Windows 7 cannot upgrate to Windows 10 or download/install updates

jarekz · Mar 26, 2021

Hello,
I have problem with my win7 laptop. I can't upgrade it to windows 10 or install any updates.
Here is link to needed files cbs – Google Drive

PeterJ · Mar 26, 2021

Hello and welcome,

Follow the instructions below please.

WARNING! The following fix is specific to the user's system in this thread only. No one else should follow these instructions, as it could damage your system.

Download the attachment SFCFix.zip and save it on your desktop.
Save any work you have open, and close all programs.
Drag the SFCFix.zip file over the SFCFix.exe executable and release it.
SFCFix will launch, let it complete.
Once done, a file will appear on your desktop, called SFCFix.txt.
Open the file, then copy and paste its content in your next reply.

jarekz · Mar 26, 2021

Code:

SFCFix version 3.0.2.1 by niemiro.
Start time: 2021-03-26 16:44:36.541
Microsoft Windows 7 Service Pack 1 - amd64
Using .zip script file at C:\Users\Admin\Desktop\SFCFix.zip [0]




PowerCopy::
Successfully took permissions for file or folder C:\Windows\winsxs\Manifests\amd64_6dabe60dabe6054bf4fd53e859d8daa9_b03f5f7f11d50a3a_6.1.7601.24113_none_07cb02562bfa442c.manifest
Successfully took permissions for file or folder C:\Windows\winsxs\Manifests\amd64_cc340b9acc28194d1214f83d4901af77_b03f5f7f11d50a3a_6.1.7601.24113_none_4b678dc427c86f2c.manifest
Successfully took permissions for file or folder C:\Windows\winsxs\Manifests\amd64_wcf-m_svc_mon_sup_dll_31bf3856ad364e35_6.1.7601.23989_none_0446d1a77b9001e9.manifest

Successfully copied file C:\Users\Admin\AppData\Local\niemiro\Archive\amd64_6dabe60dabe6054bf4fd53e859d8daa9_b03f5f7f11d50a3a_6.1.7601.24113_none_07cb02562bfa442c.manifest to C:\Windows\winsxs\Manifests\amd64_6dabe60dabe6054bf4fd53e859d8daa9_b03f5f7f11d50a3a_6.1.7601.24113_none_07cb02562bfa442c.manifest.
Successfully copied file C:\Users\Admin\AppData\Local\niemiro\Archive\amd64_cc340b9acc28194d1214f83d4901af77_b03f5f7f11d50a3a_6.1.7601.24113_none_4b678dc427c86f2c.manifest to C:\Windows\winsxs\Manifests\amd64_cc340b9acc28194d1214f83d4901af77_b03f5f7f11d50a3a_6.1.7601.24113_none_4b678dc427c86f2c.manifest.
Successfully copied file C:\Users\Admin\AppData\Local\niemiro\Archive\amd64_wcf-m_svc_mon_sup_dll_31bf3856ad364e35_6.1.7601.23989_none_0446d1a77b9001e9.manifest to C:\Windows\winsxs\Manifests\amd64_wcf-m_svc_mon_sup_dll_31bf3856ad364e35_6.1.7601.23989_none_0446d1a77b9001e9.manifest.

Successfully restored ownership for C:\Windows\winsxs\Manifests\amd64_6dabe60dabe6054bf4fd53e859d8daa9_b03f5f7f11d50a3a_6.1.7601.24113_none_07cb02562bfa442c.manifest
Successfully restored permissions on C:\Windows\winsxs\Manifests\amd64_6dabe60dabe6054bf4fd53e859d8daa9_b03f5f7f11d50a3a_6.1.7601.24113_none_07cb02562bfa442c.manifest
Successfully restored ownership for C:\Windows\winsxs\Manifests\amd64_cc340b9acc28194d1214f83d4901af77_b03f5f7f11d50a3a_6.1.7601.24113_none_4b678dc427c86f2c.manifest
Successfully restored permissions on C:\Windows\winsxs\Manifests\amd64_cc340b9acc28194d1214f83d4901af77_b03f5f7f11d50a3a_6.1.7601.24113_none_4b678dc427c86f2c.manifest
Successfully restored ownership for C:\Windows\winsxs\Manifests\amd64_wcf-m_svc_mon_sup_dll_31bf3856ad364e35_6.1.7601.23989_none_0446d1a77b9001e9.manifest
Successfully restored permissions on C:\Windows\winsxs\Manifests\amd64_wcf-m_svc_mon_sup_dll_31bf3856ad364e35_6.1.7601.23989_none_0446d1a77b9001e9.manifest
PowerCopy:: directive completed successfully.




