Windows 2016 Server Corruption

[sjvii]

We have a Windows Server that needs to be made a domain controller. Domain Services will not install and Windows Updates are failing.

OS Name: Microsoft Windows Server 2016 Standard
OS Version: 10.0.14393 N/A Build 14393

Here are things we have tried;

• We have tried rebuilding the Windows Update Catalog but no change in outcome. We have removed all AV and management tools form this system as it was managed by another MSP prior to our handover.
• "dism /online /cleanup-image /restorehealth" fails with a 1726 error. Many errors in the DISM.log
• Have tried to run sfc /scannow and it always says it needs to reboot but the same result after running again. Many errors in the CBS.log.
• ran chkdsk /r many times
• We tried to download a 2016 Server ISO from Microsoft and do a reinstall over itself (repair install) but the option to keep files and apps is disabled so we cannot do this.
• It appears it was an OEM Server install from Dell but I do not have the software key
• I was willing to upgrade the server to 2019 Standard but it does not recognize the installation for upgrade and has the option to save files and apps greyed out.
• I have tried to use the source 2016 files from the ISO and direct DISM to look at those source files but the operation fails.
• At this point I have spent hours on this but the only option is appearing to be backup and reload from scratch but I would like to be able to fix this and move on so I can run Windows updates and DCpromo.

 

[sjvii]

Hi guys, this was my first time posting here but seems that this forum is right down the path we need to go for the Windows Updates / DISM / SFC issues we are having. If there's additional information I need to provide, please let me know. I appreciate it!

 

[sjvii]

Here's some errors from the CBS log...

2022-10-17 10:06:16, Info                  CBS    Exec: Execution rejected because of a pending Windows Update download.  Client: WindowsUpdateAgent, Session: 30990897_2673121401, Package: Package_for_KB4540723~31bf3856ad364e35~amd64~~14393.3561.1.1 [HRESULT = 0x80070bc9 - ERROR_FAIL_REBOOT_REQUIRED]
2022-10-17 10:06:16, Info                  CBS    Exec: Store corruption found during execution, attempting auto repair.
2022-10-17 10:06:16, Info                  CBS    Exec: Download qualification evaluation, business scenario: Automatic Corruption Repair
2022-10-17 10:12:35, Info                  CBS    Repr: CBS Store check completes
2022-10-17 10:12:35, Info                  CSI    00000003 StoreCorruptionRepair transaction begun. WcpVersion: [l:41]'10.0.14393.5351 (rs1_release.220810-1719)'.
2022-10-17 10:12:35, Info                  CSI    00000004@2022/10/17:14:12:35.364 Starting corruption detection (InnerFlags=20)
2022-10-17 10:12:35, Info                  CBS    FLOW: Entering stage: CheckCsi
2022-10-17 10:23:53, Info                  CSI    00000005@2022/10/17:14:23:53.091 Corruption detection complete. numCorruptions = 2, Disp = 1.
2022-10-17 10:23:53, Info                  CBS    Repr: CSI meta data corruption found, will commit repair transaction if repair is asked.
2022-10-17 10:23:53, Info                  CBS    TI: CBS has signaled that a reboot is required.
2022-10-17 10:23:53, Error                 CBS    Failed to create CSI transaction with id: TI5.30990897_2673121401:31/. A pending repair transaction already exists, reboot is required [HRESULT = 0x80070bc9 - ERROR_FAIL_REBOOT_REQUIRED]
2022-10-17 10:23:53, Info                  CBS    Failed to create CSI transaction to get inventory. [HRESULT = 0x80070bc9 - ERROR_FAIL_REBOOT_REQUIRED]
2022-10-17 10:23:53, Info                  CBS    Failed to get CSI inventory [HRESULT = 0x80070bc9 - ERROR_FAIL_REBOOT_REQUIRED]
2022-10-17 10:23:53, Info                  CBS    Not able to get CBS component onwers for component amd64_presentationcore_31bf3856ad364e35_4.0.15744.795_none_a48f791bb04b19e7 [HRESULT = 0x80070bc9 - ERROR_FAIL_REBOOT_REQUIRED]
2022-10-17 10:23:53, Info                  CBS    Failed to create a new corrupted component entry. [HRESULT = 0x80070bc9 - ERROR_FAIL_REBOOT_REQUIRED]
2022-10-17 10:23:53, Info                  CBS    Failed to check CSI store. [HRESULT = 0x80070bc9 - ERROR_FAIL_REBOOT_REQUIRED]

Here are some of the errors from DISM...

2022-10-13 16:10:12, Error                 DISM   DISM Package Manager: PID=9428 TID=9340 Failed finalizing changes. - CDISMPackageManager::Internal_Finalize(hr:0x800706be)
2022-10-13 16:10:12, Error                 DISM   DISM Package Manager: PID=9428 TID=9340 Failed processing package changes with session option CbsSessionOptionRepairStoreCorruption - CDISMPackageManager::RestoreHealth(hr:0x800706be)
2022-10-13 16:10:12, Error                 DISM   DISM Package Manager: PID=9428 TID=9340 Failed to restore the image health. - CPackageManagerCLIHandler::ProcessCmdLine_CleanupImage(hr:0x800706be)
2022-10-13 16:10:12, Error                 DISM   DISM Package Manager: PID=9428 TID=9340 Failed while processing command cleanup-image. - CPackageManagerCLIHandler::ExecuteCmdLine(hr:0x800706be)
2022-10-14 13:07:28, Error                 DISM   DISM Package Manager: PID=6864 TID=8488 Failed processing package changes with session option CbsSessionOptionRepairStoreCorruption - CDISMPackageManager::RestoreHealth(hr:0x800706be)
2022-10-14 10:44:00, Error                 DISM   DISM Package Manager: PID=11580 TID=12352 Failed finalizing changes. - CDISMPackageManager::Internal_Finalize(hr:0x800706be)
2022-10-14 10:44:00, Error                 DISM   DISM Package Manager: PID=11580 TID=12352 Failed processing package changes with session option CbsSessionOptionRepairStoreCorruption - CDISMPackageManager::RestoreHealth(hr:0x800706be)
2022-10-14 10:44:00, Error                 DISM   DISM Package Manager: PID=11580 TID=12352 Failed to restore the image health. - CPackageManagerCLIHandler::ProcessCmdLine_CleanupImage(hr:0x800706be)
2022-10-17 00:35:17, Info                  DISM   Try to initialize Panther logging 1 times, last error: 0x0
2022-10-17 11:20:19, Info                  DISM   DISM Package Manager: PID=8572 TID=8664 Feature IIS-HttpErrors with CBS state 4(CbsInstallStateStaged) being mapped to dism state 4(DISM_INSTALL_STATE_STAGED) - CDISMPackageFeature::LogInstallStateMapping

Also attached smaller versions of the log files.

 

[sjvii]

I can't reinstall Windows as this has a Dell OEM OS installed. I can't install a repair or in place upgrade because the installers (2016 & 2019) don't recognize the current OS and the option to keep apps and data is greyed out. This is supposed to be fixed with a cumulative update but I can't install updates at the moment.


I considered doing a backup with Veeam and then reinstalling from scratch and limping along with a eval copy for awhile until I can convince the client to cough up the $$ for the licensing but I hate to do that since they have already paid for an OS for now. And, not to mention, I can't get a good backup - probably due to the fact that it's so far out of patching and the Veaam agent is having problems due to that.


At this point I am just on a hamster wheel of trying to run repairs that don't seem to work.