[SOLVED] Windows 7 cannot install SP1 (again !! please help - CheckSUR log attached)

rob2k68 · Sep 16, 2013

Hi, Sorry to trouble you but after reading of numerous success stories I thought I would try myself as a last resort to a clean install which would be very time consuming for me.

I have ran the system readiness tool which has created the following log :-

=================================
Checking System Update Readiness.
Binary Version 6.1.7601.21645
Package Version 20.0
2013-09-16 23:24

Checking Windows Servicing Packages

Checking Package Manifests and Catalogs
(f) CBS Catalog Missing 0x00000002 servicing\Packages\Package_1_for_KB2797052~31bf3856ad364e35~amd64~~9.4.1.0.cat

Checking Package Watchlist

Checking Component Watchlist

Checking Packages

Checking Component Store
(f) CSI Payload File Missing 0x00000000 FXSCOVER.exe amd64_microsoft-windows-f..client-applications_31bf3856ad364e35_6.1.7600.16759_none_d513169241fb71ad
(f) CSI Manifest Zero Length 0x00000000 winsxs\Manifests\x86_policy.8.0.microsoft.vc80.mfc_1fc8b3b9a1e18e3b_8.0.50727.42_none_54c11df268b7c6d9.manifest x86_policy.8.0.microsoft.vc80.mfc_1fc8b3b9a1e18e3b_8.0.50727.42_none_54c11df268b7c6d9
(f) CSI Payload File Missing 0x00000000 ksecpkg.sys amd64_microsoft-windows-lsa_31bf3856ad364e35_6.1.7600.16484_none_023e7e05767d22ad
(f) CSI Payload File Missing 0x00000000 FXSCOVER.exe amd64_microsoft-windows-f..client-applications_31bf3856ad364e35_6.1.7601.17559_none_d6f973983f21dd99

Summary:
Seconds executed: 220
Found 5 errors
CSI Manifest Zero Length Total count: 1
CSI Payload File Missing Total count: 3
CBS Catalog Missing Total count: 1

Unavailable repair files:
winsxs\manifests\x86_policy.8.0.microsoft.vc80.mfc_1fc8b3b9a1e18e3b_8.0.50727.42_none_54c11df268b7c6d9.manifest
servicing\packages\Package_1_for_KB2797052~31bf3856ad364e35~amd64~~9.4.1.0.mum
servicing\packages\Package_1_for_KB2797052~31bf3856ad364e35~amd64~~9.4.1.0.cat

Customer Experience report successfully uploaded. Thank you for participating. For more information, see the Microsoft Customer Experience Improvement Program on the Microsoft web site.

any help would be gratefully received !

Kindest regards,
Rob.

Tekno Venus · Sep 16, 2013

@tom - I'll take this one please

----

Hi and welcome to Sysnative,

If you didn't realise from the above, I'll get a fix made for you tomorrow. I've just packed up for the night now, but I'll get back to you tomorrow after school.

Stephen

tom982 · Sep 16, 2013

Tekno Venus said:
@tom - I'll take this one please

----

Hi and welcome to Sysnative,

If you didn't realise from the above, I'll get a fix made for you tomorrow. I've just packed up for the night now, but I'll get back to you tomorrow after school.

Stephen

It's all yours!

rob2k68 · Sep 17, 2013

Tekno Venus said:
@tom - I'll take this one please

----

Hi and welcome to Sysnative,

If you didn't realise from the above, I'll get a fix made for you tomorrow. I've just packed up for the night now, but I'll get back to you tomorrow after school.

Stephen

Hi Stephen, Thanks for the welcome message. Any help would be awesome I really don't want to spend days doing a fresh install and was up late last night trying to get this fixed.

I found the first manifest file on my windows 7 laptop and tried to copy that over but didn't have permissions. I tried to edit permissions in the security tab but read and write were greyed out and also messed with the UAC settings both to no avail so any help with this would also be needed if possible.

Thanks in advance.

Kindest regards,
Rob.

rob2k68 · Sep 17, 2013

Ok I've made a little progress I can now write to the required files and have fixed the manifest file issue (hopefully !!)

Four remaining now ......

