[SOLVED] Windows 7 - cannot get monthly security rollup updates

[Temp101]

Hey, I have been having errors whenever I try to install montly security updates through the windows update utility. Other updates seem to install just fine though.
I have tried few fixes that I've been checking out online, like renaming softwaredistribution folder. Also tried Reset Windows Update Tool, which went through but didn't fix the problem.
Only able to see 1 important update, but I haven't been able to update any security updates in past either(half year atleast). Currently being unable to install KB4534310.
Computer works fine otherwise though.


So here are the steps taken so far after all that:

1. Did the sfc scan, no issues. Also have done the chkdsk scan, no issues.

2. Tried the SURT scan. But it seems to take forever(over 2 hours) and so far screen has always went black eventually during it. Can still hear sound, and can still see screen when pressing ctrl+alt+del, but only during that screen. Have tried this during "clean boot" too.
Might give it another try if need be. But maybe something else can be done as seen by the SFCfix below.

3. Here is the result of the SFCfix scan:

Spoiler

SFCFix version 3.0.2.1 by niemiro.
Start time: 2020-03-02 04:43:24.697
Microsoft Windows 7 Service Pack 1 - amd64
Not using a script file.

AutoAnalysis::
SUMMARY: Some corruptions could not be fixed automatically. Seek advice from helper or sysnative.com.
CBS & SFC total detected corruption count: 0
CBS & SFC total unimportant corruption count: 0
CBS & SFC total fixed corruption count: 0
SURT total detected corruption count: 1161
SURT total unimportant corruption count: 0
SURT total fixed corruption count: 0
AutoAnalysis:: directive completed successfully.

Successfully processed all directives.
SFCFix version 3.0.2.1 by niemiro has completed.
Currently storing 0 datablocks.
Finish time: 2020-03-02 04:49:22.700
----------------------EOF-----------------------

4. CBS file is over 400Mb big, but here is the link to it: Link

 

[SleepyDude]

Hi Welcome to Sysnative,

I want to see what those 1161 errors are about!

Please attach to your post the log from the following location: C:\Windows\Logs\CBS\CheckSUR.log
Note: If the file is too big please copy the file to the Desktop Zip it and upload the ZIP file to a service like Dropbox, Google Drive, OneDrive or upload to SendSpace and just provide the link for the file here.

 

[Temp101]

Here you go. Think it was stopped in the middle of it due needing to reboot after the black screen. SURT never finished the run I presume. It was growing is size slowly tho while I could still see.
I added the CheckSUR.persist.log too just in case.

 

[SleepyDude]

Hi,

Lets fix the corrupted files reported so far and see if this helps...

SFCFix Script

!!! WARNING !!! The following fix is only relevant for this system and no other, applying this fix on another computer will not work and most likely will cause problems...

• Download SFCFix.exe (by Niemiro) and save it to the Desktop
• Download the file SFCFIX.ZIP, attached below, and save this to your Desktop
• On your Desktop, make sure you have the two files:
  
  SFCFix.exe and
  
  SFCFIX.zip
• Drag the file SFCFIX.zip onto the file SFCFix.exe and release it
• The SFCFix tool will process the script
• Upon completion, a log file SFCFix.txt should be created on your Desktop
• Open the SFCFix.txt log and copy & paste the contents to your post

 

[Temp101]

Here ya go. Exceeded the 20000 limit so attached the file instead.

 

[SleepyDude]

Hi,

Thanks for the log.

Please run SURT again and let it run until it completes but first make sure you stop/close the Antivirus and any other programs that are running, try to close as much as you can of those icons next to the clock on the taskbar.

 

[Temp101]

Okey, gonna try to install the Windows6.1-KB947821-v34-x64. Hopefully it won't stop at initializing installation again.
Thanks for the help so far!

 

[Temp101]

It went through successfully. Here is the checkSUR.

 

[SleepyDude]

Hi,

Another fix, the file is hosted outside because its a big file...

SFCFix Script

!!! WARNING !!! The following fix is only relevant for this system and no other, applying this fix on another computer will not work and most likely will cause problems...

• Download SFCFix.exe (by Niemiro) and save it to the Desktop
• Download the file Temp101.zip and save this to your Desktop
• On your Desktop, make sure you have the two files:
  
  SFCFix.exe and
  
  Temp101.zip
• Drag the file Temp101.zip onto the file SFCFix.exe and release it
• The SFCFix tool will process the script
• Upon completion, a log file SFCFix.txt should be created on your Desktop
• Open the SFCFix.txt log and copy & paste the contents to your post

 

[Temp101]

Here is the results. Should I run SURT again?

 

[SleepyDude]

Here is the results. Should I run SURT again?

Yes the fix applied ok, please run SURT again and post the new Checksur.log

 

[Temp101]

Completed, here is the log.

 

[SleepyDude]

SFCFix Script

!!! WARNING !!! The following fix is only relevant for this system and no other, applying this fix on another computer will not work and most likely will cause problems...

• Download SFCFix.exe (by Niemiro) and save it to the Desktop
• Download the file SFCFIX.ZIP, attached below, and save this to your Desktop
• On your Desktop, make sure you have the two files:
  
  SFCFix.exe and
  
  SFCFIX.zip
• Drag the file SFCFIX.zip onto the file SFCFix.exe and release it
• The SFCFix tool will process the script
• Upon completion, a log file SFCFix.txt should be created on your Desktop
• Open the SFCFix.txt log and copy & paste the contents to your post

 

[Temp101]

Done. Time for SURT again?

 

[SleepyDude]

Yes run SURT and post the log please.

 

[Temp101]

That was fast.

 

[SleepyDude]

Looks good.

SFC scan

• Please open up a Command Prompt Window as a Administrator, instructions for Windows 7 or Windows 8 and 8.1.
• Inside the command prompt window type or copy & Paste the following command:
  sfc /scannow

Note: This may take some time to finish. If the result is not "No integrity violations found" or equivalent please do the following:


Export the CBS folder

1. Open the folder C:\Windows\Logs
2. Right-click on the CBS folder, and select Copy
3. Go back to your Desktop, right-click on it, and select Paste. You should now see a copy of the CBS folder appear on your Desktop called CBS
4. Right-click on this new folder, and navigate through Send to, and select Compressed (zipped) folder
5. A new file, also called CBS (CBS.zip), but this time with a different icon, will be created
   If the zip file is too large to upload to the forum please share the file using a service like Dropbox, Google Drive, OneDrive or upload to SendSpace and just provide the link for the file here.

 

[Temp101]

No errors found. Here's the log.

 

[SleepyDude]

Good.

Now check for Windows Updates, select one an try to install it, if fails collect the new CBS.log

 

[Temp101]

Sadly it failed. Here is the link to the log.
Was pretty big in size.