Windows 2012 R2, Error 80073712

J

jeff720

Active member
Joined
Jun 11, 2018
Posts
37
Hello,

I am having issues updating/installing any Windows update involving .Net framework. When running Windows Updates, I receive error code 80073712.
I have tried running scf /scannow and using the DISM tool (which finish successfully), but the problem persists.

I would appreciate any help with this.

Thanks,
Jeff
 
Retrieve Components Hive
 1. Navigate to C:\Windows\System32\Config and locate the COMPONENTS file.
2. Please copy this file to your desktop.
Note: If you receive an error that this file is in-use, simply reboot your computer and try again.
3. Right-click on this file on your desktop and select Send To...Compressed (zipped) folder. This will create a file named COMPONENTS.ZIP on your desktop.
4. The file will likely be too large to upload here so please upload toa file sharing service and just provide the link here.
 
Start with this one:

SFCFix Script

Warning: this fix is specific to the user in this thread. No one else should follow these instructions as it may cause more harm than good. If you are after assistance, please start a thread of your own.


  1. Download SFCFix.exe (by niemiro) and save this to your Desktop.
  2. Download the attached file, SFCFixScript.txt, and save this to your Desktop. Ensure that this file is named SFCFixScript.txt - do not rename it.
  3. Save any open documents and close all open windows.
  4. On your Desktop, you should see two files: SFCFix.exe and SFCFixScript.txt.
  5. Drag the file SFCFixScript.txt onto the file SFCFix.exe and release it.
  6. SFCFix will now process the script.
  7. Upon completion, a log should be created on your Desktop: SFCFix.txt.
  8. Copy (Ctrl+C) and Paste (Ctrl+V) the contents of this into your next post for me to analyse please - put [CODE][/CODE] tags around the log to break up the text.
 

Attachments

This is the result:

Code: 
SFCFix version 3.0.0.0 by niemiro.
Start time: 2018-06-11 16:54:57.938
Microsoft Windows Server 2012 R2 Update 3 - amd64
Using .txt script file at C:\Users\*******************\Desktop\SFCFixScript.txt [0]








RegistryScript::
Successfully took ownership and permissions for registry key HKEY_LOCAL_MACHINE\COMPONENTS\DerivedData\Components\msil_system.workflow.componentmodel_31bf3856ad364e35_4.0.9600.18555_none_e2ae15c468b4f8b6.


Successfully imported registry key HKEY_LOCAL_MACHINE\COMPONENTS\DerivedData\Components\msil_system.workflow.componentmodel_31bf3856ad364e35_4.0.9600.18555_none_e2ae15c468b4f8b6.


Successfully restored ownership and permissions for registry key HKEY_LOCAL_MACHINE\COMPONENTS\DerivedData\Components\msil_system.workflow.componentmodel_31bf3856ad364e35_4.0.9600.18555_none_e2ae15c468b4f8b6.
RegistryScript:: directive completed successfully.








Successfully processed all directives.
SFCFix version 3.0.0.0 by niemiro has completed.
Currently storing 1 datablocks.
Finish time: 2018-06-11 16:54:58.735
Script hash: IVJeNbbLn0TqKPJ8sSeSRjfyI0jYYksPA0la1zIeqqw=
----------------------EOF-----------------------
 
I'm trying to install KB4041085 and KB4099635. They are both related to .Net Framework. However, it seems that any update that's not related to .Net Framework installs just fine.

I appreciate all your help with this.
 
Step#1 - ChkDsk Scan
1. Click your Start Button in the lower left of your computer and type cmd in the search box.
2. Once the cmd program is found, right-click on it with your mouse and select Run as administrator as shown below.
3. Answer Yes if asked to allow.
4. You should now have a black window open that you can type in to.
5. Please type chkdsk and then press enter.
6. Chkdsk will start to run. Please allow it to finish. If you get the message that the drive cannot be checked while in use, please schedule a Check Disk for next reboot and allow it to run then.
7. Download ListChkdskResult.exe by SleepyDude and save it on your Desktop. If it's already downloaded to your desktop, just skip this step.
8. Right-click this file and select Run as administrator (Allow if prompted)and a text file will open (and also be saved on the desktop as ListChkdskResult.txt).
Please copy the contents of this file and paste into your next post.​
 
Please see results below:

Code: 
ListChkdskResult by SleepyDude v0.1.7 Beta | 21-09-2013


------< Log generate on 6/12/2018 2:37:22 PM >------
Category: 0
Computer Name: **************************
Event Code: 26212
Record Number: 93884
Source Name: Chkdsk
Time Written: 06-12-2018 @ 18:36:57
Event Type: Information
User: 
Message: Chkdsk was executed in read-only mode on a volume snapshot.  


