[SOLVED] Windows 2019 Cumulative Update Error 0x800f0986

[jerrigodinho]

Hi there!

I need help solving the install cumulative update on Windows 2019 Server.
When I try to install de CU, it shows me the error 0x800f0986.

SFC and DISM did not solve the problem.

Please, can anyone help me?

 

[Maxstar]

Hi and welcome to Sysnative,

Upload your COMPONENTS hive.

• Navigate to C:\Windows\System32\Config and locate the COMPONENTS file.
• Please copy this file to your desktop.
• Note: If you receive an error that this file is in-use, simply reboot your computer and try again.
• Right-click on this file on your desktop and select Send To > Compressed (zipped) folder. This will create a file named COMPONENTS.ZIP on your desktop.
• If the file is too large to upload here, upload the file to www.wetransfer.com and post the link in your next reply.

 

[jerrigodinho]

The file was uploaded to my OneDrive...
Thank you for your attention!

COMPONENTS.zip

 

[Maxstar]

Hi,

Step 1. Download

SFCFix and save it to your desktop.

Warning: This fix was written specifically for this system. Do not run this fix on another system.

• Save any work you have open, and close all programs.
• Download the attachment SFCFix.zip and save it to your desktop.
• Drag the SFCFix.zip file over the SFCFix.exe executable and release it.

• SFCFix will launch, let it complete.
• Once done, a file will appear on your desktop, called SFCFix.txt.
• Post the logfile (SFCFix.txt) as attachment in your next reply.

Step 2. Run the following DISM command and post the result. If it fails attach a new copy of the CBS log.

DISM /online /cleanup-image /RestoreHealth

 

[jerrigodinho]

Hi Maxstar!
After running the SCFix, I tried running the DISM 2 times but received the same error.

DISM /online /cleanup-image /RestoreHealth (print 1.png)
DISM /online /cleanup-image /RestoreHealth /Source:\sources\install.win (print 2.png)

Tks!

 

[Maxstar]

Hi,

Here's the next fix, but there is no need to run DISM again with a specified source.

Step 1.
Warning: This fix was written specifically for this system. Do not run this fix on another system.

• Save any work you have open, and close all programs.
• Download the attachment SFCFix.zip and save it to your desktop.
• Drag the SFCFix.zip file over the SFCFix.exe executable and release it.

• SFCFix will launch, let it complete.
• Once done, a file will appear on your desktop, called SFCFix.txt.
• Post the logfile (SFCFix.txt) as attachment in your next reply.

Step 2. Run the following DISM command and post the result. If it fails attach a new copy of the CBS log.

DISM /online /cleanup-image /RestoreHealth

 

[jerrigodinho]

Amazing job man!
Tks, all works fine here!

 

[Maxstar]

Hi,

You're welcome. Glad to hear everything is up and running...
I'll mark this thread as solved.