Windows 11 Updates have been failing since mid October

[Andayle]

Hi all,

I hope someone can help. My Windows 11 updates have been failing for quite a while. I currently have 2 updates stuck on 0% downloading and fail after a while. the two stuck are Windows Intelligence Update and Security Intelligence Update for Microsoft Defender Antivirus - KB2267602 (Version 1.403.1725.0) - Current Channel (Broad)

I've had some luck installing updates manually by searching for them on the Windows update database but I'd much rather Windows went back to doing it automatically. I've tried the basics like booting into safe mode and deleting the software distributions folder, then running the update again, however, every time everything gets stuck on 0%

I've done all the items in the before-posting thread, Please see my attached logs.

 

[Maxstar]

Hi and welcome to Sysnative,

I am checking to see if you still need help with this thread. If so please do the following to get more information about this system.

Download the

Farbar Recovery Scan Tool and save it to your Desktop:

Download the 64 bit version: - Farbar Recovery Scan Tool Link

• Note: Your antivirus program may report FRST incorrectly as an infection. If so, disable the real-time protection when downloading and running FRST.
• Right-click to run the tool as administrator. When the tool opens click Yes to disclaimer.
• Note: Ensure that the Addition.txt check box is checked at the bottom of the form within the Optional Scan area.
• Press the Scan button.
• Please wait for the tool to finish. It will produce two logfiles called FRST.txt and Addition.txt in the same directory the tool is run from (which should be the desktop)
• Post the logfiles FRST.txt and Addition.txt as attachment in your next reply.