[SOLVED] Windows 7 - 80073701

eo62 · Oct 17, 2014

Kekkonen said:
Nope. Still cant install Service Pack 1. All the other updates seems to work.
Accept i noticed that "AsusWsService.exe stopped working" appears upon starting up the computer.

I have a similar problem, I enclose my CBS.logView attachment CBS.zip
It seems WU identify my processor as AMD64 while it is an Intel i7

eo62 · Oct 17, 2014

Re: 80073701 windows 7

I tried Ms Fixit, MUD, [FONT=arial, sans-serif]WASA[/FONT], SFC. Still getting WU error 80073801.

CBS directory is too large to upload even compressed.
So View attachment SFCFix.txt here is the SFCFix.txt

Please advise

LogBot · Oct 17, 2014

Logfile submission from eo62

Logfile submission from eo62.

The logfiles are available at: https://www.sysnative.com/niemiro/fileDistribution/2014-10/3210.zip

Go The Power · Oct 27, 2014

Re: 80073701 windows 7

Hello eo62 and welcome to the forum.

Sorry for the delay in getting back to your help request.

Please follow the instructions Here to run the System Update Readiness Tool. When the SURT finishes installing, copy (Ctrl + C) and paste (Ctrl + V) the contents of the SURT log into your next post please:
C:\Windows\Logs\CBS\CheckSUR.log
C:\Windows\Logs\CBS\CheckSUR.persist.log

eo62 · Oct 27, 2014

Re: 80073701 windows 7

Hello,
my localization is Italian

here is the CheckSUR.log

=================================
Checking System Update Readiness.
Binary Version 6.1.7601.22471
Package Version 25.0
2014-10-27 09:50

Checking Windows Servicing Packages

Checking Package Manifests and Catalogs

Checking Package Watchlist

Checking Component Watchlist

Checking Packages

Checking Component Store

Summary:
Seconds executed: 1687
No errors detected

CheckSUR.persist.log

=================================
Checking System Update Readiness.
Binary Version 6.1.7601.21645
Package Version 20.0
2013-08-30 10:36

Checking Windows Servicing Packages

Checking Package Manifests and Catalogs
(f) CBS MUM Corrupt 0x00000000 servicing\Packages\Microsoft-Windows-IE-Hyphenation-Parent-Package-English~31bf3856ad364e35~~~10.2.9200.16437.mum Expected file name Microsoft-Windows-IE-Hyphenation-Parent-Package-English~31bf3856ad364e35~neutral~~10.2.9200.16437.mum does not match the actual file name
(f) CBS MUM Corrupt 0x00000000 servicing\Packages\Microsoft-Windows-IE-Hyphenation-Parent-Package-German~31bf3856ad364e35~~~10.2.9200.16437.mum Expected file name Microsoft-Windows-IE-Hyphenation-Parent-Package-German~31bf3856ad364e35~neutral~~10.2.9200.16437.mum does not match the actual file name
(f) CBS MUM Corrupt 0x00000000 servicing\Packages\Microsoft-Windows-IE-Hyphenation-Parent-Package-Italian~31bf3856ad364e35~~~10.2.9200.16437.mum Expected file name Microsoft-Windows-IE-Hyphenation-Parent-Package-Italian~31bf3856ad364e35~neutral~~10.2.9200.16437.mum does not match the actual file name
(f) CBS MUM Corrupt 0x00000000 servicing\Packages\Microsoft-Windows-IE-Spelling-Parent-Package-English~31bf3856ad364e35~~~10.2.9200.16437.mum Expected file name Microsoft-Windows-IE-Spelling-Parent-Package-English~31bf3856ad364e35~neutral~~10.2.9200.16437.mum does not match the actual file name
(f) CBS MUM Corrupt 0x00000000 servicing\Packages\Microsoft-Windows-IE-Spelling-Parent-Package-German~31bf3856ad364e35~~~10.2.9200.16437.mum Expected file name Microsoft-Windows-IE-Spelling-Parent-Package-German~31bf3856ad364e35~neutral~~10.2.9200.16437.mum does not match the actual file name
(f) CBS MUM Corrupt 0x00000000 servicing\Packages\Microsoft-Windows-IE-Spelling-Parent-Package-Italian~31bf3856ad364e35~~~10.2.9200.16437.mum Expected file name Microsoft-Windows-IE-Spelling-Parent-Package-Italian~31bf3856ad364e35~neutral~~10.2.9200.16437.mum does not match the actual file name