Checking Package Manifests and Catalogs
(f) CBS Catalog Missing 0x00000002 servicing\Packages\Package_1_for_KB2797052~31bf3856ad364e35~amd64~~9.4.1.0.cat

Checking Package Watchlist

Checking Component Watchlist

Checking Packages

Checking Component Store
(f) CSI Payload File Missing 0x00000000 FXSCOVER.exe amd64_microsoft-windows-f..client-applications_31bf3856ad364e35_6.1.7600.16759_none_d513169241fb71ad
(f) CSI Payload File Missing 0x00000000 ksecpkg.sys amd64_microsoft-windows-lsa_31bf3856ad364e35_6.1.7600.16484_none_023e7e05767d22ad
(f) CSI Payload File Missing 0x00000000 FXSCOVER.exe amd64_microsoft-windows-f..client-applications_31bf3856ad364e35_6.1.7601.17559_none_d6f973983f21dd99

Summary:
Seconds executed: 557
Found 4 errors
CSI Payload File Missing Total count: 3
CBS Catalog Missing Total count: 1

Tekno Venus · Sep 17, 2013

Wow.. where the heck did you find that manifest file if you don't mind me asking? I've been searching high and low for that file - on multiple computers, virtual machines and many, many downloads. Well, that makes my life easier, since you've done that step for me!

Warning: this fix is specific to the user in this thread. No one else should follow these instructions as it may cause more harm than good. If you are after assistance, please start a thread of your own.

Please download the file, Packs.zip from my Dropbox -->here<--and save this to your Desktop.
Right-click on the file and select Extract All...
Tick the box labelled Show extracted files when complete then click Extract
A window will open showing two folders, Manifests and Packages
Open the Manifests folder and copy the files into the following folder (if there are any files)

C:\Windows\Temp\CheckSur\Winsxs\Manifests
Open the Packages folder and copy the files into the following folder (if there are any files)

C:\Windows\Temp\CheckSur\Servicing\Packages
Run the System Update Readiness Tool (SURT) again
When the SURT finishes installing, copy (Ctrl + C) and paste (Ctrl + V) the contents of the SURT log into your next post please:

C:\Windows\Logs\CBS\CheckSUR.persist.log

Regards,
Stephen

tom982 · Sep 17, 2013

This might interest you, Stephen:

Visual C++ File Versions Table | niemiro's Website

I need to update it a little though :)

Tekno Venus · Sep 17, 2013

tom982 said:
This might interest you, Stephen:

Visual C++ File Versions Table | niemiro's Website

I need to update it a little though :)

Yeah, I'd got it down to 2005. But even after installing it on a VM, the manifest wasn't there. Nor on my own system. Nor my mum's machine.

Actually, I've just found a copy. I had to install the whole of Visual Studio 2005 to get it though.

Stephen

rob2k68 · Sep 17, 2013

Tekno Venus said:
Wow.. where the heck did you find that manifest file if you don't mind me asking? I've been searching high and low for that file - on multiple computers, virtual machines and many, many downloads. Well, that makes my life easier, since you've done that step for me!

Regards,
Stephen

Hi Stephen, many thanks for the post and the files. I managed to find the manifest file on my laptop which has SP1 installed and also by chance has a version of Visual Studio so it sounds like I got completely lucky with that one !!!

The repair file has fixed a couple of errors but I'm now left with this ...

Checking System Update Readiness.
Binary Version 6.1.7601.21645
Package Version 20.0
2013-09-17 20:58

Checking Windows Servicing Packages

Checking Package Manifests and Catalogs
(f) CBS Catalog Missing 0x00000002 servicing\Packages\Package_1_for_KB2797052~31bf3856ad364e35~amd64~~9.4.1.0.cat
(fix) CBS Catalog Missing CBS File Replaced Package_1_for_KB2797052~31bf3856ad364e35~amd64~~9.4.1.0.mum from Cabinet: C:\Windows\CheckSur\v1.0\windows6.1-7601-x64-clientcab4.cab.
(fix) CBS Paired File CBS File also Replaced Package_1_for_KB2797052~31bf3856ad364e35~amd64~~9.4.1.0.cat from Cabinet: C:\Windows\CheckSur\v1.0\windows6.1-7601-x64-clientcab4.cab.

Checking Package Watchlist

Checking Component Watchlist

Checking Packages

Checking Component Store
(f) CSI Payload File Missing 0x00000000 FXSCOVER.exe amd64_microsoft-windows-f..client-applications_31bf3856ad364e35_6.1.7600.16759_none_d513169241fb71ad
(f) CSI Payload File Missing 0x00000000 ksecpkg.sys amd64_microsoft-windows-lsa_31bf3856ad364e35_6.1.7600.16484_none_023e7e05767d22ad
(f) CSI Payload File Missing 0x00000000 FXSCOVER.exe amd64_microsoft-windows-f..client-applications_31bf3856ad364e35_6.1.7601.17559_none_d6f973983f21dd99

Summary:
Seconds executed: 189
Found 4 errors
Fixed 1 errors
CSI Payload File Missing Total count: 3
CBS Catalog Missing Total count: 1
Fixed: CBS Catalog Missing. Total count: 1
Fixed: CBS Paired File. Total count: 1
Customer Experience report successfully uploaded. Thank you for participating. For more information, see the Microsoft Customer Experience Improvement Program on the Microsoft web site.

