timeshaper
New member
- May 23, 2024
- 3
- A brief description of your problem (but you can also include the steps you tried) - I've been dealing with this for a few months now with intermittent reboots. I've gone into the BIOS and turned off the features that alter power to the CPU and turned off sleeping. I've reinstalled my NVIDIA drivers clean. I've even eventually fully reinstalled Windows 11. Yet the intermittent crashing continues. The dumps varied in what they said (I lost the old dumps in the reinstall) but some had the IRQ error and several were the checksum mismatch related to BTHport.sys. Today's has that. I've gone through and made sure that the drivers for the bluetooth items in the device manager are up to date, they are. prior to reinstall I tried using driver verifier and it never crashed during that. I also scanned the RAM. I did the disk scans. I ran malwarebytes... I did most everything I think.
- System Manufacturer? - It's a prebuilt from Letsbld / NZXT
- Laptop or Desktop? Desktop
- OS ? (Windows 11, 10, 8.1, 8, 7, Vista) - Windows 11
- x86 (32bit) or x64 (64bit)? - 64 bit
- What was original installed OS on system? - 10, I did first an inplace upgrade and recently did a full reset with it downloading a fresh 11 image.
- Is the OS an OEM version (came pre-installed on system) or full retail version (YOU purchased it from retailer)? - Win 11 licensed through OEM.
- Age of system? (hardware) - 3.5 years
- Age of OS installation? - 1 week
- Have you re-installed the OS? - yes
- CPU - AMD Ryzen 5 3600 6 core 3.6GHz
- RAM (brand, EXACT model, what slots are you using?) - Team T-FORCE XTREEM ARGB 4000MHz 32GB (2 X 16 GB). It's the slots beside the CPU I don't know the name.
- Video Card - Gigabyte GeForce RTX 2080 SUPER GAMING OC 8G WHITE
- MotherBoard - MSI MPG X570 GAMING EDGE WIFI
- Power Supply - NZXT C850 Gold
- Is driver verifier enabled or disabled? disabled
- What security software are you using? (Firewall, antivirus, antimalware, antispyware, and so forth) - Defender
- Are you using proxy, vpn, ipfilters or similar software? - No
- Are you using Disk Image tools? (like daemon tools, alcohol 52% or 120%, virtual CloneDrive, roxio software) - No
- Are you currently under/overclocking? Are there overclocking software installed on your system? - No
http://speccy.piriform.com/results/Z0pqNn0WP7qygDszcXPReSg
edit: I am also up to date on Windows Updates and the crashes do not sync up with Windows updates.