[SOLVED] Windows 7 Enterprise x64 update failure KB4539601- Error details: Code 80071A90

PeterJ · Nov 19, 2023

Great, the log is clean.

Restart the computer.
Open an elevated command prompt.
Copy and paste the following commands into it, press enter after each.

Code:

sfc /scannow

Wait for this to finish before you continue

Code:

copy %windir%\Logs\CBS\cbs.log "%userprofile%\Desktop\cbs.txt"

This will create a file, cbs.txt on your Desktop. Zip this file and attach the zipped cbs.txt to your next post.

Thanhphamap · Nov 19, 2023

Here the CBS files.

PeterJ · Nov 19, 2023

Install Update with DISM

Download the update MSU here: https://catalog.s.download.windowsu..._4dc78a6eeb14e2eac1ede7381f4a93658c8e2cdc.msu
Copy the MSU file to a convenient location (such as C:\temp).
Click on the Start button and in the search box, type Command Prompt
When you see Command Prompt on the list, right-click on it and select Run as administrator
When command prompt opens, copy and paste the following commands into it, press enter after each

cd C:\temp
replace C:\temp with your path if different

expand windows6.1-kb4534310-x64_4dc78a6eeb14e2eac1ede7381f4a93658c8e2cdc.msu -f:* C:\temp

DISM.exe /Online /Add-Package /PackagePath:C:\temp\windows6.1-kb4534310-x64.cab
You should receive the message:
The operation completed successfully.
Make sure to allow the computer to restart if prompted.
If you receive any other message:
Post a screenshot of the Commandprompt window.
Zip and attach the file C:\Windows\Logs\CBS\CBS.log

Thanhphamap · Nov 19, 2023

Can I download it from the standalone update?

Thanhphamap · Nov 19, 2023

PeterJ said:
Install Update with DISM

Download the update MSU here: https://catalog.s.download.windowsu..._4dc78a6eeb14e2eac1ede7381f4a93658c8e2cdc.msu

Copy the MSU file to a convenient location (such as C:\temp).

Click on the Start button and in the search box, type Command Prompt

When you see Command Prompt on the list, right-click on it and select Run as administrator

When command prompt opens, copy and paste the following commands into it, press enter after each

cd C:\temp
replace C:\temp with your path if different

expand windows6.1-kb4534310-x64_4dc78a6eeb14e2eac1ede7381f4a93658c8e2cdc.msu -f:* C:\temp

DISM.exe /Online /Add-Package /PackagePath:C:\temp\windows6.1-kb4534310-x64.cab

You should receive the message:
The operation completed successfully.
Make sure to allow the computer to restart if prompted.

If you receive any other message:
Post a screenshot of the Commandprompt window.
Zip and attach the file C:\Windows\Logs\CBS\CBS.log

PeterJ · Nov 19, 2023

Sorry, I made an mistake in my previous message due to the fact you have Windows on drive D: instead of the normal drive C:
I corrected that in the instructions below. Please perform and report the result:

Install Update with DISM

Download the update MSU here: https://catalog.s.download.windowsu..._4dc78a6eeb14e2eac1ede7381f4a93658c8e2cdc.msu
Copy the MSU file to a convenient location (such as D:\temp).
Click on the Start button and in the search box, type Command Prompt
When you see Command Prompt on the list, right-click on it and select Run as administrator
When command prompt opens, copy and paste the following commands into it, press enter after each

cd D:\temp
replace D:\temp with your path if different

expand windows6.1-kb4534310-x64_4dc78a6eeb14e2eac1ede7381f4a93658c8e2cdc.msu -f:* D:\temp

DISM.exe /Online /Add-Package /PackagePath:D:\temp\windows6.1-kb4534310-x64.cab
You should receive the message:
The operation completed successfully.
Make sure to allow the computer to restart if prompted.
If you receive any other message:
Post a screenshot of the Commandprompt window.
Zip and attach the file D:\Windows\Logs\CBS\CBS.log

Thanhphamap · Nov 19, 2023

Thanhphamap · Nov 20, 2023

Thanhphamap said:
View attachment 93850

Nevermind I mannaged to install it. But It still didn't worked

PeterJ · Nov 20, 2023

Please read the instructions carefully. There is something wrong at step 5 with the command expand. You probably made a typo. It i not visible in the screenshot.
Please redo step 1 till 5 but do not perform the dism command yet. Provide a screenshot of the commandprompt window first.

Thanhphamap · Nov 20, 2023

PeterJ said:
Please read the instructions carefully. There is something wrong at step 5 with the command expand. You probably made a typo. It i not visible in the screenshot.
Please redo step 1 till 5 but do not perform the dism command yet. Provide a screenshot of the commandprompt window first.

Thanhphamap · Nov 20, 2023

Here's the CBS text. As you can see here there another error called Failed to internally open package. [HRESULT = 0x800f0805 - CBS_E_INVALID_PACKAGE]

PeterJ · Nov 21, 2023

Did the dism command completed successful ?
If not attach the file D:\Windows\Logs\CBS\CbsPersist_20231120131500.cab to your next reply.

Thanhphamap · Nov 21, 2023

PeterJ · Nov 22, 2023

Error when opening the attachment. Please attach it again.

Thanhphamap · Nov 22, 2023

PeterJ · Nov 23, 2023

The log file is clean.
Restart the computer.
Check Windows Update again and report the result.
If it fails, copy the file C:\Windows\Logs\CBS\cbs.log to your desktop.
Zip the copied file and attach the zipped cbs.log to your next reply.

Thanhphamap · Nov 23, 2023

PeterJ said:
The log file is clean.
Restart the computer.
Check Windows Update again and report the result.
If it fails, copy the file C:\Windows\Logs\CBS\cbs.log to your desktop.
Zip the copied file and attach the zipped cbs.log to your next reply.

Thanhphamap · Nov 23, 2023

Can't attach it. The cbs log is too big

Thanhphamap · Nov 23, 2023

Nevermind I manged to upload it. Here you go

PeterJ · Nov 24, 2023

Did Windows Update report an error ?
Are important updates available ?

[SOLVED] Windows 7 Enterprise x64 update failure KB4539601- Error details: Code 80071A90

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