[SOLVED] Windows 2019 SFC Issues and Windows Update Concerns - WU

[danielcberman]

Step 1
Action: Run sfc /scannow
Result: Windows Resource Protection could not start the repair service

Attempted Troubleshooting: Results in Green.

1. Select Start, and type CMD.
2. Right-click Command Prompt; then, choose Run as administrator.
3. If prompted, enter a username and password that grants admin rights to the computer.
4. Type sc config trustedinstaller start=auto; then, press Enter. You should get a SUCCESS message. (Confirmed)
5. Next, type net start trustedinstaller; then, press Enter. You should receive a message that the service was started. (Confirmed)
6. Try the sfc /scannow command again. (Windows Resource Protection could not start the repair service)
7. Reboot.
8. Same Result as Step 6

Step 2
Action: Dism /Online /Cleanup-Image /RestoreHealth
Result: 4.5% Error: 2 The system cannot find the file specified.

Step 3
Action: Run Component Scanner
Result: Please see attached.

Step 4
Action: Export CBS Folder
Result: Please see attached.

 

[danielcberman]

I am headed out for the weekend but I wanted to bump this thread to ensure it didn't get lost in the stream. Windows Server 2019 WSUS server with ironically Windows update issues.

 

[Maxstar]

Hi,

Let's take a look at this case as well.

Upload your COMPONENTS hive.

• Navigate to C:\Windows\System32\Config and locate the COMPONENTS file.
• Please copy this file to your desktop.
• Note: If you receive an error that this file is in-use, simply reboot your computer and try again.
• Right-click on this file on your desktop and select Send To > Compressed (zipped) folder. This will create a file named COMPONENTS.ZIP on your desktop.
• If the file is too large to upload here, upload the file to www.wetransfer.com and post the link in your next reply.

 

[danielcberman]

Please see attached for the Components hive.

 

[Maxstar]

Hi,

Step 1. Download

SFCFix and save it to your desktop.

Warning: This fix was written specifically for this system. Do not run this fix on another system.

• Save any work you have open, and close all programs.
• Download the attachment SFCFixScript.txt and save it to your desktop.
• Drag the SFCFixScript.txt file over the SFCFix.exe executable and release it.

• SFCFix will launch, let it complete.
• Once done, a file will appear on your desktop, called SFCFix.txt.
• Post the logfile (SFCFix.txt) as attachment in your next reply.

Step 2. Run the following DISM command and post the result. If it fails attach a new copy of the CBS log.

DISM /online /cleanup-image /RestoreHealth

 

[danielcberman]

Please see attached for SFCFix.txt

DISM Command failed with the following message

[== 4.5% ] Error: 2 The system cannot find the file specified.

Please see attached for new CBS logs

 

[Maxstar]

Download the

Farbar Recovery Scan Tool and save it to your Desktop:

Download the 64 bit version: - Farbar Recovery Scan Tool Link

• Open the startmenu and type the command cmd.
• After you find the Command Prompt, right click on it and select Run as Administrator.
• Copy and paste the following into the Command Prompt and press enter.

reg load HKLM\COMPONENTS C:\WINDOWS\SYSTEM32\CONFIG\COMPONENTS

Right-click on the file FRST64.exe and choose Run as administrator.

• Copy and paste the following (code) into the Search box and click the Search Registry button.

KB5015811

• When the scan is complete, a message will display that SearchReg.txt is saved in the same folder FRST was started from.
• Post the logfile SearchReg.txt as attachment in your next reply.

 

[danielcberman]

Please see attached for SearchReg.txt

 

[Maxstar]

Hi,

Step 1.

Warning: This fix was written specifically for this system. Do not run this fix on another system.

• Save any work you have open, and close all programs.
• Download the attachment SFCFixScript.txt and save it to your desktop.
• Drag the SFCFixScript.txt file over the SFCFix.exe executable and release it.

• SFCFix will launch, let it complete.
• Once done, a file will appear on your desktop, called SFCFix.txt.
• Post the logfile (SFCFix.txt) as attachment in your next reply.

Step 2. Run the following DISM command and post the result. If it fails attach a new copy of the CBS log.

