Windows 11 21h2 upgrade to latest version errors and bsod (0x80070002, 0xc1900101-0x30017)
- Thread starter polo23
- Start date
here it is also attaching cbs log just in case it got some info
okay thank you very much
Please remove AMD software temporarily.
I would like to have a look at the health of the drives.
Please go to Download and click the blue zip button which will download a portable version of CrystalDiskInfo. Extract the zip file and run diskinfo64.exe which will ask for administrator rights, please allow it.
CrystalDiskInfo uses 3 colors for indication
A little below the menu you'll see drives with each a circle with a color, if any of these is NOT blue please click it.
Before making a screenshot, please do the following
- Go to function > Advanced feature > raw values, change it to 10 [DEC]
- Make sure all attributes are clearly visible
Make a screenshot of CrystalDiskInfo and post this screenshot in your next post.
After the above, I'd like you to try driver verifier again.
I would like to have a look at the health of the drives.
Please go to Download and click the blue zip button which will download a portable version of CrystalDiskInfo. Extract the zip file and run diskinfo64.exe which will ask for administrator rights, please allow it.
CrystalDiskInfo uses 3 colors for indication
- Blue = good
- Yellow = warning
- Red = bad
A little below the menu you'll see drives with each a circle with a color, if any of these is NOT blue please click it.
Before making a screenshot, please do the following
- Go to function > Advanced feature > raw values, change it to 10 [DEC]
- Make sure all attributes are clearly visible
Make a screenshot of CrystalDiskInfo and post this screenshot in your next post.
After the above, I'd like you to try driver verifier again.
i have one bad drive which was a dual boot i had but some how the drive broke and idk if thats of any issue its been like that for a few months
the rest my c and d drives are all blue color which is good
I would recommend taking out any risk, even though it may not be used by you, Windows does attempt to interact with it for different reasons, so you want to remove that drive as a potential risk.
okay i will disconnect it right now
you can send me next steps as well while I do that please
Just to add as note, the bad drive was not listed in the previous Addition log of FRST.
Rich (BB code):
==================== Drives ================================
Drive c: () (Fixed) (Total:951.94 GB) (Free:97.64 GB) (Model: MTFDHBA1T0QFD-1AX1AABYY) NTFS
Drive d: () (Fixed) (Total:931.51 GB) (Free:82.7 GB) (Model: WDC WD10EZEX-08WN4A0) NTFS
\\?\Volume{09ad4696-7f9b-4000-af45-16b20271babc}\ () (Fixed) (Total:0.62 GB) (Free:0.08 GB) NTFS
\\?\Volume{2073e121-da68-d78f-bc3e-63d693347edc}\ () (Fixed) (Total:0.49 GB) (Free:0.46 GB) FAT32
\\?\Volume{de7e7bac-1b26-4fd3-9ad9-14ffeb678fd6}\ () (Fixed) (Total:0.09 GB) (Free:0.09 GB) FAT32
\\?\Volume{973d4528-ff86-43d1-9bc5-0d10e87e5a8e}\ () (Fixed) (Total:0.09 GB) (Free:0.09 GB) FAT32
==================== MBR & Partition Table ====================
==========================================================
Disk: 0 (MBR Code: Windows 7/8/10) (Size: 931.5 GB) (Disk ID: EF2E2523)
Partition 1: (Not Active) - (Size=931.5 GB) - (Type=07 NTFS)
Could not read MBR for disk 1.
==========================================================
Disk: 2 (Size: 953.9 GB) (Disk ID: 0005F479)
Partition: GPT.
==================== End of Addition.txt =======================okay, what should i do now? try verifier again?
ah sorry i thought u were axe0 haha my bad thanks for the note
I just started got bsod
Attachments
Yes i removed amd and can’t get into recovery after few boots i used the usb with install and auto repair it got me back to windows now