[SOLVED] Windows 2012 Standard Will not update.. tried every trick in the book

lambodad · Feb 1, 2016

I've been told if I can't get help here that this is the end of the line lol

I have a Windows 2012 server that has not been able to get and install updates since October. I have put off troubshooting until recently becuase of teh holiday's and since this is a production server my time windows are limited. I have tried just about every trick and fix I know and every fix on almost ever forum. I think the isue is deeper than I know how to go.

I can run Windows Update nd it finds the needed updates but the installation fails (after several days) or just spins at "Installing or Downloading forever) I even tried a 35K update by itself and it never finishes.

My CBS log folder can be found here http://criio.com/temp/cbs.zip

I ran the SFCFix.exe and it took 10 seconds and came back with nothing found.

I of course ran the System Update REadiness tool
DISM.exe /Online /Cleanup-image /Restorehealth

and the sfc /scannow

but the windows updates still fail.

I even tried manually downloading on e of the updates in the list to install and it says it is already installed. I take this as meaning there is something more going on.

Thanks in advance for any suggestions
Jason

lambodad · Feb 1, 2016

I just realized that I was looking at the results of the sfc and not the SFCFix..

Here is this

Code:

Deployment Image Servicing and Management tool
Version: 6.2.9200.16384


Image Version: 6.2.9200.16384


[==========================100.0%==========================]


Error: 14005


The manifest file contains one or more syntax errors.


The DISM log file can be found at C:\Windows\Logs\DISM\dism.log

The link for this is http://criio.com/temp/dism.zip

thanks again

zcomputerwiz · Feb 5, 2016

Code:

2016-02-01 11:19:58, Error                 CSI    0000008e@2016/2/1:16:19:58.038 (F) base\wcp\componentstore\versionedindex.cpp(3434): Store corruption detected in function ComponentStore::CRawStoreLayout::CheckFamilyIndexForDeadWinnerComponent expression: (null)
  MissingWinningComponentKey on resource [101]"amd64_microsoft-windows-m..ditevtlog.resources_31bf3856ad364e35_6.2.9200.17293_en-us_b2c36273e3a9bbd8"[gle=0x80004005]
2016-02-01 11:44:21, Error                 CSI    0000013a@2016/2/1:16:44:21.898 (F) base\wcp\componentstore\versionedindex.cpp(3434): Store corruption detected in function ComponentStore::CRawStoreLayout::CheckFamilyIndexForDeadWinnerComponent expression: (null)
  MissingWinningComponentKey on resource [78]"amd64_microsoft.vc90.crt_1fc8b3b9a1e18e3b_9.0.30729.6871_none_08e717a5a83adddf"[gle=0x80004005]
2016-02-01 09:55:55, Error                 CSI    0000000e@2016/2/1:14:55:55.299 (F) base\wcp\componentstore\versionedindex.cpp(3434): Store corruption detected in function ComponentStore::CRawStoreLayout::CheckFamilyIndexForDeadWinnerComponent expression: (null)
  MissingWinningComponentKey on resource [72]"amd64_wdmaudio.inf_31bf3856ad364e35_6.2.9200.16726_none_b973e82ba3b75e5c"[gle=0x80004005]
2016-02-01 11:27:38, Info                  CBS    Exec: Unstaging Package: Package_64_for_KB3046049~31bf3856ad364e35~amd64~~6.2.1.0, Update: 3046049-190_neutral_LDR, UnstageDeployment/UnpinDeployment: amd64_0ffd51a06d23f35d91b4ff9d16707600_31bf3856ad364e35_6.2.9200.21410_none_6f37592d861fe970
2016-02-01 11:27:38, Error                 CSI    00000097@2016/2/1:16:27:38.784 (F) base\wcp\componentstore\csd_locking.cpp(216): Error STATUS_SXS_ASSEMBLY_MISSING originated in function CCSDirectTransaction::LockComponent expression: (null)
[gle=0x80004005]

SFCFix Script

Warning: this fix is specific to the user in this thread. No one else should follow these instructions as it may cause more harm than good. If you are after assistance, please start a thread of your own.

Download SFCFix.exe (by niemiro) and save this to your Desktop.
Download the file below, SFCFix.zip, and save this to your Desktop. Ensure that this file is named SFCFix.zip - do not rename it.
Save any open documents and close all open windows.
On your Desktop, you should see two files: SFCFix.exe and SFCFix.zip.
Drag the file SFCFix.zip onto the file SFCFix.exe and release it.
SFCFix will now process the script.
Upon completion, a file should be created on your Desktop: SFCFix.txt.
Copy (Ctrl+C) and Paste (Ctrl+V) the contents of this file into your next post for me to analyse please - put [CODE][/CODE] tags around the log to break up the text.