Checking Package Watchlist

Checking Component Watchlist

Checking Packages

Checking Component Store

Summary:
Seconds executed: 939
Found 6 errors
CBS MUM Corrupt Total count: 6

Unavailable repair files:
servicing\packages\Microsoft-Windows-IE-Hyphenation-Parent-Package-English~31bf3856ad364e35~~~10.2.9200.16437.mum
servicing\packages\Microsoft-Windows-IE-Hyphenation-Parent-Package-German~31bf3856ad364e35~~~10.2.9200.16437.mum
servicing\packages\Microsoft-Windows-IE-Hyphenation-Parent-Package-Italian~31bf3856ad364e35~~~10.2.9200.16437.mum
servicing\packages\Microsoft-Windows-IE-Spelling-Parent-Package-English~31bf3856ad364e35~~~10.2.9200.16437.mum
servicing\packages\Microsoft-Windows-IE-Spelling-Parent-Package-German~31bf3856ad364e35~~~10.2.9200.16437.mum
servicing\packages\Microsoft-Windows-IE-Spelling-Parent-Package-Italian~31bf3856ad364e35~~~10.2.9200.16437.mum
servicing\packages\Microsoft-Windows-IE-Hyphenation-Parent-Package-English~31bf3856ad364e35~~~10.2.9200.16437.cat
servicing\packages\Microsoft-Windows-IE-Hyphenation-Parent-Package-German~31bf3856ad364e35~~~10.2.9200.16437.cat
servicing\packages\Microsoft-Windows-IE-Hyphenation-Parent-Package-Italian~31bf3856ad364e35~~~10.2.9200.16437.cat
servicing\packages\Microsoft-Windows-IE-Spelling-Parent-Package-English~31bf3856ad364e35~~~10.2.9200.16437.cat
servicing\packages\Microsoft-Windows-IE-Spelling-Parent-Package-German~31bf3856ad364e35~~~10.2.9200.16437.cat
servicing\packages\Microsoft-Windows-IE-Spelling-Parent-Package-Italian~31bf3856ad364e35~~~10.2.9200.16437.cat

=================================
Checking System Update Readiness.
Binary Version 6.1.7601.22471
Package Version 25.0
2014-10-01 19:21

Checking Windows Servicing Packages

Checking Package Manifests and Catalogs

Checking Package Watchlist

Checking Component Watchlist

Checking Packages

Checking Component Store

Summary:
Seconds executed: 645
No errors detected

=================================
Checking System Update Readiness.
Binary Version 6.1.7601.22471
Package Version 25.0
2014-10-01 20:34

Checking Windows Servicing Packages

Checking Package Manifests and Catalogs

Checking Package Watchlist

Checking Component Watchlist

Checking Packages

Checking Component Store

Summary:
Seconds executed: 680
No errors detected

=================================
Checking System Update Readiness.
Binary Version 6.1.7601.22471
Package Version 25.0
2014-10-10 08:38

Checking Windows Servicing Packages

Checking Package Manifests and Catalogs

Checking Package Watchlist

Checking Component Watchlist

Checking Packages

Checking Component Store

Summary:
Seconds executed: 2129
No errors detected

=================================
Checking System Update Readiness.
Binary Version 6.1.7601.22471
Package Version 25.0
2014-10-18 10:40

Checking Windows Servicing Packages

Checking Package Manifests and Catalogs

Checking Package Watchlist

Checking Component Watchlist

Checking Packages

Checking Component Store

Summary:
Seconds executed: 859
No errors detected

=================================
Checking System Update Readiness.
Binary Version 6.1.7601.22471
Package Version 25.0
2014-10-18 16:28

