[SOLVED] Windows 7 Enterprise x64 update failure KB4539601- Error details: Code 80071A90

Great, the log is clean.

Restart the computer.
Open an elevated command prompt.
Copy and paste the following commands into it, press enter after each.

Code: 
sfc /scannow
Wait for this to finish before you continue

Code: 
copy %windir%\Logs\CBS\cbs.log "%userprofile%\Desktop\cbs.txt"
This will create a file, cbs.txt on your Desktop. Zip this file and attach the zipped cbs.txt to your next post.
 
Install Update with DISM
  1. Download the update MSU here: https://catalog.s.download.windowsu..._4dc78a6eeb14e2eac1ede7381f4a93658c8e2cdc.msu
  2. Copy the MSU file to a convenient location (such as C:\temp).
  3. Click on the Start button and in the search box, type Command Prompt
  4. When you see Command Prompt on the list, right-click on it and select Run as administrator
  5. When command prompt opens, copy and paste the following commands into it, press enter after each

    cd C:\temp
    replace C:\temp with your path if different

    expand windows6.1-kb4534310-x64_4dc78a6eeb14e2eac1ede7381f4a93658c8e2cdc.msu -f:* C:\temp

    DISM.exe /Online /Add-Package /PackagePath:C:\temp\windows6.1-kb4534310-x64.cab

  6. You should receive the message:
    The operation completed successfully.
    Make sure to allow the computer to restart if prompted.
  7. If you receive any other message:
    Post a screenshot of the Commandprompt window.
    Zip and attach the file C:\Windows\Logs\CBS\CBS.log
 
PeterJ said:
Install Update with DISM
  1. Download the update MSU here: https://catalog.s.download.windowsu..._4dc78a6eeb14e2eac1ede7381f4a93658c8e2cdc.msu
  2. Copy the MSU file to a convenient location (such as C:\temp).
  3. Click on the Start button and in the search box, type Command Prompt
  4. When you see Command Prompt on the list, right-click on it and select Run as administrator
  5. When command prompt opens, copy and paste the following commands into it, press enter after each

    cd C:\temp
    replace C:\temp with your path if different

    expand windows6.1-kb4534310-x64_4dc78a6eeb14e2eac1ede7381f4a93658c8e2cdc.msu -f:* C:\temp

    DISM.exe /Online /Add-Package /PackagePath:C:\temp\windows6.1-kb4534310-x64.cab
  6. You should receive the message:
    The operation completed successfully.
    Make sure to allow the computer to restart if prompted.
  7. If you receive any other message:
    Post a screenshot of the Commandprompt window.
    Zip and attach the file C:\Windows\Logs\CBS\CBS.log
Click to expand...
 

Attachments

  • ScreenShot_20231120061851.jpeg
    ScreenShot_20231120061851.jpeg
    66.2 KB · Views: 2
Sorry, I made an mistake in my previous message due to the fact you have Windows on drive D: instead of the normal drive C:
I corrected that in the instructions below. Please perform and report the result:

Install Update with DISM
  1. Download the update MSU here: https://catalog.s.download.windowsu..._4dc78a6eeb14e2eac1ede7381f4a93658c8e2cdc.msu
  2. Copy the MSU file to a convenient location (such as D:\temp).
  3. Click on the Start button and in the search box, type Command Prompt
  4. When you see Command Prompt on the list, right-click on it and select Run as administrator
  5. When command prompt opens, copy and paste the following commands into it, press enter after each

    [b]cd D:\temp[/B]
    replace D:\temp with your path if different

    [B]expand windows6.1-kb4534310-x64_4dc78a6eeb14e2eac1ede7381f4a93658c8e2cdc.msu -f:* D:\temp[/b]

    [b]DISM.exe /Online /Add-Package /PackagePath:D:\temp\windows6.1-kb4534310-x64.cab[/B]
  6. You should receive the message:
    The operation completed successfully.
    Make sure to allow the computer to restart if prompted.
  7. If you receive any other message:
    Post a screenshot of the Commandprompt window.
    Zip and attach the file D:\Windows\Logs\CBS\CBS.log
 
Please read the instructions carefully. There is something wrong at step 5 with the command expand. You probably made a typo. It i not visible in the screenshot.
Please redo step 1 till 5 but do not perform the dism command yet. Provide a screenshot of the commandprompt window first.
 
PeterJ said:
Please read the instructions carefully. There is something wrong at step 5 with the command expand. You probably made a typo. It i not visible in the screenshot.
Please redo step 1 till 5 but do not perform the dism command yet. Provide a screenshot of the commandprompt window first.
Click to expand...
1700521956853.png
 
Here's the CBS text. As you can see here there another error called Failed to internally open package. [HRESULT = 0x800f0805 - CBS_E_INVALID_PACKAGE]
 

Attachments

Did the dism command completed successful ?
If not attach the file D:\Windows\Logs\CBS\CbsPersist_20231120131500.cab to your next reply.
 
Error when opening the attachment. Please attach it again.
 
The log file is clean.
Restart the computer.
Check Windows Update again and report the result.
If it fails, copy the file C:\Windows\Logs\CBS\cbs.log to your desktop.
Zip the copied file and attach the zipped cbs.log to your next reply.
 
PeterJ said:
The log file is clean.
Restart the computer.
Check Windows Update again and report the result.
If it fails, copy the file C:\Windows\Logs\CBS\cbs.log to your desktop.
Zip the copied file and attach the zipped cbs.log to your next reply.
Click to expand...
 
Did Windows Update report an error ?
Are important updates available ?
 
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