start time: 2016-11-22 10:46:13.221
Microsoft Windows 7 Service Pack 1 - amd64
Using .txt script file at C:\Users\Nemesis\Desktop\SFCScript (1).txt [1]

RegistryScript::
Successfully took ownership and permissions for registry key HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\WindowsUpdate\Auto Update.

Successfully deleted registry key HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\WindowsUpdate\Auto Update\RebootRequired.

Successfully restored ownership and permissions for registry key HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\WindowsUpdate\Auto Update.
RegistryScript:: directive completed successfully.

Successfully processed all directives.
SFCFix version 3.0.0.0 by niemiro has completed.
Currently storing 2 datablocks.
Finish time: 2016-11-22 10:46:13.261
Script hash: F6oigF77rj76WaWMHuloLGZX4wZ1ALVhcqbKdU4FD0c=
----------------------EOF-----------------------

BrianDrab · Nov 21, 2016

It doesn't look like you did it properly. You need to drag the SFCScript.txt over SFCFix.exe as follows.

JayceLim · Nov 21, 2016

Sorry. Here's the correct text.

SFCFix version 3.0.0.0 by niemiro.
Start time: 2016-11-22 10:43:14.424
Microsoft Windows 7 Service Pack 1 - amd64
Using .txt script file at C:\Users\Nemesis\Downloads\SFCScript (1).txt [0]

RegistryScript::
Successfully took ownership and permissions for registry key HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\WindowsUpdate\Auto Update\RebootRequired.

WARNING: Failed to create backup for registry key HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\WindowsUpdate\Auto Update\RebootRequired.

Successfully deleted registry key HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\WindowsUpdate\Auto Update\RebootRequired.

Failed to open registry key HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\WindowsUpdate\Auto Update\RebootRequired with error code ERROR_FILE_NOT_FOUND.
RegistryScript:: directive failed to complete successfully.

Failed to process all directives successfully.
SFCFix version 3.0.0.0 by niemiro has completed.
Currently storing 1 datablocks.
Finish time: 2016-11-22 10:43:14.565
Script hash: F6oigF77rj76WaWMHuloLGZX4wZ1ALVhcqbKdU4FD0c=
----------------------EOF-----------------------

BrianDrab · Nov 21, 2016

Excellent. Reboot and let me know if Windows Updates works.

JayceLim · Nov 21, 2016

Thanks a lot Brian, it works!

BrianDrab · Nov 22, 2016

No problem. Take care.

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[SOLVED] Windows 7 Fails to update, even with MBSA

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