R rob2k68 Member Joined Sep 16, 2013 Posts 14 Sep 16, 2013 #1 Hi, Sorry to trouble you but after reading of numerous success stories I thought I would try myself as a last resort to a clean install which would be very time consuming for me. I have ran the system readiness tool which has created the following log :- ================================= Checking System Update Readiness. Binary Version 6.1.7601.21645 Package Version 20.0 2013-09-16 23:24 Checking Windows Servicing Packages Checking Package Manifests and Catalogs (f) CBS Catalog Missing 0x00000002 servicing\Packages\Package_1_for_KB2797052~31bf3856ad364e35~amd64~~22.214.171.124.cat Checking Package Watchlist Checking Component Watchlist Checking Packages Checking Component Store (f) CSI Payload File Missing 0x00000000 FXSCOVER.exe amd64_microsoft-windows-f..client-applications_31bf3856ad364e35_6.1.7600.16759_none_d513169241fb71ad (f) CSI Manifest Zero Length 0x00000000 winsxs\Manifests\x86_policy.8.0.microsoft.vc80.mfc_1fc8b3b9a1e18e3b_8.0.50727.42_none_54c11df268b7c6d9.manifest x86_policy.8.0.microsoft.vc80.mfc_1fc8b3b9a1e18e3b_8.0.50727.42_none_54c11df268b7c6d9 (f) CSI Payload File Missing 0x00000000 ksecpkg.sys amd64_microsoft-windows-lsa_31bf3856ad364e35_6.1.7600.16484_none_023e7e05767d22ad (f) CSI Payload File Missing 0x00000000 FXSCOVER.exe amd64_microsoft-windows-f..client-applications_31bf3856ad364e35_6.1.7601.17559_none_d6f973983f21dd99 Summary: Seconds executed: 220 Found 5 errors CSI Manifest Zero Length Total count: 1 CSI Payload File Missing Total count: 3 CBS Catalog Missing Total count: 1 Unavailable repair files: winsxs\manifests\x86_policy.8.0.microsoft.vc80.mfc_1fc8b3b9a1e18e3b_8.0.50727.42_none_54c11df268b7c6d9.manifest servicing\packages\Package_1_for_KB2797052~31bf3856ad364e35~amd64~~126.96.36.199.mum servicing\packages\Package_1_for_KB2797052~31bf3856ad364e35~amd64~~188.8.131.52.cat Customer Experience report successfully uploaded. Thank you for participating. For more information, see the Microsoft Customer Experience Improvement Program on the Microsoft web site. any help would be gratefully received ! Kindest regards, Rob.