View attachment SFCFix.zip

Install Update with DISM

Download the update MSU here: Download Security Update for Windows Server 2012 (KB3046049) from Official Microsoft Download Cente
Copy the MSU file to a convenient location (such as C:\temp).
Click on the Start

button and in the search box, type Command Prompt
When you see Command Prompt on the list, right-click on it and select Run as administrator
When command prompt opens, copy and paste the following commands into it, press enter after each

expand {update name}.msu -f:* C:\temp

replace {update name} with the name of the MSU file downloaded in step 1

DISM.exe /Online /Add-Package /PackagePath:C:\temp\{update name}.cab
You should receive the message:
The operation completed successfully.
Restart Windows to complete this operation.
Do you want to restart the computer now (Y/N)?
Make sure to allow the computer to restart if prompted.

If you receive any other message:
Right-click on the Command Prompt window and click Select All, this will invert all of the colours by selecting the text, now press enter. All of this text is now copied.
Paste (Ctrl+V) it into your next post please.

lambodad · Feb 5, 2016

Thanks for the help.

Here is the requested information

Code:

SFCFix version 2.4.9.2 by niemiro.
Start time: 2016-02-05 21:13:42.560
Microsoft Windows Server 2012  - amd64
Using .zip script file at C:\Users\jsj.JJCONCEPTS\Desktop\SFCFix.zip [0]








RegistryScript::
Successfully took ownership and permissions for registry key HKEY_LOCAL_MACHINE\COMPONENTS\DerivedData\Components\amd64_wdmaudio.inf_31bf3856ad364e35_6.2.9200.16726_none_b973e82ba3b75e5c.
Successfully took ownership and permissions for registry key HKEY_LOCAL_MACHINE\COMPONENTS\DerivedData\Components.


Successfully imported registry key HKEY_LOCAL_MACHINE\COMPONENTS\DerivedData\Components\amd64_wdmaudio.inf_31bf3856ad364e35_6.2.9200.16726_none_b973e82ba3b75e5c.
Successfully imported registry key HKEY_LOCAL_MACHINE\COMPONENTS\DerivedData\Components\amd64_microsoft.vc90.crt_1fc8b3b9a1e18e3b_9.0.30729.6871_none_08e717a5a83adddf.


Successfully restored ownership and permissions for registry key HKEY_LOCAL_MACHINE\COMPONENTS\DerivedData\Components\amd64_wdmaudio.inf_31bf3856ad364e35_6.2.9200.16726_none_b973e82ba3b75e5c.
Successfully restored ownership and permissions for registry key HKEY_LOCAL_MACHINE\COMPONENTS\DerivedData\Components\amd64_microsoft.vc90.crt_1fc8b3b9a1e18e3b_9.0.30729.6871_none_08e717a5a83adddf.
Successfully restored ownership and permissions for registry key HKEY_LOCAL_MACHINE\COMPONENTS\DerivedData\Components.
RegistryScript:: directive completed successfully.








Trace::
Failed to trace component amd64_microsoft.vc90.crt_1fc8b3b9a1e18e3b_9.0.30729.6871_none_08e717a5a83adddf with return code -3.
Trace:: directive completed successfully.








Successfully processed all directives.
SFCFix version 2.4.9.2 by niemiro has completed.
Currently storing 3 datablocks.
Finish time: 2016-02-05 21:13:43.623
Script hash: SH0ya13nABNJk5ighJXcU7C4CBcijVFTbI/1WVjLdbA=
----------------------EOF-----------------------

With the windows update file, I was not able to expand. I also tried Unblocking in the file properties. I tried downloading twice and then a 3rd time on another PC and the same message.

Code:

C:\Windows\system32>expand Windows8-RT-KB3046049-x64.msu -f:* c:\tempMicrosoft (R) File Expansion Utility  Version 6.3.9600.17415
Copyright (c) Microsoft Corporation. All rights reserved.


Can't open input file: windows8-rt-kb3046049-x64.msu.

I used Zip7 to extract and then tried to run the command with the following error:

Code:

C:\Windows\system32>DISM.exe /Online /Add-Package /PackagePath:C:\temp\Windows8-RT-KB3046049-x64.cab


Deployment Image Servicing and Management tool
Version: 6.2.9200.16384


Image Version: 6.2.9200.16384


Processing 1 of 1 - Adding package Package_for_KB3046049~31bf3856ad364e35~amd64~
~6.2.1.0
[==================         32.4%                          ]
An error occurred - Package_for_KB3046049 Error: 0x80073712


Error: 14098


The component store has been corrupted.