Checking Windows Servicing Packages

Checking Package Manifests and Catalogs

Checking Package Watchlist

Checking Component Watchlist

Checking Packages

Checking Component Store

Summary:
Seconds executed: 846
No errors detected

=================================
Checking System Update Readiness.
Binary Version 6.1.7601.22471
Package Version 25.0
2014-10-19 18:04

Checking Windows Servicing Packages

Checking Package Manifests and Catalogs

Checking Package Watchlist

Checking Component Watchlist

Checking Packages

Checking Component Store

Summary:
Seconds executed: 1232
No errors detected

=================================
Checking System Update Readiness.
Binary Version 6.1.7601.22471
Package Version 25.0
2014-10-27 09:50

Checking Windows Servicing Packages

Checking Package Manifests and Catalogs

Checking Package Watchlist

Checking Component Watchlist

Checking Packages

Checking Component Store

Summary:
Seconds executed: 1687
No errors detected

Kind Regards
Enrico

Go The Power · Oct 28, 2014

Re: 80073701 windows 7

Thank you, nothing is showing as corrupt. I would like to get a fresh sfc scan to analyze now.

SFC /SCANNOW

Click on the

button. Inside the search box type in CMD
Right click on CMD => Choose Run as Administrator
Inside the Command Prompt windows copy and paste the following command SFC /SCANNOW
Please wait for this to Finish before continuing with the rest of the steps.

Convert CBS.log to CBS.txt

Click on the

button => Inside the search box copy and paste the following command:
Code:
```
cmd /c copy %windir%\logs\cbs\cbs.log "%userprofile%\Desktop\cbs.txt"
```
Press Enter
Once this has completed please go to your Desktop and you will find CBS.txt => Please upload CBS.txt to this thread

Please Note:: if the file is too big to upload to you next post please upload via Dropbox or One Drive
}

eo62 · Oct 28, 2014

Re: 80073701 windows 7

Here I enclose a CBS.zip file containing CBS.txt

Go The Power · Oct 29, 2014

Re: 80073701 windows 7

Thank you, the error that is being identified is:

Code:

2014-10-28 04:00:54, Error                 CSI    00000025 (F) STATUS_SXS_ASSEMBLY_MISSING #14117# from CCSDirectTransaction::OperateEnding at index 0 of 1 operations, disposition 2[gle=0xd015000c]
2014-10-28 04:00:54, Error                 CSI    00000026 (F) HRESULT_FROM_WIN32(ERROR_SXS_ASSEMBLY_MISSING) #14002# from Windows::ServicingAPI::CCSITransaction::ICSITransaction_PinDeployment(Flags = 0, a = Microsoft-Windows-WindowsUpdateClient-Aux.Deployment-LanguagePack, Version = 7.6.7600.256, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture = [l:10{5}]"en-US", VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral, cb = (null), s = (null), rid = [77]"WUClient-SelfUpdate-Aux-AuxComp~31bf3856ad364e35~amd64~en-US~7.6.7600.256.Aux", rah = [2]"32", manpath = (null), catpath = (null), ed = 0, disp = 0)[gle=0x80073701]
2014-10-28 04:00:54, Info                  CBS    Failed to pin deployment while resolving Update: Aux from file: (null) [HRESULT = 0x80073701 - ERROR_SXS_ASSEMBLY_MISSING]
2014-10-28 04:00:54, Info                  CBS    Failed to resolve item[0] in Package: WUClient-SelfUpdate-Aux-AuxComp~31bf3856ad364e35~amd64~en-US~7.6.7600.256, Update: Aux [HRESULT = 0x80073701 - ERROR_SXS_ASSEMBLY_MISSING]
2014-10-28 04:00:54, Info                  CBS    Failed to resolve execution update. [HRESULT = 0x80073701 - ERROR_SXS_ASSEMBLY_MISSING]
2014-10-28 04:00:54, Error                 CBS    Failed to resolve execution package: [B][COLOR="#FF0000"]WUClient-SelfUpdate-Aux-AuxComp~31bf3856ad364e35~amd64~en-US~7.6.7600.256[/COLOR][/B] [HRESULT = 0x80073701 - ERROR_SXS_ASSEMBLY_MISSING]

The part in red is the corrupt file that is causing this error. We need to replace the following files with no corrupt versions to fix this one up.

