Windows 11 21h2 upgrade to latest version errors and bsod (0x80070002, 0xc1900101-0x30017)

polo23

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Joined
Apr 30, 2024
Posts
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hello I'm trying to update my windows to maybe 22h2 or 23h2 whatever it gives me but I get bsod error or it just wont update and give errors

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for reference here is my other thread which the specialist told me It would be better to make thread on bsod section but we did try some troubleshootings

Windows 11 21h2 upgrade to 22h2 errors and bsod (0x80070002, 0xc1900101)
OS Manufacturer Microsoft Corporation
Desktop
System Model MS-7D75
OS Name Microsoft Windows 11 Pro
System Type x64-based PC
installed on 7/‎16/‎2022 was windows 11 home
I installed it my self bought key for windows 11 and installed
not reinstalled not planning to do so to not lose my apps settings
Processor AMD Ryzen 7 7800X3D 8-Core Processor, 4201 Mhz, 6 Core(s), 12 Logical Processor(s)

VENGEANCE® 32GB (2x16GB) DDR5 DRAM 6000mhz CL36​

DeviceLocator Manufacturer PartNumber SerialNumber
DIMMA2 Unknown CMK32GX5M2E6000C36 00000000
DIMMB2 Unknown CMK32GX5M2E6000C36 00000000

pretty sure slot is either 2 and 4 or 1 and 3 I have 4 slots so I know they shouldn't be by each other unless its 4 ram sticks

AMD Radeon RX 7900 XTX
BaseBoard Product MAG B650 TOMAHAWK WIFI (MS-7D75)
power supply - RM850x
driver verifier - seems like its enabled said no unassigned drivers/apps
I used malwarebytes now windows antivirus and firewall
no vpn/proxy and so
no disk image tools
not overclocked
 

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Resetting driver verifier options
After a couple of failed boot attempts, you'll boot automatically to the recovery options,
  • Click Troubleshoot
  • Go to the advanced options
  • Choose command prompt
  • Enter the below command
  • Reboot
Code:
verifier /reset
 
Resetting driver verifier options
After a couple of failed boot attempts, you'll boot automatically to the recovery options,
  • Click Troubleshoot
  • Go to the advanced options
  • Choose command prompt
  • Enter the below command
  • Reboot
Code:
verifier /reset
Its been 8 reboots or more so far i didnt get recovery option
 
Please describe what's happening or record what's happening via phone, I need details.

How far does it get? Do you see the key options for going into the BIOS or the boot menu just before Windows logo displays?
 
Please describe what's happening or record what's happening via phone, I need details.

How far does it get? Do you see the key options for going into the BIOS or the boot menu just before Windows logo displays?
Yes delete key for bios and f11 for boot menu im currently in boot menu selected windows manager and got bsod again i will try from bios find a way maybe to force it
 
What options do you see in the boot menu?
 
Here it says what failed first time
I tried also turning off pc 5 times when the loading logo appears on startup and neither 3 or 5 times got me into automatic repair mode im not sure what other methods there are
 

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I don't see a photo of the options in the boot menu, just an option to go to the boot menu
 
Do you have another computer or access to one?

The best option here is to create installation media that will allow you to troubleshoot, and in doing so allow you to reset the driver verifier options.
You'll need access to another computer from which you can download installation media here: Download Windows 11
Put the installation media on a USB, plug the USB into your computer and you should be able to boot from the USB. Once you boot into the installation media, somewhere in the bottom you should see an option to troubleshoot that you can click on. From that point you can follow instructions in post #4. If you get to the point of seeing partitions/drives allocations, go back to the start and look again. Do NOT go past the partitions/drives allocation because there's no return from that point as you will start the reinstallation process!
 
Do you have another computer or access to one?

The best option here is to create installation media that will allow you to troubleshoot, and in doing so allow you to reset the driver verifier options.
You'll need access to another computer from which you can download installation media here: Download Windows 11
Put the installation media on a USB, plug the USB into your computer and you should be able to boot from the USB. Once you boot into the installation media, somewhere in the bottom you should see an option to troubleshoot that you can click on. From that point you can follow instructions in post #4. If you get to the point of seeing partitions/drives allocations, go back to the start and look again. Do NOT go past the partitions/drives allocation because there's no return from that point as you will start the reinstallation process!
I just did the media tool to usb and i did system restore i made one before doing ur troubleshoots and i just got an error
 

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System restore isn't reliable really, you'll have to manually reset driver verifier.
 
Do you have another computer or access to one?

The best option here is to create installation media that will allow you to troubleshoot, and in doing so allow you to reset the driver verifier options.
You'll need access to another computer from which you can download installation media here: Download Windows 11
Put the installation media on a USB, plug the USB into your computer and you should be able to boot from the USB. Once you boot into the installation media, somewhere in the bottom you should see an option to troubleshoot that you can click on. From that point you can follow instructions in post #4. If you get to the point of seeing partitions/drives allocations, go back to the start and look again. Do NOT go past the partitions/drives allocation because there's no return from that point as you will start the reinstallation process!
Doesn’t work as well what do we do 😭
 

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