I've been trying to update my Windows 7 (Home Premium) 64 bit operating system to the service pack 1 but I'm getting the 800b0100 error message in Windows update. I ran the update readiness tool (KB947821) and I've attached the logs.
Warning: this fix is specific to the user in this thread. No one else should follow these instructions as it may cause more harm than good. If you are after assistance, please start a thread of your own.
Please download the file, Packs.zip from my Dropbox -->here<--and save this to your Desktop.
Right-click on the file and select Extract All...
Tick the box labelled Show extracted files when complete then click Extract
A window will open showing two folders, Manifests and Packages
Open the Manifests folder and copy the files into the following folder (if there are any files)
C:\Windows\Temp\CheckSur\Winsxs\Manifests
Open the Packages folder and copy the files into the following folder (if there are any files)
C:\Windows\Temp\CheckSur\Servicing\Packages
Run the System Update Readiness Tool (SURT) again
When the SURT finishes installing, copy (Ctrl + C) and paste (Ctrl + V) the contents of the SURT log into your next post please:
=================================
Checking System Update Readiness.
Binary Version 6.1.7601.22471
Package Version 22.0
2014-01-04 13:51
Checking Windows Servicing Packages
Checking Package Manifests and Catalogs
(f) CBS Catalog Corrupt 0x800B0100 servicing\Packages\Package_146_for_KB2779562~31bf3856ad364e35~amd64~~6.1.1.1.cat
(fix) CBS Catalog Corrupt CBS File Replaced Package_146_for_KB2779562~31bf3856ad364e35~amd64~~6.1.1.1.cat from Cabinet: C:\windows\CheckSur\v1.0\windows6.1-servicing-x64cab2-2jan13.cab.
(fix) CBS Paired File CBS File also Replaced Package_146_for_KB2779562~31bf3856ad364e35~amd64~~6.1.1.1.mum from Cabinet: C:\windows\CheckSur\v1.0\windows6.1-servicing-x64cab2-2jan13.cab.
(f) CBS Catalog Corrupt 0x800B0100 servicing\Packages\Package_147_for_KB2779562~31bf3856ad364e35~amd64~~6.1.1.1.cat
(fix) CBS Catalog Corrupt CBS File Replaced Package_147_for_KB2779562~31bf3856ad364e35~amd64~~6.1.1.1.cat from Cabinet: C:\windows\CheckSur\v1.0\windows6.1-servicing-x64cab2-2jan13.cab.
(fix) CBS Paired File CBS File also Replaced Package_147_for_KB2779562~31bf3856ad364e35~amd64~~6.1.1.1.mum from Cabinet: C:\windows\CheckSur\v1.0\windows6.1-servicing-x64cab2-2jan13.cab.
(f) CBS Catalog Corrupt 0x800B0100 servicing\Packages\Package_253_for_KB2779562~31bf3856ad364e35~amd64~~6.1.1.1.cat
(fix) CBS Catalog Corrupt CBS File Replaced Package_253_for_KB2779562~31bf3856ad364e35~amd64~~6.1.1.1.cat from Cabinet: C:\windows\CheckSur\v1.0\windows6.1-servicing-x64cab2-2jan13.cab.
(fix) CBS Paired File CBS File also Replaced Package_253_for_KB2779562~31bf3856ad364e35~amd64~~6.1.1.1.mum from Cabinet: C:\windows\CheckSur\v1.0\windows6.1-servicing-x64cab2-2jan13.cab.
(f) CBS MUM Corrupt 0x800F0900 servicing\Packages\Package_3_for_KB2685811~31bf3856ad364e35~amd64~~6.1.1.11.mum Line 21: *%-------------------------------------------------------------
=================================
Checking System Update Readiness.
Binary Version 6.1.7601.22471
Package Version 22.0
2014-01-04 15:02
Checking Windows Servicing Packages
Checking Package Manifests and Catalogs
(f) CBS MUM Corrupt 0x800F0900 servicing\Packages\Package_3_for_KB2685811~31bf3856ad364e35~amd64~~6.1.1.11.mum Line 21: *%-------------------------------------------------------------
Checking Package Watchlist
Checking Component Watchlist
Checking Packages
Checking Component Store
=================================
Checking System Update Readiness.
Binary Version 6.1.7601.22471
Package Version 22.0
2014-01-04 16:20
Checking Windows Servicing Packages
Checking Package Manifests and Catalogs
(f) CBS MUM Corrupt 0x800F0900 servicing\Packages\Package_3_for_KB2685811~31bf3856ad364e35~amd64~~6.1.1.11.mum Line 21: *%-------------------------------------------------------------
Checking Package Watchlist
Checking Component Watchlist
Checking Packages
Checking Component Store
Summary:
Seconds executed: 1686
Found 1 errors
CBS MUM Corrupt Total count: 1
=================================
Checking System Update Readiness.
Binary Version 6.1.7601.22471
Package Version 22.0
2014-01-07 18:01
Checking Windows Servicing Packages
Checking Package Manifests and Catalogs
(f) CBS MUM Corrupt 0x800F0900 servicing\Packages\Package_3_for_KB2685811~31bf3856ad364e35~amd64~~6.1.1.11.mum Line 21: *%-------------------------------------------------------------
(fix) CBS MUM Corrupt CBS File Replaced Package_3_for_KB2685811~31bf3856ad364e35~amd64~~6.1.1.11.mum from Cabinet: C:\windows\CheckSur\v1.0\windows6.1-7601-x64-clientcab4.cab.
(fix) CBS Paired File CBS File also Replaced Package_3_for_KB2685811~31bf3856ad364e35~amd64~~6.1.1.11.cat from Cabinet: C:\windows\CheckSur\v1.0\windows6.1-7601-x64-clientcab4.cab.
Checking Package Watchlist
Checking Component Watchlist
Checking Packages
Checking Component Store
Summary:
Seconds executed: 1607
Found 1 errors
Fixed 1 errors
CBS MUM Corrupt Total count: 1
Fixed: CBS MUM Corrupt. Total count: 1
Fixed: CBS Paired File. Total count: 1