WUClient-SelfUpdate-Aux-AuxComp~31bf3856ad364e35~amd64~en-US~7.6.7600.256.cat
WUClient-SelfUpdate-Aux-AuxComp~31bf3856ad364e35~amd64~en-US~7.6.7600.256.mum

SFCFix Script

Warning: this fix is specific to the user in this thread. No one else should follow these instructions as it may cause more harm than good. If you are after assistance, please start a thread of your own.

Download SFCFix.exe (by niemiro) and save this to your Desktop.
Download SFCFix.zip, and save this to your Desktop. Ensure that this file is named SFCFix.zip - do not rename it.
Save any open documents and close all open windows.
On your Desktop, you should see two files: SFCFix.exe and SFCFix.zip.
Drag the file SFCFix.zip onto the file SFCFix.exe and release it.
SFCFix will now process the script.
Upon completion, a file should be created on your Desktop: SFCFix.txt.
Copy (Ctrl+C) and Paste (Ctrl+V) the contents of this file into your next post for me to analyse please - put [CODE][/CODE] tags around the log to break up the text.

SFC /SCANNOW

Click on the

button. Inside the search box type in CMD
Right click on CMD => Choose Run as Administrator
Inside the Command Prompt windows copy and paste the following command SFC /SCANNOW
Please wait for this to Finish before continuing with the rest of the steps.

Convert CBS.log to CBS.txt

Click on the

button => Inside the search box copy and paste the following command:
Code:
```
cmd /c copy %windir%\logs\cbs\cbs.log "%userprofile%\Desktop\cbs.txt"
```
Press Enter
Once this has completed please go to your Desktop and you will find CBS.txt => Please upload CBS.txt to this thread

Please Note:: if the file is too big to upload to you next post please upload via Dropbox or One Drive

Alex

eo62 · Oct 29, 2014

Re: 80073701 windows 7

Thank you Alex,
Here is the result of the SFCFix.txt:

Code:

SFCFix version 2.4.1.0 by niemiro.
Start time: 2014-10-29 12:45:19.502
Using .zip script file at C:\Users\Enrico\Desktop\SFCFix.zip [0]








PowerCopy::
Successfully took permissions for file or folder C:\Windows\servicing\Packages\wuclient-selfupdate-aux-auxcomp~31bf3856ad364e35~amd64~en-us~7.6.7600.256.cat
Successfully took permissions for file or folder C:\Windows\servicing\Packages\wuclient-selfupdate-aux-auxcomp~31bf3856ad364e35~amd64~en-us~7.6.7600.256.mum


Successfully copied file C:\Users\Enrico\AppData\Local\niemiro\Archive\winsxs\Packages\wuclient-selfupdate-aux-auxcomp~31bf3856ad364e35~amd64~en-us~7.6.7600.256.cat to C:\Windows\servicing\Packages\wuclient-selfupdate-aux-auxcomp~31bf3856ad364e35~amd64~en-us~7.6.7600.256.cat.
Successfully copied file C:\Users\Enrico\AppData\Local\niemiro\Archive\winsxs\Packages\wuclient-selfupdate-aux-auxcomp~31bf3856ad364e35~amd64~en-us~7.6.7600.256.mum to C:\Windows\servicing\Packages\wuclient-selfupdate-aux-auxcomp~31bf3856ad364e35~amd64~en-us~7.6.7600.256.mum.


Successfully restored ownership for C:\Windows\servicing\Packages\wuclient-selfupdate-aux-auxcomp~31bf3856ad364e35~amd64~en-us~7.6.7600.256.cat
Successfully restored permissions on C:\Windows\servicing\Packages\wuclient-selfupdate-aux-auxcomp~31bf3856ad364e35~amd64~en-us~7.6.7600.256.cat
Successfully restored ownership for C:\Windows\servicing\Packages\wuclient-selfupdate-aux-auxcomp~31bf3856ad364e35~amd64~en-us~7.6.7600.256.mum
Successfully restored permissions on C:\Windows\servicing\Packages\wuclient-selfupdate-aux-auxcomp~31bf3856ad364e35~amd64~en-us~7.6.7600.256.mum
PowerCopy:: directive completed successfully.