The DISM log file can be found at C:\Windows\Logs\DISM\dism.log

zcomputerwiz · Feb 8, 2016

Please zip and attach C:\Windows\Logs\CBS\CBS.log

If the zip is larger than 8MB, use a file sharing service such as OneDrive, DropBox, SendSpace, etc. and include the link with your reply.

lambodad · Feb 9, 2016

Sure here you go it's about 97mb http://criio.com/temp/cbs.zip

thanks again for your time!

zcomputerwiz · Feb 9, 2016

Code:

2016-02-07 03:27:29, Error                 CSI    0000621a (F) STATUS_SXS_ASSEMBLY_MISSING #51587222# from CCSDirectTransaction::OperateEnding at index 0 of 1 operations, disposition 2[gle=0xd015000c]
2016-02-07 03:27:29, Error                 CSI    0000621b (F) HRESULT_FROM_WIN32(ERROR_SXS_ASSEMBLY_MISSING) #51587123# from Windows::ServicingAPI::CCSITransaction::ICSITransaction_UnpinDeployment(Flags = 0, a = 1193c23c358072d51aa17e0d844fe3a8, Version = 4.0.9200.20571, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:b77a5c561934e089}, Type neutral, TypeName neutral, PublicKey neutral, cb = (null), s = (null), rid = [81]"Package_27_for_KB2750149~31bf3856ad364e35~amd64~~6.2.1.3.2750149-1007_neutral_LDR", disp = 0)[gle=0x80073701]
2016-02-07 03:27:29, Info                  CBS    Failed to unpin deployment for Update '2750149-1007_neutral_LDR' [HRESULT = 0x80073701 - ERROR_SXS_ASSEMBLY_MISSING]
2016-02-07 03:27:29, Info                  CBS    Failed to execute item[0] in Package: Package_27_for_KB2750149~31bf3856ad364e35~amd64~~6.2.1.3, Update: 2750149-1007_neutral_LDR [HRESULT = 0x80073701 - ERROR_SXS_ASSEMBLY_MISSING]
2016-02-07 03:27:29, Info                  CBS    Failed to execute execution update. [HRESULT = 0x80073701 - ERROR_SXS_ASSEMBLY_MISSING]

Looks like there is a problem with KB2750149.
Install Update with DISM

Download the update MSU here: Download Update for .NET Framework 4.5 for Windows 8, Windows RT and Windows Server 2012 - KB2750149 from Official Microsoft Download Cente
Copy the MSU file to a convenient location (such as C:\temp).
Click on the Start

button and in the search box, type Command Prompt
When you see Command Prompt on the list, right-click on it and select Run as administrator
When command prompt opens, copy and paste the following commands into it, press enter after each

cd C:\temp

replace C:\temp with your path if different

expand {update name}.msu -f:* C:\temp

replace {update name} with the name of the MSU file downloaded in step 1

DISM.exe /Online /Add-Package /PackagePath:C:\temp\{update name}.cab
You should receive the message:
The operation completed successfully.
Restart Windows to complete this operation.
Do you want to restart the computer now (Y/N)?
Make sure to allow the computer to restart if prompted.

If you receive any other message:
Right-click on the Command Prompt window and click Select All, this will invert all of the colours by selecting the text, now press enter. All of this text is now copied.
Paste (Ctrl+V) it into your next post please.

If the installation fails, zip and attach the CBS log with your reply.

lambodad · Feb 10, 2016

Looks like it failed. The CBS Log file: http://criio.com/temp/cbs.zip

Code:

C:\temp>expand Windows8-RT-KB2750149-x64.msu -f:* C:\tempMicrosoft (R) File Expansion Utility  Version 6.2.9200.16384
Copyright (c) Microsoft Corporation. All rights reserved.


Adding C:\temp\WSUSSCAN.cab to Extraction Queue
Adding C:\temp\Windows8-RT-KB2750149-x64.cab to Extraction Queue
Adding C:\temp\Windows8-RT-KB2750149-x64-pkgProperties.txt to Extraction Queue
Adding C:\temp\Windows8-RT-KB2750149-x64.xml to Extraction Queue


Expanding Files ....


Expanding Files Complete ...
4 files total.


C:\temp>DISM.exe /Online /Add-Package /PackagePath:C:\temp\Windows8-RT-KB2750149-x64.msu.cab


Deployment Image Servicing and Management tool
Version: 6.2.9200.16384


Image Version: 6.2.9200.16384


An error occurred trying to open - C:\temp\Windows8-RT-KB2750149-x64.msu.cab Error: 0x80070003
An error occurred trying to open - C:\temp\Windows8-RT-KB2750149-x64.msu.cab Error: 0x80070003


Error: 3


An error occurred trying to open - C:\temp\Windows8-RT-KB2750149-x64.msu.cab Error: 0x80070003


