[SOLVED] Windows 2008 R2 x64 kb4512506 installation error 8000ffff

E

elbeun

Contributor
Joined
Nov 24, 2018
Posts
9
Hi,

Trying to install 2019-08 Security Monthly Quality Rollup on Windows server 2008 r2 and I have the error 8000ffff

It seems to try to uninstall update KB4343900 and failing on it.
Tried to uninstall it manually via Programs and features and wusa /uninstall windows6.1-kb4343900-x64_8acbe17ab3a57e50df6c84a4940f2933fa790468.msu but it gives me the same error.

Every other updates installed correctly (Office or Windows)

Here is the cbs folder
https://uqat-my.sharepoint.com/:u:/...5DsVisQxFY_M8BX4pSpqt85YW0FGY4P3tgUw?e=M9q72a

and here is the process monitor of the uninstall of KB4343900 if needed
https://uqat-my.sharepoint.com/:u:/...lMrMOCqw7H05YB0-auP4YOfwxOLjHbuk8GKw?e=8hbIQd

The computer is a Physical Dell server to Virtual machine in Vmware


Thanks,
 
Hi!


FRST Registry Search
1. Click your Start button and type in cmd.
2.After you find the Command Prompt, right click on it and select Run as Administrator.
3. Copy and paste the following into the Command Prompt:

reg load HKLM\COMPONENTS C:\WINDOWS\SYSTEM32\CONFIG\COMPONENTS

4. Please download Farbar Recovery Scan Tool and save it to your Desktop.
Note: You need to run the 64-bit Version so please ensure you download that one.
5. Run FRST64 by Right-Clicking on the file and choosing Run as administrator.
6. Copy and paste KB4343900 into the Search box and click the Search Registry button.
7. When the scan is complete a notepad window will open with the results. Please attach this to your next reply. It is saved on your desktop named SearchReg.txt.
 
Thanks!


Step#1 - FRST Fix
NOTICE: This script was written specifically for this user, for use on that particular machine. Running this on another machine may cause damage to your operating system
1. Please download Farbar Recovery Scan Tool and save it to your Desktop.
Note: You need to run the 64-bit Version so please ensure you download that one.
2. Download the attached fixlist.txt and save it to the Desktop.
Note. It's important that both files, FRST64 and fixlist.txt are in the same location or the fix will not work (in this case...the desktop).
3. Run FRST64 by Right-Clicking on the file and choosing Run as administrator.
4. Press the Fix button just once and wait. If for some reason the tool needs a restart, please make sure you let the system restart normally. After that let the tool complete its run.
5. When finished FRST64 will generate a log on the Desktop (Fixlog.txt). Please attach it to your reply.
6. Try updates again.
 

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