Windows 10 x64 SFC problem

theray · Apr 9, 2020

Hello all,

i've got a fault in the RAM on my dad pc. He gots a lot of BSODs and windows updates keep rolling back after few attempts to install. Today i checked the memory with memtest86 and got a lot of fault. The PC is still under guarantees, but with the lockdown i can't leave my dad without his notebook for 2 weeks or he'll get crazy!!! So i give up 8GB of ram from my workstation and swapped with his 16GB faulty one.
After this hardware change i retook the memtest and gave me no error. COOL! ....

Then i booted up windows and tried to check the system with SFC and repair with DISM (after resetting windows update). Now i still get error from SFC that can't recover some files and DISM fails at about 40% with error 14901. Also tried to run DISM with a fresh win10 iso from microsoft tool.

I've tried to check the logs and found something related to ProximityService.dll but i'm not experienced on repairing windows files at this level.

Someone can help me?

ps: i've also tried to run SFCFix but it stopped working at DISM step with 14901 error and now it crashes at checking CBS.log .

Thanks to everyone that will help me!

Sysnative Windows Update · Apr 10, 2020

Hi!

Please follow these steps:

Windows Update Forum Posting Instructions

theray · Apr 10, 2020

softwaremaniac said:
Hi!

Please follow these steps:

Windows Update Forum Posting Instructions

Hi softwaremaniac,

thanks for the reply. I've followed the guide steps and got errors from SFC so i attach the CBS log. SFCFix also crashes reading CBS log so i submitted the dump to the developer. I attach also SFCFix log if it helps.

Sysnative Windows Update · Apr 10, 2020

Hi!

SFCFix Script

Warning: this fix is specific to the user in this thread. No one else should follow these instructions as it may cause more harm than good. If you are after assistance, please start a thread of your own.

Download SFCFix.exe (by niemiro) and save this to your Desktop.
Download the file below, SFCFix.zip, and save this to your Desktop. Ensure that this file is named SFCFix.zip - do not rename it.
Save any open documents and close all open windows.
On your Desktop, you should see two files: SFCFix.exe and SFCFix.zip.
Drag the file SFCFix.zip onto the file SFCFix.exe and release it.
SFCFix will now process the script.
Upon completion, a file should be created on your Desktop: SFCFix.txt.
Copy (Ctrl+C) and Paste (Ctrl+V) the contents of this file into your next post for me to analyse please - put [CODE][/CODE] tags around the log to break up the text.

SFC Scan

Click on the Start button and in the search box, type Command Prompt
When you see Command Prompt on the list, right-click on it and select Run as administrator
When command prompt opens, copy and paste the following commands into it, press enter after each

sfc /scannow

Wait for this to finish before you continue

copy %windir%\logs\cbs\cbs.log "%userprofile%\Desktop\cbs.txt"
This will create a file, cbs.txt on your Desktop. Please attach this to your next post.

theray · Apr 10, 2020

Ok here find attached CBS log. Now SFC told that everything seems ok, so i also tried DISM restorehealth but still get error 14901 .

Sysnative Windows Update · Apr 10, 2020

Step#1 - Capture Process Monitor Trace
1. Download and run Process Monitor. Leave this running while you perform the next steps.
2. Try running DISM just like you have in the past.
3. Stop Process Monitor as soon as it fails. You can simply do this by clicking the magnifying glass on the toolbar as shown below.

4. Select the File menu...Save... and save the file to your desktop. This is likely the default location. The name (unless changed) will be LogFile.PML. This is fine.
5. Zip up and provide the link to the LogFile.PML file as well as your CBS.log Examples of services to upload to are Dropbox or OneDrive or SendSpace.

theray · Apr 11, 2020

I've compressed the log because else it would be too much for my 700kb/s upload speed =)

Here's the log download link: Logfile.rar (62.63MB) - SendSpace.com

Sysnative Windows Update · Apr 11, 2020

Step#1 - FRST Fix
NOTICE: This script was written specifically for this user, for use on that particular machine. Running this on another machine may cause damage to your operating system
1. Please download Farbar Recovery Scan Tool and save it to your Desktop.
Note: You need to run the 64-bit Version so please ensure you download that one.
2. Download the attached fixlist.txt and save it to the Desktop.
Note. It's important that both files, FRST64 and fixlist.txt are in the same location or the fix will not work (in this case...the desktop).
3. Run FRST64 by Right-Clicking on the file and choosing Run as administrator.
4. Press the Fix button just once and wait. If for some reason the tool needs a restart, please make sure you let the system restart normally. After that let the tool complete its run.
5. When finished FRST64 will generate a log on the Desktop (Fixlog.txt). Please post the contents of it in your reply.

theray · Apr 11, 2020

Thanks softwaremaniac!

Did the fix and retry DISM. All went ok and windows 1909 update installed without any problem.

Tomorrow i will do a donation to sysnative.

Keep up the great work you all are doing!

Sysnative Windows Update · Apr 11, 2020

That's awesome!

Thanks for the support and the kind words!

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