Successfully processed all directives.
SFCFix version 3.0.2.1 by niemiro has completed.
Currently storing 3 datablocks.
Finish time: 2021-03-26 16:44:37.399
Script hash: GAxLYXHl2u2L0ecu0k0rkOjZfz6bUVDoMw4cTqr9ogM=
----------------------EOF-----------------------

PeterJ · Mar 26, 2021

Well done.

Retrieve Software Hive
1. Navigate to C:\Windows\System32\Config and locate the SOFTWARE file.
2. Please copy this file to your desktop.
Note: If you receive an error that this file is in-use, try Option#2 below.
3. Right-click on this file on your desktop and select Send To...Compressed (zipped) folder. This will create a file named SOFTWARE.ZIP on your desktop.
4. Upload the zip file (SOFTWARE.zip) to your favourite file sharing website (it will be too big to upload here). Examples of services to upload to are FileDropper or One Drive or WeTransfer.
5. Note: Send the downloadlink in a private message as the SOFTWARE hive contains sensitive information!

Option#2 (only if you are unable to follow the previous instructions)

Please download the Freeware RegBak from here: Acelogix Software - Download products
You will find it at the bottom of the page that the link brings you to.
Go ahead and install this program and accept all the defaults. After the last install screen the program should open.
Click the New Backup button. Accept the defaults and simply click Start.
When it says Finished successfully, click the Close button.
This will bring you back to the main screen of the program. You will see one entry in this list with the date that you did it. Right-click on this line-item and select Explore Backup...
This will bring you into the folder where the backup was made. You should see a Users folder and a Windows folder along with a couple other files. Double-click on the Windows folder to open it. Then open the System32 folder and then config folder. You should see around 6 files in here, one of which is named SOFTWARE.
Copy the SOFTWARE file to your Desktop. If the SOFTWARE file does not exist, please fetch it instead from C:\Windows\System32\config\SOFTWARE.
Now right-click on the SOFTWARE file that is on your desktop and select Send to > Compressed (zipped) folder.
Then please upload the zip file (SOFTWARE.zip) to your favourite file sharing website (it will be too big to upload here). Examples of services to upload to are FileDropper or One Drive or WeTransfer.
Note: Send the downloadlink in a private message as the SOFTWARE hive contains sensitive information!
You can close any open windows you have as well as the RegBak program now.

jarekz · Mar 29, 2021

I cannot write PM beacouse i don't have 5 posts to write PM.
This is my software hive <link removed>software.zip

PeterJ · Mar 29, 2021

Step 1:
Warning: This script was written specifically for this user, for use on that particular machine. Do not run this script on another machine.

Download the attachment and extract it.
Open the extracted folder, double-click the file fix.reg.
When prompted allow it to change the registry settings.

Step 2:
Follow the instructions below to run a scan with the System Update Readiness Tool (SURT) and provide a log.

Download SURT for your system. (Windows 7 SP1 x64)
Once downloaded, execute the installer, and go through the installation (this process can take around 15-20 minutes).
On completion, a log will be created in C:\Windows\Logs\CBS\CheckSUR.log.
Attach this log to your next reply.

Alternatively, if these instructions are unclear for you, you can follow the tutorial below.
System Update Readiness Tool (SURT)

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Windows 7 cannot upgrate to Windows 10 or download/install updates

jarekz

Active member

PeterJ

Moderator, Windows Update Expert, Security Analyst

Attachments

jarekz

Active member

PeterJ

Moderator, Windows Update Expert, Security Analyst

jarekz

Active member

PeterJ

Moderator, Windows Update Expert, Security Analyst

Attachments