DISM /online /cleanup-image /RestoreHealth

 

[danielcberman]

Please see attached for SFCFix.txt

DISM Command failed with the following message

[== 4.5% ] Error: 2 The system cannot find the file specified.

Please see attached for new CBS logs

 

[Maxstar]

Here's the next fix.

Step 1.
Warning: This fix was written specifically for this system. Do not run this fix on another system.

• Save any work you have open, and close all programs.
• Download the attachment SFCFixScript.txt and save it to your desktop.
• Drag the SFCFixScript.txt file over the SFCFix.exe executable and release it.

• SFCFix will launch, let it complete.
• Once done, a file will appear on your desktop, called SFCFix.txt.
• Post the logfile (SFCFix.txt) as attachment in your next reply.

Step 2. Run the following DISM command and post the result. If it fails attach a new copy of the CBS log.

DISM /online /cleanup-image /RestoreHealth

 

[danielcberman]

Please see attached for SFCFix.txt

DISM Command failed with the following message

[== 4.5% ] Error: 2 The system cannot find the file specified.

Please see attached for new CBS logs

 

[Maxstar]

The result of SFCFix.txt is not from the SFCFixScript I've posted in: Windows 2019 SFC Issues and Windows Update Concerns - WU

So please run SFCFix again with the SFCFixScript.txt in post #11

 

[danielcberman]

My sincere apologies!

Please see attached for SFCFix.txt from the SFCFixScript.txt in post #11

DISM Command failed with the following message

[== 4.5% ] Error: 2 The system cannot find the file specified.

Please see attached for new CBS logs

 

[Maxstar]

Hmm, the result is still the same. Please provide a new copy of the COMPONENTS hive.

Upload your COMPONENTS hive.

• Navigate to C:\Windows\System32\Config and locate the COMPONENTS file.
• Please copy this file to your desktop.
• Note: If you receive an error that this file is in-use, simply reboot your computer and try again.
• Right-click on this file on your desktop and select Send To > Compressed (zipped) folder. This will create a file named COMPONENTS.ZIP on your desktop.
• If the file is too large to upload here, upload the file to www.wetransfer.com and post the link in your next reply.

 

[danielcberman]

Thank you for your patience. I just went through and cleaned out my downloads folder, as well as the temp folder and the desktop folders on the server to hopefully prevent a repeat.

Please attached for components.zip

 

[Maxstar]

No problem at all, here's the next fix.

Step 1.
Warning: This fix was written specifically for this system. Do not run this fix on another system.

• Save any work you have open, and close all programs.
• Download the attachment SFCFixScript.txt and save it to your desktop.
• Drag the SFCFixScript.txt file over the SFCFix.exe executable and release it.

• SFCFix will launch, let it complete.
• Once done, a file will appear on your desktop, called SFCFix.txt.
• Post the logfile (SFCFix.txt) as attachment in your next reply.

Step 2. Run the following DISM command and post the result. If it fails attach a new copy of the CBS log.

DISM /online /cleanup-image /RestoreHealth

 

[danielcberman]

Please see attached for SFCFix.txt

DISM Command failed with the following message

[== 4.5% ] Error: 2 The system cannot find the file specified.

Please see attached for new CBS logs

 

[Maxstar]

Here's the next fix.

Step 1.
Warning: This fix was written specifically for this system. Do not run this fix on another system.

• Save any work you have open, and close all programs.
• Download the attachment SFCFixScript.txt and save it to your desktop.
• Drag the SFCFixScript.txt file over the SFCFix.exe executable and release it.

• SFCFix will launch, let it complete.
• Once done, a file will appear on your desktop, called SFCFix.txt.
• Post the logfile (SFCFix.txt) as attachment in your next reply.

Step 2. Run the following DISM command and post the result. If it fails attach a new copy of the CBS log.

DISM /online /cleanup-image /RestoreHealth

 

[danielcberman]

Please see attached for SFCFix.txt

DISM Command failed with the following message

[== 4.5% ] Error: 2 The system cannot find the file specified.

Please see attached for new CBS logs