Windows 11 Update Issue - 0x80070002

itguy540

Active member
Joined
Jan 19, 2024
Posts
29
I am unable to get the 2024-05 Cumulative Update for Windows 11 23H2 (KB5037771) to install.

At first, I was getting a 0x80248007 error message. I ran the following commands:

Reset-WUComponents (from PSWindowsUpdate PowerShell module)
SFC /scannow
Dism /Online /Cleanup-Image /RestoreHealth

Now, when I try to install this update, I get the 0x80070002 error message.

Since this new error code (of 80070002), I have tried running the SFCFix utility, and I re-ran the SFC and DISM commands, but still getting the same error.

I have also tried manually downloading this update from the Microsoft Catalog, however it fails to install manually as well.

I have attached the CBS.log and the ComponentScanner.log

Thank you!!
 

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