Successfully processed all directives.
SFCFix version 2.4.1.0 by niemiro has completed.
Currently storing 2 datablocks.
Finish time: 2014-10-29 12:45:19.812
Script hash: SqYu2RGN4fTq72mKDCy6sRLYwwmUbc3QSvgZtLBmMyU=
----------------------EOF-----------------------

and here is the new zipped CBS.log

View attachment cbs.zip

After this patch I am still having the same error
Thank you for your help
Enrico

Go The Power · Oct 29, 2014

Re: 80073701 windows 7

No more errors or corruptions are showing in the CBS log. Its strange the error is still occurring.

Software Distribution rename

Click Start -> Type in CMD in the search -> Right click on cmd.exe and choose Run as Administrator
Entre in the following commands:
net stop wuauserv
ren %SystemRoot%\SoftwareDistribution\Download DL.bak
ren %SystemRoot%\SoftwareDistribution\DataStore DS.bak
net start wuauserv

Once completed please try and run windows update again. If WU fails again can you please just upload the CBS.log again? along with the following log too please:

Windows Update Log

Right click on the

button
Click on Run Inside the Run box copy and paste the following command
cmd /c copy %windir%\WindowsUpdate.log "%userprofile%\Desktop\WindowsUpdate.txt"
Please go to your desktop and attach WindowsUpdate.txt to your next post

eo62 · Oct 29, 2014

Re: 80073701 windows 7

Yes it failed again. I enclose a zip file containing both WindowsUpdate.log and CBS.log:
View attachment WU + CBS.zip

Go The Power · Oct 30, 2014

Re: 80073701 windows 7

The error returned.

Code:

2014-10-29 23:23:57, Error                 CSI    00000082 (F) STATUS_SXS_ASSEMBLY_MISSING #45427# from CCSDirectTransaction::OperateEnding at index 0 of 1 operations, disposition 2[gle=0xd015000c]
2014-10-29 23:23:57, Error                 CSI    00000083 (F) HRESULT_FROM_WIN32(ERROR_SXS_ASSEMBLY_MISSING) #45312# from Windows::ServicingAPI::CCSITransaction::ICSITransaction_PinDeployment(Flags = 0, a = Microsoft-Windows-WindowsUpdateClient-Aux.Deployment-LanguagePack, Version = 7.6.7600.256, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture = [l:10{5}]"en-US", VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral, cb = (null), s = (null), rid = [77]"WUClient-SelfUpdate-Aux-AuxComp~31bf3856ad364e35~amd64~en-US~7.6.7600.256.Aux", rah = [2]"32", manpath = (null), catpath = (null), ed = 0, disp = 0)[gle=0x80073701]
2014-10-29 23:23:57, Info                  CBS    Failed to pin deployment while resolving Update: Aux from file: (null) [HRESULT = 0x80073701 - ERROR_SXS_ASSEMBLY_MISSING]
2014-10-29 23:23:57, Info                  CBS    Failed to resolve item[0] in Package: WUClient-SelfUpdate-Aux-AuxComp~31bf3856ad364e35~amd64~en-US~7.6.7600.256, Update: Aux [HRESULT = 0x80073701 - ERROR_SXS_ASSEMBLY_MISSING]
2014-10-29 23:23:57, Info                  CBS    Failed to resolve execution update. [HRESULT = 0x80073701 - ERROR_SXS_ASSEMBLY_MISSING]
2014-10-29 23:23:57, Error                 CBS    Failed to resolve execution package: WUClient-SelfUpdate-Aux-AuxComp~31bf3856ad364e35~amd64~en-US~7.6.7600.256 [HRESULT = 0x80073701 - ERROR_SXS_ASSEMBLY_MISSING]
2014-10-29 23:23:57, Info                  CSI    00000084@2014/10/29:22:23:57.809 CSI Transaction @0x1c636f0 destroyed
2014-10-29 23:23:57, Info                  CBS    Perf: Resolve chain complete.
2014-10-29 23:23:57, Info                  CBS    Failed to resolve execution chain. [HRESULT = 0x80073701 - ERROR_SXS_ASSEMBLY_MISSING]
2014-10-29 23:23:57, Error                 CBS    Failed to process single phase execution. [HRESULT = 0x80073701 - ERROR_SXS_ASSEMBLY_MISSING]
2014-10-29 23:23:57, Info                  CBS    WER: Generating failure report for package: WUClient-SelfUpdate-Aux-TopLevel~31bf3856ad364e35~amd64~~7.6.7600.320, status: 0x80073701, failure source: Resolve, start state: Absent, target state: Staged, client id: WindowsUpdateAgent

