Windows 7 64bit - KB4486563 fail / Error 80073701

A

AG_Wittmann

Contributor
Joined
Feb 21, 2019
Posts
3
Hello Sysnative,

since the 12th February i have this problem, and now the new Update KB4486565 fails too with the same Error.

Used sfc /scannow, SURT and your tool SFC, they all couldnt find an error, so i think, i need a human with a larger wealth of experience.

CBS.zip can be found there: CBS.zip (59.23MB) - SendSpace.com ~60 MB

+++

SFCFIX.txt

SFCFix version 3.0.1.0 by niemiro.
Start time: 2019-02-21 20:10:32.092
Microsoft Windows 7 Service Pack 1 - amd64
Not using a script file.




AutoAnalysis::
SUMMARY: No corruptions were detected.
AutoAnalysis:: directive completed successfully.




Successfully processed all directives.



Failed to generate a complete zip file. Upload aborted.


SFCFix version 3.0.1.0 by niemiro has completed.
Currently storing 0 datablocks.
Finish time: 2019-02-21 20:14:27.930
----------------------EOF-----------------------

+++

With best hopes and regards,

AG_Wittmann
 
Hello and welcome!

FRST Registry Search
1. Click your Start button and choose Control Panel.
2. In the upper right corner ensure the View by: is set to Category.
3. Select the Programs group.
4. Click the Turn Windows features on or off link. This will bring up the Windows Features dialog. Wait until this dialog populates with information. If this does not happen for some reason, please continue with the steps anyway.
Note: This loads your components hive which is what we want. Please keep this dialog open while you perform the remaining steps.
5. Please download Farbar Recovery Scan Tool and save it to your Desktop.
Note: You need to run the 64-bit Version so please ensure you download that one.
6. Run FRST64 by Right-Clicking on the file and choosing Run as administrator.
7. Copy and paste KB4471318 into the Search box and click the Search Registry button.
8. When the scan is complete a notepad window will open with the results. Please attach this to your next reply. It is saved on your desktop named SearchReg.txt.
9. You may close any remaining open windows now.
 
Hi! Thanks!

Step#1 - FRST Fix
NOTICE: This script was written specifically for this user, for use on that particular machine. Running this on another machine may cause damage to your operating system
1. Please download Farbar Recovery Scan Tool and save it to your Desktop.
Note: You need to run the 64-bit Version so please ensure you download that one.
2. Download attached file and save it to the Desktop.
Note. It's important that both files, FRST64 and fixlist.txt are in the same location or the fix will not work (in this case...the desktop).
3. Run FRST64 by Right-Clicking on the file and choosing Run as administrator.
4. Press the Fix button just once and wait. If for some reason the tool needs a restart, please make sure you let the system restart normally. After that let the tool complete its run.
5. When finished FRST64 will generate a log on the Desktop (Fixlog.txt). Please post the contents of it in your reply.
6. Try updates and if any fail, attach CBS.log.
 

Attachments

Hello softwaremaniac,

this ist for you:


Awesome work!

Update is now installed and im very happy now.

Please, can you tell me, what was wrong with the system?

Have a nice evening.

With my best regards,

AG_Wittmann
 
Hi!

Awesome news! Thanks for letting me know and for the music.

I inspected the log and detected that there were remnants of another update (KB4471318) present and interfering with the installation, so I initiated a scan of your system for them and removed them afterwards, which allowed the update to go through :)

Have a nice evening yourself and do not hesitate to reach out in case there are issues. :)

Best regards,

softwaremaniac
 
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