Once again thank you for your time helping.
All the best,
Rob.

Tekno Venus · Sep 17, 2013

That's great, just what I wanted.

I am currently sourcing the next files for you. I will let you know when I have found them and will put a fix together for you :)

Stephen

rob2k68 · Sep 17, 2013

Tekno Venus said:
That's great, just what I wanted.

I am currently sourcing the next files for you. I will let you know when I have found them and will put a fix together for you :)

Stephen

Cheers Stephen - I found the FXSCOVER.exe on my laptop and have placed it in both the missing directories - just this one now so getting close ;o) :-

CSI Payload File Missing 0x00000000 ksecpkg.sys amd64_microsoft-windows-lsa_31bf3856ad364e35_6.1.7600.16484_none_023e7e05767d22ad

Rob.

rob2k68 · Sep 17, 2013

Fingers crossed ........

Summary:
Seconds executed: 801
No errors detected
Customer Experience report successfully uploaded. Thank you for participating. For more information, see the Microsoft Customer Experience Improvement Program on the Microsoft web site.

rob2k68 · Sep 17, 2013

Tried 4 times and 4 blue screens PAGE FAULT IN NONPAGED AREA. it looks like it gets right to the end - so frustrating!!

Any suggestions gratefully received.

tom982 · Sep 17, 2013

Hi Rob,

I completely understand you want to get this fixed as soon as possible, but I urge you to be patient and wait for Stephen to post a fix :) How did you put the missing files in place? Also, did you put the same FXSCOVER.exe in both folders? From what I understand of the steps you have taken so far, one of the files is the wrong file and all 3 files can now be modified by any website or unprivileged program, should it want to. The risk is small as these files have never been target in the past, as far as I know, but it is still something we will need to fix for you. Just sit tight and we'll have you up and running in no time!

Tom

rob2k68 · Sep 18, 2013

Hi Tom,

Thanks for the words of encouragement - will do.

Just to clarify yes it is the same file and I copied them all using the command prompt takeown and icacls commands giving administrators full access.

Kindest regards,
Rob

rob2k68 · Sep 18, 2013

I've had a play with this before going to work. It seems that the BSOD's were caused by separate memory speed issues as I also popped in a QX9770 CPU yesterday and it seems that my DIMS are not happy to run at 1600Mhz - promise not to mess with any hardware until this is sorted :smile9:

If this helps at all installing SP1 from the downloaded update package it gets to the end of the progress bar, reboots twice then gets to about 11 % complete before giving me an error and reverting back to normal.

Tekno Venus · Sep 18, 2013

Fix - part 1

SFCFix Script

Warning: this fix is specific to the user in this thread. No one else should follow these instructions as it may cause more harm than good. If you are after assistance, please start a thread of your own.

Download SFCFix.exe (by niemiro) and save this to your Desktop.
Download the file below, SFCFix.zip, and save this to your Desktop. Ensure that this file is named SFCFix.zip - do not rename it.
Save any open documents and close all open windows.
On your Desktop, you should see two files: SFCFix.exe and SFCFix.zip.
Drag the file SFCFix.zip onto the file SFCFix.exe and release it.
SFCFix will now process the script.
Upon completion, a file should be created on your Desktop: SFCFix.txt.
Copy (Ctrl + C) and Paste (Ctrl + V) the contents of this file into your next post for me to analyse please - put [CODE][/CODE] tags around the log to break up the text.

SFCFix.zip --> https://www.dropbox.com/s/tb7mav68iowhejq/SFCFix.zip

SFC Scan

Click on the Start

button and in the search box, type Command Prompt
When you see Command Prompt on the list, right-click on it and select Run as administrator
When command prompt opens, copy and paste the following commands into it, press enter after each

sfc /scannow

Wait for this to finish before you continue

copy %windir%\logs\cbs\cbs.log %userprofile%\Desktop\cbs.txt
This will create a file, cbs.txt on your Desktop. Please attach this to your next post.

There is a second part to this fix coming in my next post, once you have completed this one to address:

tom982 said:
all 3 files can now be modified by any website or unprivileged program, should it want to. The risk is small as these files have never been target in the past, as far as I know, but it is still something we will need to fix for you.

