Windows 2008 R2 Update Issue

kedaoka

kedaoka

Member
Joined
May 12, 2021
Posts
5
Hello ,

trying to install KB4534310 on Windows 2008 R2 Windows but Fails form CBS Log file shows below error lines.

CBS Exec: Failed to pre-stage package: Package_2107_for_KB4534310~31bf3856ad364e35~amd64~~6.1.1.9, file: usbccgp.sys, source: \\?\C:\Windows\SoftwareDistribution\Download\87e1d6a1c450fee02f78821d4b9192bf\amd64_usb.inf_31bf3856ad364e35_6.1.7601.24138_none_29961caa3e3c75d8\usbccgp.sys, sandbox: (null) [HRESULT = 0x800f081f - CBS_E_SOURCE_MISSING]
CBS Failed to pre- stage package: Package_for_RollupFix~31bf3856ad364e35~amd64~~7601.24544.1.9 [HRESULT = 0x800f081f - CBS_E_SOURCE_MISSING]
CBS Failed to process single phase execution. [HRESULT = 0x800f081f - CBS_E_SOURCE_MISSING]
 
Hi

Apologies for the delay.

Do you still require assistance?

If so, please do the following.

Export/Upload CBS folder
  1. On Windows 8 and Windows 10, press the Windows key, type This PC, and press Enter.
    On Windows Vista and Windows 7, click the Start button then click Computer.
  2. Double-click on the C: drive, under the Hard Disk Drives category, and then scroll down to, and double click on the Windows folder.
  3. Find and double click on the Logs folder.
  4. Right-click on the CBS folder, and select Copy.
  5. Go back to your Desktop, right-click on it, and select Paste. You should now see a copy of the CBS folder appear on your Desktop called CBS.
  6. Right-click on this new folder, and navigate through Send to, and select Compressed (zipped) folder.
  7. A new file, also called CBS (CBS.zip), but this time with a different icon, will be created on your desktop.
  8. Please upload it to a file sharing service and provide the link to it in your next reply. Examples of services to upload to are Dropbox or OneDrive or SendSpace
 
Hi

Please do the following.

Retrieve Components Hive
1. Navigate to C:\Windows\System32\Config and locate the COMPONENTS file.
2. Please copy this file to your desktop.
Note: If you receive an error that this file is in-use, simply reboot your computer and try again.
3. Right-click on this file on your desktop and select Send To...Compressed (zipped) folder. This will create a file named COMPONENTS.ZIP on your desktop.
4. The file will likely be too large to upload here so please upload to a file sharing service. Examples of services to upload to are Dropbox or OneDrive or SendSpace and then just provide the link in your reply.
 
Hi

Please do the following.

Step1 - Install Update with DISM
  1. Download this update and save to your desktop. The file name will be Windows6.1-KB3197868-x64.cab.zip.
  2. Right-click on this file and select Extract All... Keep the defaults and click the Extract button. You can close the folder window that opens
  3. Click on the Start button and in the search box, type Command Prompt
  4. When you see Command Prompt on the list, right-click on it and select Run as administrator. Go ahead and allow if you receive the UAC prompt.
  5. Copy and paste the following command into the command prompt window and press enter.

    dism /online /add-package /packagepath:%userprofile%\desktop\Windows6.1-KB3197868-x64.cab
  6. You should receive the message:
    The operation completed successfully.
    Restart Windows to complete this operation. <---You may not get this line.
    Do you want to restart the computer now (Y/N)? <---You may not get this line.
Once the update has installed please try windows update again.
 
Hi Bruce,

thanks issue resolved after installing above package, KB4534310 installed successfully by manual command also .
 
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