[SOLVED] Windows 7 Cannot Install SP1

EggCustardLover · Sep 14, 2013

Hi all, having some troubles installing Service Pack 1. Always failing with the error codes "WindowsUpdate_800B0100" & "WindowsUpdate_dt000"

Done most things to try fix it, manually installing, running various Fix IT's, deleting cache folders, SFC checks. No luck! Please find attached my CBS folder with SUR scan hopefully one of you clever guys can offer some help!

Cheers

tom982 · Sep 15, 2013

Hello EggCustartLover,

Firstly, I just wanted to say what an excellent username you have! Egg custards are without doubt my favourite food of all time

Your CheckSUR log reveals the problem:

Code:

=================================
Checking System Update Readiness.
Binary Version 6.1.7601.21645
Package Version 20.0
2013-09-15 00:11

Checking Windows Servicing Packages

Checking Package Manifests and Catalogs
(f)	CBS Catalog Corrupt	0x800B0100	servicing\Packages\WUClient-SelfUpdate-Aux-TopLevel~31bf3856ad364e35~amd64~~7.6.7600.256.cat		

Checking Package Watchlist

Checking Component Watchlist

Checking Packages

Checking Component Store
(f)	CSI Manifest All Zeros	0x00000000	winsxs\Manifests\amd64_microsoft-windows-w..owsupdateclient-aux_31bf3856ad364e35_7.6.7600.256_none_bc064e3e65514b79.manifest	amd64_microsoft-windows-w..owsupdateclient-aux_31bf3856ad364e35_7.6.7600.256_none_bc064e3e65514b79	

Summary:
Seconds executed: 744
 Found 2 errors
  CSI Manifest All Zeros Total count: 1
  CBS Catalog Corrupt Total count: 1

Unavailable repair files:
	winsxs\manifests\amd64_microsoft-windows-w..owsupdateclient-aux_31bf3856ad364e35_7.6.7600.256_none_bc064e3e65514b79.manifest
	servicing\packages\WUClient-SelfUpdate-Aux-TopLevel~31bf3856ad364e35~amd64~~7.6.7600.256.mum
	servicing\packages\WUClient-SelfUpdate-Aux-TopLevel~31bf3856ad364e35~amd64~~7.6.7600.256.cat

Windows Update Package Replacement

Warning: this fix is specific to the user in this thread. No one else should follow these instructions as it may cause more harm than good. If you are after assistance, please start a thread of your own.

Please download the attached file, WUA_64.zip and save this to your Desktop.
Right-click on the file and select Extract All...
Tick the box labelled Show extracted files when complete then click Extract
A window will open showing two folders, Manifests and Packages
Open the Manifests folder and copy the files into the following folder (if there are any files)

C:\Windows\Temp\CheckSur\Winsxs\Manifests
Open the Packages folder and copy the files into the following folder (if there are any files)

C:\Windows\Temp\CheckSur\Servicing\Packages
Run the System Update Readiness Tool (SURT) again
When the SURT finishes installing, copy (Ctrl + C) and paste (Ctrl + V) the contents of the SURT log into your next post please:

C:\Windows\Logs\CBS\CheckSUR.persist.log

https://dl.dropboxusercontent.com/u/16537616/Fixes/SURT/~Generic/WUA_64.zip

Tom

EggCustardLover · Sep 15, 2013

Indeed Egg Custards truly are an ambrosia gifted from above. The pastry firm yet with a good crumble filled with a thick custard with just the right amount of wobble and a slight tease of freshly grated nutmeg. Delightful.

Thank you for the help Tom, I think it did the trick. Here is the log file of the latest scan after inserting the fix...

Code:

=================================Checking System Update Readiness.
Binary Version 6.1.7601.21645
Package Version 20.0
2013-09-15 14:46


Checking Windows Servicing Packages


Checking Package Manifests and Catalogs
(f)	CBS Catalog Corrupt	0x800B0100	servicing\Packages\WUClient-SelfUpdate-Aux-TopLevel~31bf3856ad364e35~amd64~~7.6.7600.256.cat		
(fix)	CBS Catalog Corrupt	CBS File Replaced	WUClient-SelfUpdate-Aux-TopLevel~31bf3856ad364e35~amd64~~7.6.7600.256.cat from Cabinet: C:\Windows\CheckSur\v1.0\windows6.1-7601-x64-clientcab1.cab.
(fix)	CBS Paired File	CBS File also Replaced	WUClient-SelfUpdate-Aux-TopLevel~31bf3856ad364e35~amd64~~7.6.7600.256.mum from Cabinet: C:\Windows\CheckSur\v1.0\windows6.1-7601-x64-clientcab1.cab.


