Windows 2008 R2 Update Issue

R

RGC

New member
Joined
Dec 9, 2021
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2
before anyone asks, yes, we still have a system on Windows 2008 R2 that is looking to get upgraded next year. It is specfically Windows 2008 R2 Datacenter SP1. However, we are having an issue patching as we have extended security updates from MS. We have been normally patching the server but then some time late last year, the patches will no longer apply and get the following error "The update is not applicable to your computer". Odd item is we are still able to apply other patches like .net. Trying different monthly security patches, servicing stack patches, we still get the same error.

We reapplied extended licensing to verify that was good (it continues to work on our servers). We performed KB947821 and it fixed some issues found in the checksur.log but still has 11 errors that remain that are unable to be fixed and searching the web, i have not found any solution but did come upon this website that i have seen some folks get help with SUR errors.

any help or insight would be greatly appreciated.

Below and enclosed are the errors.
(f) CSI Missing Winning Component Key 0x00000000 msil_system.data.resources_b77a5c561934e089_6.1.7601.24561_en-us_f9dd22f3ee25d5f4
(f) CSI Missing Winning Component Key 0x00000000 x86_system.data_b77a5c561934e089_6.1.7601.24561_none_522a613c8a763c48
(f) CSI Missing Winning Component Key 0x00000000 wow64_microsoft-windows-wcfcorecomp_31bf3856ad364e35_6.1.7601.24561_none_e29eddea924f7b60
(f) CSI Missing Winning Component Key 0x00000000 amd64_netfx-system.configuration_b03f5f7f11d50a3a_6.1.7601.24561_none_1e7190fde24c5c90
(f) CSI Missing Winning Component Key 0x00000000 msil_system.security.resources_b03f5f7f11d50a3a_6.1.7601.24561_en-us_3d7a521140f45422
(f) CSI Missing Winning Component Key 0x00000000 msil_system.security_b03f5f7f11d50a3a_6.1.7601.24561_none_599b0f66a4870d6d
(f) CSI Missing Winning Component Key 0x00000000 amd64_netfx-system.security_b03f5f7f11d50a3a_6.1.7601.24561_none_1abce0bbb39f4ae8
(f) CSI Missing Winning Component Key 0x00000000 msil_system.configuration.resources_b03f5f7f11d50a3a_6.1.7601.24561_en-us_166d8d0dfdb19182
(f) CSI Missing Winning Component Key 0x00000000 amd64_system.data_b77a5c561934e089_6.1.7601.24561_none_0a7d2a6575fa1342
(f) CSI Missing Winning Component Key 0x00000000 msil_system.configuration_b03f5f7f11d50a3a_6.1.7601.24561_none_e8b86bc30d019745
(f) CSI Missing Winning Component Key 0x00000000 amd64_microsoft-windows-wcfcorecomp_31bf3856ad364e35_6.1.7601.24561_none_d84a33985deeb965

SFCFIX
SUMMARY:
CBS & SFC total detected corruption count: 0
CBS & SFC total unimportant corruption count: 0
CBS & SFC total fixed corruption count: 0
SURT total detected corruption count: 11
SURT total unimportant corruption count: 0
SURT total fixed corruption count: 0
 

Attachments

Retrieve Components Hive
1. Navigate to C:\Windows\System32\Config and locate the COMPONENTS file.
2. Please copy this file to your desktop.
Note: If you receive an error that this file is in-use, simply reboot your computer and try again.
3. Right-click on this file on your desktop and select Send To...Compressed (zipped) folder. This will create a file named COMPONENTS.ZIP on your desktop.
4. The file will likely be too large to upload here so please upload to a file sharing service. Examples of services to upload to are Dropbox or OneDrive or Google Drive and then just provide the link in your reply.
 
Step#1 - Export SideBySide
  1. Click on the Start button and in the search box, type regedit
  2. When you see regedit on the list, right-click on it and select Run as administrator
  3. When regedit opens, using the left pane, navigate to the following registry key and select it by clicking on it once.

    HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\SideBySide
  4. Once selected, click File > Export....
  5. Change the Save as type: to Registry Hive Files (.)
  6. Name this file SxS (with no file extension) and save it to your Desktop.

Once done please upload this file via Dropbox or OneDrive or Google Drive.

Step#2 - Export CBS hive
  • Click on the Start button and in the search box, type regedit
  • When you see regedit on the list, right-click on it and select Run as administrator.
  • When regedit opens, using the left pane, navigate to the following registry key and select it by clicking on it once.

    HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Component Based Servicing
  • Once selected, click File > Export....
  • Change the Save as type: to Registry Hive Files (.).
  • Name this file ComponentBasedServicing (with no file extension) and save it to your Desktop.
  • Right-click on the saved file and choose Send To -> Compressed (zipped) Folder.
  • Attach the .ZIP file to your next post.
  • If the file is too large to upload here, upload to Dropbox or OneDrive or Google Drive and just provide the link here.
 
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