Please give me some time to look into this one.

Alex

eo62 · Oct 30, 2014

Re: 80073701 windows 7

I didn't mention that all PCs on my network have ManageEngine Desktop Central Agent installed on, including this one suffering the problem.
ME-DCA enable remote updating of Windows. Nevertheless, no other PC has suffered any WU problems.
I tried uninstalling ME-DCA on this PC but still the error occurred again. So I reinstalled it.
ME-DCA is currently able to install windows updates from a local Server running ManageEngine Desktop Central.

Go The Power · Nov 1, 2014

Re: 80073701 windows 7

Does ME-DCA deploy images? or make sure that an image needs to be a certain way?

Can you please repeat the steps in post 8, run Windows update again (it may or may not fail) then upload a new CBS log?

Thanks

eo62 · Nov 3, 2014

Re: 80073701 windows 7

It seems Desktop Central can deploy images (OS Deployment Tool | Centralized OS Deployment Software | Automate OS Deployment), but I used it only for patching Microsoft OS and supported thirdy-party apps.

Here is the new log:

Code:

SFCFix version 2.4.1.0 by niemiro.
Start time: 2014-11-03 09:00:06.515
Using .zip script file at C:\Users\Enrico\Desktop\SFCFix.zip [1]








PowerCopy::
Successfully took permissions for file or folder C:\Windows\servicing\Packages\wuclient-selfupdate-aux-auxcomp~31bf3856ad364e35~amd64~en-us~7.6.7600.256.cat
Successfully took permissions for file or folder C:\Windows\servicing\Packages\wuclient-selfupdate-aux-auxcomp~31bf3856ad364e35~amd64~en-us~7.6.7600.256.mum


WARNING: File C:\Windows\servicing\Packages\wuclient-selfupdate-aux-auxcomp~31bf3856ad364e35~amd64~en-us~7.6.7600.256.cat was not backed up as that would replace the current backup.
Successfully copied file C:\Users\Enrico\AppData\Local\niemiro\Archive\winsxs\Packages\wuclient-selfupdate-aux-auxcomp~31bf3856ad364e35~amd64~en-us~7.6.7600.256.cat to C:\Windows\servicing\Packages\wuclient-selfupdate-aux-auxcomp~31bf3856ad364e35~amd64~en-us~7.6.7600.256.cat.
WARNING: File C:\Windows\servicing\Packages\wuclient-selfupdate-aux-auxcomp~31bf3856ad364e35~amd64~en-us~7.6.7600.256.mum was not backed up as that would replace the current backup.
Successfully copied file C:\Users\Enrico\AppData\Local\niemiro\Archive\winsxs\Packages\wuclient-selfupdate-aux-auxcomp~31bf3856ad364e35~amd64~en-us~7.6.7600.256.mum to C:\Windows\servicing\Packages\wuclient-selfupdate-aux-auxcomp~31bf3856ad364e35~amd64~en-us~7.6.7600.256.mum.


