Brian:
I am really happy to receive your assistance. From my first post:
We have let Windows Update run overnight, but nothing is updated.
Windows Update does launch when "Check for Updates" is selected. We were able to close out Windows Update, which was still allegedly running ("Checking For Updates" stage), the following morning, but nothing was updated and the next time we launched Windows Update, it was reporting the Windows 10 update error in the topic title, and that the last updates were in July.
My wife had a
somewhat similar situation of Windows Updates taking hours, but I was able to resolve that for her by running SURT. I have run SURT twice overnight on my friend's computer, but it just seems to hang and has to be closed via the Task Manager the following morning. HIs SFC scan is negative: "No resource integrity violations found."
My friend does have good Internet connectivity, faster than mine, so the network connectivity is not the issue. His is the only computer in the house and it is connected via an Ethernet cable, so it is not a wireless issue.
I have searched the error code on Google, but the posts that I found were related to people who were trying to get around the error to get Windows 10 installed; not get rid of the error and update their Windows 7. I did not want to trouble Sysnative, if I could solve it myself because I know that you are incredibly busy here. I was unsuccessful in resolving the issue, so there was no choice but to turn to the pros.
I am happy to provide any other information and/or logs/scans that you require, providing that I can do them remotely.
Thank you and have a great day.
Regards,
-Phil