Regards,
Stephen

rob2k68 · Sep 18, 2013

Code:

SFCFix version 1.5.7.0 by niemiro.
Start time: 2013-09-18 19:59:05.111
Using .zip script file at C:\Users\Rob\Desktop\SFCFix.zip




PowerCopy::
Successfully took permissions for file or folder C:\Windows\winsxs\amd64_microsoft-windows-lsa_31bf3856ad364e35_6.1.7600.16484_none_023e7e05767d22ad\ksecpkg.sys
Successfully took permissions for file or folder C:\Windows\winsxs\amd64_microsoft-windows-f..client-applications_31bf3856ad364e35_6.1.7601.17559_none_d6f973983f21dd99\FXSCOVER.exe
Successfully took permissions for file or folder C:\Windows\winsxs\amd64_microsoft-windows-f..client-applications_31bf3856ad364e35_6.1.7600.16759_none_d513169241fb71ad\fxscover.exe

Line blocked (SFCFix.txt): "C:\Users\Rob\AppData\Local\niemiro\Archive\SFCFix.txt" C:\Windows\winsxs\SFCFix.txt.
Successfully copied file \\?\C:\Users\Rob\AppData\Local\niemiro\Archive\amd64_microsoft-windows-lsa_31bf3856ad364e35_6.1.7600.16484_none_023e7e05767d22ad\ksecpkg.sys to \\?\C:\Windows\winsxs\amd64_microsoft-windows-lsa_31bf3856ad364e35_6.1.7600.16484_none_023e7e05767d22ad\ksecpkg.sys.
Successfully copied file \\?\C:\Users\Rob\AppData\Local\niemiro\Archive\amd64_microsoft-windows-f..client-applications_31bf3856ad364e35_6.1.7601.17559_none_d6f973983f21dd99\FXSCOVER.exe to \\?\C:\Windows\winsxs\amd64_microsoft-windows-f..client-applications_31bf3856ad364e35_6.1.7601.17559_none_d6f973983f21dd99\FXSCOVER.exe.
Successfully copied file \\?\C:\Users\Rob\AppData\Local\niemiro\Archive\amd64_microsoft-windows-f..client-applications_31bf3856ad364e35_6.1.7600.16759_none_d513169241fb71ad\fxscover.exe to \\?\C:\Windows\winsxs\amd64_microsoft-windows-f..client-applications_31bf3856ad364e35_6.1.7600.16759_none_d513169241fb71ad\fxscover.exe.

Successfully restored ownership for C:\Windows\winsxs\amd64_microsoft-windows-lsa_31bf3856ad364e35_6.1.7600.16484_none_023e7e05767d22ad\ksecpkg.sys
Successfully restored permissions on C:\Windows\winsxs\amd64_microsoft-windows-lsa_31bf3856ad364e35_6.1.7600.16484_none_023e7e05767d22ad\ksecpkg.sys
Successfully restored ownership for C:\Windows\winsxs\amd64_microsoft-windows-f..client-applications_31bf3856ad364e35_6.1.7601.17559_none_d6f973983f21dd99\FXSCOVER.exe
Successfully restored permissions on C:\Windows\winsxs\amd64_microsoft-windows-f..client-applications_31bf3856ad364e35_6.1.7601.17559_none_d6f973983f21dd99\FXSCOVER.exe
Successfully restored ownership for C:\Windows\winsxs\amd64_microsoft-windows-f..client-applications_31bf3856ad364e35_6.1.7600.16759_none_d513169241fb71ad\fxscover.exe
Successfully restored permissions on C:\Windows\winsxs\amd64_microsoft-windows-f..client-applications_31bf3856ad364e35_6.1.7600.16759_none_d513169241fb71ad\fxscover.exe
PowerCopy:: directive completed successfully.




Successfully processed all directives.
SFCFix version 1.5.7.0 by niemiro has completed.
Currently storing 3 datablocks.
Finish time: 2013-09-18 19:59:06.144
----------------------EOF-----------------------

Thanks Stephen - the other log is too big and the site just hangs when I try and post it. Is there another way to get it to you ?, I have a dropbox account how do I send you a file link ?

The SP1 error message upon restart reads " The volume for a file has been externally altered so that the opened file is no longer valid. Error : ERROR_FILE_INVALID(0x800703ee)"

I really appreciate your time on this.

All the best,
Rob.

Tekno Venus · Sep 18, 2013

Good, that SFCFix script is looking happy :)

To get me the other file, you can upload it to Dropbox. Zip up the log (to make it smaller), then copy it to the Dropbox folder on your system. This can be found in the favourites pane:

Or it can be found at: C:\Users\{Your username}\Dropbox

Once you've copied it into the Dropbox folder, right click it and choose Copy Public Link.

I'm currently trying to prepare the next stage of your fix, but am having some issues. Please bear with me! :)

Regards,
Stephen

rob2k68 · Sep 19, 2013

Cheers Stephen - something else I've learned !!

The log is here :-

https://dl.dropboxusercontent.com/u/8875575/cbs.zip

All the best,
Rob.

[SOLVED] Windows 7 cannot install SP1 (again !! please help - CheckSUR log attached)

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