Successfully restored ownership for C:\Windows\servicing\Packages\wuclient-selfupdate-aux-auxcomp~31bf3856ad364e35~amd64~en-us~7.6.7600.256.cat
Successfully restored permissions on C:\Windows\servicing\Packages\wuclient-selfupdate-aux-auxcomp~31bf3856ad364e35~amd64~en-us~7.6.7600.256.cat
Successfully restored ownership for C:\Windows\servicing\Packages\wuclient-selfupdate-aux-auxcomp~31bf3856ad364e35~amd64~en-us~7.6.7600.256.mum
Successfully restored permissions on C:\Windows\servicing\Packages\wuclient-selfupdate-aux-auxcomp~31bf3856ad364e35~amd64~en-us~7.6.7600.256.mum
PowerCopy:: directive completed successfully.








Successfully processed all directives.
SFCFix version 2.4.1.0 by niemiro has completed.
Currently storing 2 datablocks.
Finish time: 2014-11-03 09:00:06.950
Script hash: SqYu2RGN4fTq72mKDCy6sRLYwwmUbc3QSvgZtLBmMyU=
----------------------EOF-----------------------

And I enclose the new CBS log View attachment cbs.zip

Best Regards
Enrico

eo62 · Nov 3, 2014

Re: 80073701 windows 7

I am looking at CBS.log: all errors have the following form:

Code:

2014-10-29 23:16:31, Error                 CSI    00000024@2014/10/29:22:16:31.763 (F) d:\win7sp1_gdr\base\wcp\componentstore\csd_locking.cpp(324): Error STATUS_SXS_ASSEMBLY_MISSING originated in function CCSDirectTransaction::LockComponent expression: (null)
[gle=0x80004005]

but there is no d:\win7sp1_gdr directory on my d: partition

Go The Power · Nov 6, 2014

Re: 80073701 windows 7

The same error is still occurring

Code:

2014-11-03 07:09:04, Error                 CSI    00000025 (F) STATUS_SXS_ASSEMBLY_MISSING #14113# from CCSDirectTransaction::OperateEnding at index 0 of 1 operations, disposition 2[gle=0xd015000c]
2014-11-03 07:09:04, Error                 CSI    00000026 (F) HRESULT_FROM_WIN32(ERROR_SXS_ASSEMBLY_MISSING) #13998# from Windows::ServicingAPI::CCSITransaction::ICSITransaction_PinDeployment(Flags = 0, a = Microsoft-Windows-WindowsUpdateClient-Aux.Deployment-LanguagePack, Version = 7.6.7600.256, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture = [l:10{5}]"en-US", VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral, cb = (null), s = (null), rid = [77]"WUClient-SelfUpdate-Aux-AuxComp~31bf3856ad364e35~amd64~en-US~7.6.7600.256.Aux", rah = [2]"32", manpath = (null), catpath = (null), ed = 0, disp = 0)[gle=0x80073701]
2014-11-03 07:09:04, Info                  CBS    Failed to pin deployment while resolving Update: Aux from file: (null) [HRESULT = 0x80073701 - ERROR_SXS_ASSEMBLY_MISSING]
2014-11-03 07:09:04, Info                  CBS    Failed to resolve item[0] in Package: WUClient-SelfUpdate-Aux-AuxComp~31bf3856ad364e35~amd64~en-US~7.6.7600.256, Update: Aux [HRESULT = 0x80073701 - ERROR_SXS_ASSEMBLY_MISSING]
2014-11-03 07:09:04, Info                  CBS    Failed to resolve execution update. [HRESULT = 0x80073701 - ERROR_SXS_ASSEMBLY_MISSING]
2014-11-03 07:09:04, Error                 CBS    Failed to resolve execution package: WUClient-SelfUpdate-Aux-AuxComp~31bf3856ad364e35~amd64~en-US~7.6.7600.256 [HRESULT = 0x80073701 - ERROR_SXS_ASSEMBLY_MISSING]
2014-11-03 07:09:04, Info                  CSI    00000027@2014/11/3:06:09:04.054 CSI Transaction @0x192bd60 destroyed
2014-11-03 07:09:04, Info                  CBS    Perf: Resolve chain complete.
2014-11-03 07:09:04, Info                  CBS    Failed to resolve execution chain. [HRESULT = 0x80073701 - ERROR_SXS_ASSEMBLY_MISSING]
2014-11-03 07:09:04, Error                 CBS    Failed to process single phase execution. [HRESULT = 0x80073701 - ERROR_SXS_ASSEMBLY_MISSING]
2014-11-03 07:09:04, Info                  CBS    WER: Generating failure report for package: WUClient-SelfUpdate-Aux-TopLevel~31bf3856ad364e35~amd64~~7.6.7600.320, status: 0x80073701, failure source: Resolve, start state: Absent, target state: Staged, client id: WindowsUpdateAgent
2014-11-03 07:09:04, Info                  CBS    Failed to query DisableWerReporting flag.  Assuming not set... [HRESULT = 0x80070002 - ERROR_FILE_NOT_FOUND]
2014-11-03 07:09:04, Info                  CBS    Failed to add %windir%\winsxs\pending.xml to WER report because it is missing.  Continuing without it...
2014-11-03 07:09:04, Info                  CBS    Failed to add %windir%\winsxs\pending.xml.bad to WER report because it is missing.  Continuing without it...