Checking Package Watchlist


Checking Component Watchlist


Checking Packages


Checking Component Store
(f)	CSI Manifest All Zeros	0x00000000	winsxs\Manifests\amd64_microsoft-windows-w..owsupdateclient-aux_31bf3856ad364e35_7.6.7600.256_none_bc064e3e65514b79.manifest	amd64_microsoft-windows-w..owsupdateclient-aux_31bf3856ad364e35_7.6.7600.256_none_bc064e3e65514b79	
(fix)	CSI Manifest All Zeros	CSI File Replaced	File: amd64_microsoft-windows-w..owsupdateclient-aux_31bf3856ad364e35_7.6.7600.256_none_bc064e3e65514b79.manifest From: C:\Windows\CheckSur\v1.0\windows6.1-7601-x64-clientcab1.cab


Summary:
Seconds executed: 1239
 Found 2 errors
 Fixed 2 errors
  CSI Manifest All Zeros Total count: 1
  Fixed: CSI Manifest All Zeros.  Total count: 1
  CBS Catalog Corrupt Total count: 1
  Fixed: CBS Catalog Corrupt.  Total count: 1
  Fixed: CBS Paired File.  Total count: 1

Tekno Venus · Sep 15, 2013

Hi,

Is Windows Update working now? Please try updating Windows now and see if it works.

Regards,
Stephen

EggCustardLover · Sep 15, 2013

All is well
SP1 successfully installed
May the goddess bless upon you many egg custards

tom982 · Sep 15, 2013

lol, glad to hear it!

Tom

sameerk1980 · Apr 5, 2014

Hi Tom,

Glad to know that eggcustardlover made it. Im still stuck here.

Im running a 32bit win7 home premium. Shall I go ahead and do what you said with this file on my system? Just curious to know if it would work on a 32bit system.

Thanks in advance.

tom982 said:
Hello EggCustartLover,

Firstly, I just wanted to say what an excellent username you have! Egg custards are without doubt my favourite food of all time

Your CheckSUR log reveals the problem:

Code:

================================= Checking System Update Readiness. Binary Version 6.1.7601.21645 Package Version 20.0 2013-09-15 00:11 Checking Windows Servicing Packages Checking Package Manifests and Catalogs (f) CBS Catalog Corrupt 0x800B0100 servicing\Packages\WUClient-SelfUpdate-Aux-TopLevel~31bf3856ad364e35~amd64~~7.6.7600.256.cat Checking Package Watchlist Checking Component Watchlist Checking Packages Checking Component Store (f) CSI Manifest All Zeros 0x00000000 winsxs\Manifests\amd64_microsoft-windows-w..owsupdateclient-aux_31bf3856ad364e35_7.6.7600.256_none_bc064e3e65514b79.manifest amd64_microsoft-windows-w..owsupdateclient-aux_31bf3856ad364e35_7.6.7600.256_none_bc064e3e65514b79 Summary: Seconds executed: 744 Found 2 errors CSI Manifest All Zeros Total count: 1 CBS Catalog Corrupt Total count: 1 Unavailable repair files: winsxs\manifests\amd64_microsoft-windows-w..owsupdateclient-aux_31bf3856ad364e35_7.6.7600.256_none_bc064e3e65514b79.manifest servicing\packages\WUClient-SelfUpdate-Aux-TopLevel~31bf3856ad364e35~amd64~~7.6.7600.256.mum servicing\packages\WUClient-SelfUpdate-Aux-TopLevel~31bf3856ad364e35~amd64~~7.6.7600.256.cat

Windows Update Package Replacement

Warning: this fix is specific to the user in this thread. No one else should follow these instructions as it may cause more harm than good. If you are after assistance, please start a thread of your own.

Please download the attached file, WUA_64.zip and save this to your Desktop.

Right-click on the file and select Extract All...

Tick the box labelled Show extracted files when complete then click Extract

A window will open showing two folders, Manifests and Packages

Open the Manifests folder and copy the files into the following folder (if there are any files)

C:\Windows\Temp\CheckSur\Winsxs\Manifests

Open the Packages folder and copy the files into the following folder (if there are any files)

C:\Windows\Temp\CheckSur\Servicing\Packages

Run the System Update Readiness Tool (SURT) again

When the SURT finishes installing, copy (Ctrl + C) and paste (Ctrl + V) the contents of the SURT log into your next post please:

C:\Windows\Logs\CBS\CheckSUR.persist.log

https://dl.dropboxusercontent.com/u/16537616/Fixes/SURT/~Generic/WUA_64.zip

Tom

tom982 · Apr 6, 2014

Hello sameerk1980, welcome to Sysnative!

I'm glad you asked, because it would've caused a lot of problems had you run a fix created for x64 installations on an x86 computer. Here is the link to the x86 fix:

https://dl.dropboxusercontent.com/u/16537616/Fixes/SURT/~Generic/WUA_86.zip

Follow the same instructions above to replace the files.

Tom

Dolemight · Jun 22, 2014

Hey Tom,

New to the forum here but just wanted to say Thank You! Your post solved my problem as well. Cheers Mate!!!!!!

Dole

tom982 · Jun 23, 2014

No problem, happy to help. Thanks for taking the time to sign up to say thanks!

Tom

Kamal · Jul 5, 2014

i have the same problem with installing SP1 i have Windows 7 Intégrale 32Bit; Please any help; can i follow the instruction above???

tom982 · Jul 6, 2014

Potentially, but we have no idea without seeing your logs. Can you zip up this folder and attach it to your next post please?

C:\Windows\Logs\CBS\

Tom

[SOLVED] Windows 7 Cannot Install SP1

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