[SOLVED] Windows 23H2 Update Failure: DISM Error 14098, Component Store Corrupted

[derricky]

Hey everyone,

I'm running **Windows 23H2**, and after a recent Windows update failed, I've been stuck with some frustrating issues. Here's what happened and what I've tried so far:

### Initial Problem
The update failed, leaving my system in a broken state. I tried running `sfc /scannow` to repair the system, but it returned:

Windows Resource Protection could not start the repair service.

Oddly enough, the service is starting automatically and running.

Steps I’ve Taken

1. Copied Servicing Stack Files:
I copied the following files from a working VM into the directory `both`:
- `Package_for_ServicingStack_4027~31bf3856ad364e35~amd64~~22621.4027.1.2.cat`
- `Package_for_ServicingStack_4027~31bf3856ad364e35~amd64~~22621.4027.1.2.mum`

2. Extracted MSU Files:
Using powershell.exe -ExecutionPolicy Bypass .\Extract-MSUAndCAB.ps1 -filePath file.msu -destinationPath .\both , I extracted the following MSU files to get the missing source files:
- `windows11.0-kb5040527-x64_4713766dc272c376bee6d39d39a84a85bcd7f1e7.msu`
- `windows11.0-kb5041585-x64_319b34bb6f8f9053c7cc09e635e541931fbbb111.msu`

3. DISM Command:
I ran the following command to repair the image:

   Dism /Online /Cleanup-Image /RestoreHealth /source:".\both"

Result:

   Deployment Image Servicing and Management tool
   Version: 10.0.22621.2792

   Image Version: 10.0.22631.3880

   [===========================84.9%=================         ]
   [==========================100.0%==========================]
   Error: 14098

   The component store has been corrupted.

The DISM log file is located at `C:\Windows\Logs\DISM\dism.log`.

Current Status
The system is still in a corrupted state, and I'm not sure how to proceed. Any ideas on what might be causing this or how I can fix it?

Thanks in advance for any help!

 

[derricky]

Hey everyone,

Not sure if my original post got missed or if I didn’t provide enough info, but I could really use some help.
If anyone has any ideas on what I should try next, I’d greatly appreciate it!
Also, if there’s any other info that would help diagnose the problem, please let me know! I’m happy to provide whatever is needed. Thanks in advance!

 

[Maxstar]

Hi and welcome to Sysnative,

Please see this thread as to why it may take a while to get a answer in this section.

Step 1. Download

SFCFix and save it to your desktop.

Warning: This fix was written specifically for this system. Do not run this fix on another system.

• Save any work you have open, and close all programs.
• Download the attachment SFCFix.zip and save it to your desktop.
• Drag the SFCFix.zip file over the SFCFix.exe executable and release it.

• SFCFix will launch, let it complete.
• Once done, a file will appear on your desktop, called SFCFix.txt.
• Post the logfile (SFCFix.txt) as attachment in your next reply.

Step 2. Run the following DISM command and post the result. If it fails attach a new copy of the CBS log.

DISM /online /cleanup-image /RestoreHealth

 

[derricky]

Hey,

thank you for the instructions. I followed them. Afterwards, dism fails with
Error: 0x800f081f The source files could not be found.
Find the required files attached.

 

[Maxstar]

Hi,

Here's the next fix.

Step 1.
Warning: This fix was written specifically for this system. Do not run this fix on another system.

• Save any work you have open, and close all programs.
• Download the attachment SFCFix.zip and save it to your desktop.
• Drag the SFCFix.zip file over the SFCFix.exe executable and release it.

• SFCFix will launch, let it complete.
• Once done, a file will appear on your desktop, called SFCFix.txt.
• Post the logfile (SFCFix.txt) as attachment in your next reply.

Step 2. Run the following DISM command and post the result. If it fails attach a new copy of the CBS log.

DISM /online /cleanup-image /RestoreHealth

 

[derricky]

Hey,

after the fix dism fails again with
Error: 0x800f081f The source files could not be found.
Find the required files attached.

 

[Maxstar]

Here's the next fix, and posting the DISM log is not necessary only the CBS and SFCFix logs.

Step 1.
Warning: This fix was written specifically for this system. Do not run this fix on another system.

• Save any work you have open, and close all programs.
• Download the attachment SFCFix.zip and save it to your desktop.
• Drag the SFCFix.zip file over the SFCFix.exe executable and release it.

• SFCFix will launch, let it complete.
• Once done, a file will appear on your desktop, called SFCFix.txt.
• Post the logfile (SFCFix.txt) as attachment in your next reply.

Step 2. Run the following DISM command and post the result. If it fails attach a new copy of the CBS log.

DISM /online /cleanup-image /RestoreHealth

 

[derricky]

Thank you for your assistance! The fix worked perfectly, and I was able to successfully install two updates: PowerShell v7.4.5 and KB5042099.
However, I'm still encountering an issue with the August Cumulative Update KB5041585. The installation fails with a download error code 0x80248007

 

[Maxstar]

Great, please provide the following logfile for the latest error.

Export the Windows Update log

• Right-click on the Start button and click Windows PowerShell (Admin).
• Copy and paste the following command into it, press enter afterwards

Get-WindowsUpdateLog

• Wait for the message "WindowsUpdate.log written to C:\Users\<username>\Desktop\WindowsUpdate.log".
• Attach the logfile WindowsUpdate.log to your next reply.

 

[derricky]

Here is the file.

 

[Maxstar]

Open an elevated prompt, run the following commands and post the result.

net stop wuauserv
net stop bits
rename %systemroot%\SoftwareDistribution SoftwareDistribution.old
net start wuauserv
net start bits

 

[derricky]

I followed your instructions and successfully installed the update. Thank you so much for your help!

 

[Maxstar]

You're welcome. Glad to hear the issue has been resolved...