Lets take a look at the COMPONENTS registry hive.

SFCFix Collect COMPONENTS

Download SFCFix.exe (by niemiro) and save this to your Desktop.
Download SFCFixScript.txt, and save this to your Desktop. Ensure that this file is named SFCFixScript.txt - do not rename it.
On your Desktop, you should now see two files: SFCFix.exe and SFCFixScript.txt.
Drag the file SFCFixScript.txt onto the file SFCFix.exe and release it.
SFCFix will now begin to upload your CBS logfiles to our server.
Upon completion, a log should be created on your Desktop: SFCFix.txt.
Copy (Ctrl+C) and Paste (Ctrl+V) the contents of this into your next post for me to analyse please - put [CODE][/CODE] tags around the log to break up the text.

If all goes well, you should see that your logfiles have now been added to your thread.

LogBot · Nov 6, 2014

Logfile submission from eo62

Logfile submission from eo62.

The logfiles are available at: https://www.sysnative.com/niemiro/fileDistribution/2014-11/4173.zip

eo62 · Nov 6, 2014

Re: 80073701 windows 7

Here is the contents of the new SFCFix.txt:

Code:

[/COLOR]SFCFix version 2.4.1.0 by niemiro.
Start time: 2014-11-06 09:49:19.587
Using .txt script file at C:\Users\Enrico\Desktop\SFCFixScript.txt [0]








Collect:: directive completed successfully.








Successfully processed all directives.
SFCFix version 2.4.1.0 by niemiro has completed.
Currently storing 2 datablocks.
Finish time: 2014-11-06 09:58:47.544
----------------------EOF-----------------------
[COLOR=#161616]

Go The Power · Nov 7, 2014

Re: 80073701 windows 7

Something went wrong the attachment did not upload, I am getting a 404 error...

Can you please go the following location C:\Windows\System32\config and look for the following files:
-COMPONENTS
-Any other files that start with the word COMPONENTS
-Or any files that have a similar name to COMPONENTS (it could be spelt different, have a number, a symbol etc)
If you find any please create a folder on your desktop and copy and paste all these files into this folder.
Next can you please zip this folder and upload them for me to analyze? The file may be too big to attach to this post, please use either Dropbox or One Drive.

[SOLVED] Windows 7 - 80073701

Active member

Active member

Well-known member

Senior Administrator, Windows Update Expert, Contributor

Active member

Senior Administrator, Windows Update Expert, Contributor

Active member

Attachments

Senior Administrator, Windows Update Expert, Contributor

Active member

Senior Administrator, Windows Update Expert, Contributor

Active member

Senior Administrator, Windows Update Expert, Contributor

Active member

Senior Administrator, Windows Update Expert, Contributor

Active member

Active member

Senior Administrator, Windows Update Expert, Contributor

Well-known member

Active member

Senior Administrator, Windows Update Expert, Contributor