[SOLVED] Windows 7 cannot play Sounds - Corrupt Files

[LeUga]

Please help my windows 7 64bit suddenly cannot play any sounds, i ran SFCFix and found many corrupted files, and also tried to ran SFC and DISM but failing.

 

[PeterJ]

Hello and welcome,

Attach the file C:\Windows\Logs\CBS\CheckSUR.log to your next reply.

 

[LeUga]

Hi thankyou for replying, here is the CheckSUR

 

[PeterJ]

WARNING! The following fix is specific to the user's system in this thread only. No one else should follow these instructions, as it could damage your system.

• Download the file SFCFix.zip and save it on your desktop.
• Save any work you have open, and close all programs.
• Drag the SFCFix.zip file over the SFCFix.exe executable and release it.
  
  
• SFCFix will launch, let it complete.
• Once done, a file will appear on your desktop, called SFCFix.txt.
• Attach that file to your next reply.

 

[LeUga]

Hi Peter thank you,
after i did your instruction i restarted the system, boot it up again but the problem still there.

Spoiler: cant play test sounds

its weird, so i tried to run SFCFix again and still cant play sounds, i have no clue what happened, (logs attached).
please help and thank you again.

 

[PeterJ]

Sorry, the previous fix wasn't correct. It copied the files to the wrong folder.

WARNING! The following fix is specific to the user's system in this thread only. No one else should follow these instructions, as it could damage your system.

• Download the file SFCFix.zip and save it on your desktop.
• Save any work you have open, and close all programs.
• Drag the SFCFix.zip file over the
  
  SFCFix.exe executable and release it.
  
  
• SFCFix will launch, let it complete.
• Once done, a file will appear on your desktop, called SFCFix.txt.
• Attach that file to your next reply.

 

[LeUga]

Hi Peter, all works good now. Thank you so much, im really appreciate it.

 

[PeterJ]

Great.

Lets cleanup a folder which was created by mistake.
Open the Windows Explorer and see if there is a subfolder winsxs in the folder C:\Windows\winsxs\
If so, try the delete the bolded folder C:\Windows\winsxs\winsxs only. Do NOT delete the folder C:\Windows\winsxs
Please report the result.

 

[LeUga]

Ok Peter, all good now. Thank you and God Bless

 

[PeterJ]

Great. I will mark this thread solved.

Take care.