Checking file system on C:
The type of the file system is NTFS.


WARNING!  F parameter not specified.
Running CHKDSK in read-only mode.


Stage 1: Examining basic file system structure ...
                                                                                       
                                                                                       
  329216 file records processed.                                                        


File verification completed.
                                                                                       
                                                                                       
  6053 large file records processed.                                   


                                                                                       
                                                                                       
  0 bad file records processed.                                     




Stage 2: Examining file name linkage ...
                                                                                       
                                                                                       
  457868 index entries processed.                                                       


Index verification completed.
                                                                                       
                                                                                       
  0 unindexed files scanned.                                        


                                                                                       
                                                                                       
  0 unindexed files recovered.                                      




Stage 3: Examining security descriptors ...
Security descriptor verification completed.
                                                                                       
                                                                                       
  64327 data files processed.                                           


CHKDSK is verifying Usn Journal...
                                                                                       
                                                                                       
  37357952 USN bytes processed.                                                           


Usn Journal verification completed.


Windows has scanned the file system and found no problems.
No further action is required.


 209712127 KB total disk space.
 167774728 KB in 227512 files.
    163416 KB in 64328 indexes.
         0 KB in bad sectors.
    439667 KB in use by the system.
     65536 KB occupied by the log file.
  41334316 KB available on disk.


      4096 bytes in each allocation unit.
  52428031 total allocation units on disk.
  10333579 allocation units available on disk.


-----------------------------------------------------------------------
Category: 0
Computer Name: *****************
Event Code: 26226
Record Number: 92268
Source Name: Chkdsk
Time Written: 06-08-2018 @ 15:21:03
Event Type: Information
User: 
Message: Chkdsk was executed in scan mode on a volume snapshot.  


Checking file system on C:


Stage 1: Examining basic file system structure ...
                                                                                       
  329216 file records processed.                                                        


File verification completed.
                                                                                       
  5069 large file records processed.                                   


                                                                                       
  0 bad file records processed.                                     




Stage 2: Examining file name linkage ...
    Found an unneeded link ($FILE_NAME: "NODFBD~1.180") in index "$I30" of directory "\ProgramData\Microsoft\Windows\WER\ReportQueue <0x1,0xf7>"
        ... repaired online.
                                                                                       
  458088 index entries processed.                                                       


Index verification completed.
                                                                                       


                                                                                       




Stage 3: Examining security descriptors ...
Security descriptor verification completed.
                                                                                       
  64437 data files processed.                                           


CHKDSK is verifying Usn Journal...
                                                                                       
  35530952 USN bytes processed.                                                           


Usn Journal verification completed.
Windows has found problems and they were all fixed online.
No further action is required.


 209712127 KB total disk space.
 166797856 KB in 229798 files.
    162524 KB in 64438 indexes.
    437475 KB in use by the system.
     65536 KB occupied by the log file.
  42314272 KB available on disk.


      4096 bytes in each allocation unit.
  52428031 total allocation units on disk.
  10578568 allocation units available on disk.


----------------------------------------------------------------------




Stage 1: Examining basic file system structure ...


Stage 2: Examining file name linkage ...
The file reference 0xd00000001c323 of index entry NODFBD~1.180 of index $I30
with parent 0xf7 is not the same as 0x1800000001c323.
Deleting index entry NODFBD~1.180 in index $I30 of file 247.


Stage 3: Examining security descriptors ...


-----------------------------------------------------------------------
 
Good.

Step#1 - DISM /RestoreHealth Scan
Warning:this fix is specific to the user in this thread. No one else should follow these instructions as it may cause more harm than good. If you are after assistance, please start a thread of your own.


  1. Right-click on the Start button and select Command Prompt (Admin)
  2. When command prompt opens, Copy (Ctrl+C) and Paste (Right-click > Paste) the following command into it, then press Enter
    Dism /Online /Cleanup-Image /RestoreHealth
  3. Once it finishes, copy and paste the following into the command-prompt window and press Enter. If prompted to overwrite the existing file go ahead.
    copy %windir%\logs\cbs\cbs.log "%userprofile%\Desktop\cbs.txt"
  4. Once this has completed please go to your Desktop and you will find CBS.txt => Please zip/upload to this thread.
    Please Note:: if the file is too big (over 7MB) to upload to your next post, please upload via a service and just provide the link.
 
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