The DISM log file can be found at C:\Windows\Logs\DISM\dism.log


C:\temp>

zcomputerwiz · Feb 10, 2016

DISM.exe /Online /Add-Package /PackagePath:C:\temp\Windows8-RT-KB2750149-x64.msu.cab

should be

DISM.exe /Online /Add-Package /PackagePath:C:\temp\Windows8-RT-KB2750149-x64.cab

lambodad · Feb 10, 2016

oopsy... but unfortunately it still failed

updated the cbs for you. http://criio.com/temp/cbs.zip

Code:

C:\temp>DISM.exe /Online /Add-Package /PackagePath:C:\temp\Windows8-RT-KB2750149-x64.cab

Deployment Image Servicing and Management tool
Version: 6.2.9200.16384


Image Version: 6.2.9200.16384


Processing 1 of 1 - Adding package Package_for_KB2750149~31bf3856ad364e35~amd64~~6.2.1.3
[=========                  16.7%                          ]
An error occurred - Package_for_KB2750149 Error: 0x80073712


Error: 14098


The component store has been corrupted.


The DISM log file can be found at C:\Windows\Logs\DISM\dism.log

zcomputerwiz · Feb 11, 2016

Please zip and attach C:\Windows\Logs\CBS.log

lambodad · Feb 11, 2016

I did that in the last post. Was there something wrong with it? (Have have been replacing the CBS.zip with each request)

zcomputerwiz · Feb 11, 2016

Sorry about that, I didn't see the link.

I'll take a look and be right back!

zcomputerwiz · Feb 11, 2016

Code:

2016-02-10 17:43:07, Error                 CSI    00007f1f@2016/2/10:22:43:07.498 (F) base\wcp\componentstore\versionedindex.cpp(3434): Store corruption detected in function ComponentStore::CRawStoreLayout::CheckFamilyIndexForDeadWinnerComponent expression: (null)
  MissingWinningComponentKey on resource [101]"amd64_microsoft-windows-m..ditevtlog.resources_31bf3856ad364e35_6.2.9200.17293_en-us_b2c36273e3a9bbd8"[gle=0x80004005]

I'd like to see if I can get some more information on this component.

SFCFix Script

Warning: this fix is specific to the user in this thread. No one else should follow these instructions as it may cause more harm than good. If you are after assistance, please start a thread of your own.

Download SFCFix.exe (by niemiro) and save this to your Desktop.
Download the file below, SFCFix.zip, and save this to your Desktop. Ensure that this file is named SFCFix.zip - do not rename it.
Save any open documents and close all open windows.
On your Desktop, you should see two files: SFCFix.exe and SFCFix.zip.
Drag the file SFCFix.zip onto the file SFCFix.exe and release it.
SFCFix will now process the script.
Upon completion, a file should be created on your Desktop: SFCFix.txt.
Copy (Ctrl+C) and Paste (Ctrl+V) the contents of this file into your next post for me to analyse please - put [CODE][/CODE] tags around the log to break up the text.

View attachment SFCFix.zip

lambodad · Feb 11, 2016

here you go sir.. http://criio.com/temp/SFCFix.txt thanks again so much for your help!

zcomputerwiz · Feb 12, 2016

Please zip and attach C:\Windows\WinSxS\Manifests\amd64_microsoft-windows-m..ditevtlog.resources_31bf3856ad364e35_6.2.9200.17293_en-us_b2c36273e3a9bbd8.manifest

lambodad · Feb 12, 2016

Here you go sir... http://criio.com/temp/Manifest-Request.zip

zcomputerwiz · Feb 12, 2016

Let's try the Components hive.

Please manually upload the components hive by following these instructions:

Upload Components Hive

Navigate to C:\Windows\System32\config
Right-click on the current COMPONENTS file and select copy
Note: If you get an error that the file is in use, reboot your computer and then try again.
Right-click on your Desktop and select paste
Right-click on the COMPONENTS file on your Desktop and select Send To -> Compressed (zipped) Folder
Upload the zip from your Desktop to a file sharing service such as DropBox, OneDrive, SendSpace, etc. and include the link with your reply.

lambodad · Feb 12, 2016

No problem... this is from last night's backup. this is a production server so Id like to minimize downtime http://criio.com/temp/config.zip

zcomputerwiz · Feb 12, 2016

Try running this from the command line:

Command Prompt

Click on the Start

button and in the search box, type Command Prompt
When you see Command Prompt on the list, Left Click on it.
When command prompt opens, copy and paste the following commands into it, press enter after each

FSUtil hardlink list C:\Windows\WinSxS\Catalogs\1069af808bd8a3955a7466a2c5394ba05a47a2506e8439e0b26e87f1cb9c29cb.cat
Right-click on the Command Prompt window and click Select All, this will invert all of the colours by selecting the text, now press enter. All of this text is now copied.
Paste (Ctrl+V) it into your next post please.

[SOLVED] Windows 2012 Standard Will not update.. tried every trick in the book

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