Windows 10 won't install en-US speech pack.

A

arnava13

Member
Joined
Aug 29, 2015
Posts
9
Hello,
I recently upgraded to windows 10. As I use a program (not cortana) that requires the speech recognition language to be set to en-US, I went to the setting app to install the pack. Unfortunately, the pack would not install, always leaving me with the following error:

Code: 
Fault bucket , type 0
Event Name: WindowsUpdateFailure3
Response: Not available
Cab Id: 0
Problem signature:
P1: 10.0.10240.16397
P2: 80200001
P3: 77027A01-3E55-4057-95AE-EE1AF771F7EA
P4: Download
P5: 1
P6: 0
P7: 0
P8: WSAcquisition
P9: {855E8A7C-ECB4-4CA3-B045-1DFA50104289}
P10: 0
Attached files:
These files may be available here:
C:\ProgramData\Microsoft\Windows\WER\ReportQueue\NonCritical_10.0.10240.16397_af9253c85ac40f3df6eae137783829afe8fb0_00000000_0247efec
Analysis symbol: 
Rechecking for solution: 0
Report ID: de561427-4e6e-11e5-82f5-74d435e46466
Report Status: 4
Hashed bucket:

and

Code: 
Fault bucket , type 0
Event Name: WindowsUpdateFailure3
Response: Not available
Cab Id: 0
Problem signature:
P1: 10.0.10240.16397
P2: 80200001
P3: 77027A01-3E55-4057-95AE-EE1AF771F7EA
P4: Download
P5: 1
P6: 0
P7: 0
P8: WSAcquisition
P9: {855E8A7C-ECB4-4CA3-B045-1DFA50104289}
P10: 0
Attached files:
These files may be available here:
　
Analysis symbol: 
Rechecking for solution: 0
Report ID: de561427-4e6e-11e5-82f5-74d435e46466
Report Status: 262144
Hashed bucket:

and

Code: 
Fault bucket , type 0
Event Name: APPCRASH
Response: Not available
Cab Id: 0
Problem signature:
P1: svchost.exe_wuauserv
P2: 10.0.10240.16384
P3: 559f38cb
P4: wuaueng.dll
P5: 10.0.10240.16397
P6: 55af1578
P7: c0000005
P8: 00000000000566d0
P9: 
P10: 
Attached files:
These files may be available here:
C:\ProgramData\Microsoft\Windows\WER\ReportQueue\AppCrash_svchost.exe_wuau_f834e4f438a4f5f6564b695929177547689b787a_120c363e_29a1f9f8
Analysis symbol: 
Rechecking for solution: 0
Report ID: a1951761-85df-4645-89b8-70298e9d5aa8
Report Status: 4
Hashed bucket:

A few of the steps I have tried:

-Clear issues with the softwaredistribution and services folder.
-Repair windows update components.
-Do the SFC fix.
-Run system maintenance.

And many more.

Please help me.
Thanks,
Arnav:banghead:
 
Hi and welcome to Sysnative. Let's see if we can get you fixed up. Please do the following.

Step#1 - SFCFix Script
Warning: this fix is specific to the user in this thread. No one else should follow these instructions as it may cause more harm than good. If you are after assistance, please start a thread of your own.

  1. Download SFCFix.exe (by niemiro) and save this to your Desktop. If you still have this on your desktop from downloading previously, you don't need to re-download.
  2. Download the file below, SFCFix.zip, and save this to your Desktop. Ensure that this file is named SFCFix.zip - do not rename it.
  3. Save any open documents and close all open windows.
  4. On your Desktop, you should see two files: SFCFix.exe and SFCFix.zip.
  5. Drag the file SFCFix.zip onto the file SFCFix.exe and release it.
  6. SFCFix will now process the script.
  7. Upon completion, a file should be created on your Desktop: SFCFix.txt.
  8. Copy (Ctrl+C) and Paste (Ctrl+V) the contents of this file into your next post for me to analyse please

Step#2 - DISM /RestoreHealth Scan
Warning:this fix is specific to the user in this thread. No one else should follow these instructions as it may cause more harm than good. If you are after assistance, please start a thread of your own.

  1. Right-click on the Start
    w8start.png
    button and select Command Prompt (Admin)
  2. When command prompt opens, Copy (Ctrl+C) and Paste (Right-click > Paste) the following command into it, then press Enter
    Dism /Online /Cleanup-Image /RestoreHealth
  3. Once it finishes, copy and paste the following into the command-prompt window and press Enter. If prompted to overwrite the existing file go ahead.
    copy %windir%\logs\cbs\cbs.log "%userprofile%\Desktop\cbs.txt"
  4. Once this has completed please go to your Desktop and you will find CBS.txt => Please zip/upload to this thread.
    Please Note:: if the file is too big (over 7MB) to upload to your next post, please upload via a service such as Dropbox or One Drive or SendSpace and just provide the link.

Items for your next post
1. SFCFix.txt
2. CBS.txt
 

Attachments

SFCFix.txt:

SFCFix version 2.4.5.0 by niemiro.
Start time: 2015-08-31 13:12:20.149
Microsoft Windows 8.1 - amd64
Using .zip script file at C:\Users\Arnav\Downloads\SFCFix.zip [0]







PowerCopy::
Successfully took permissions for file or folder C:\WINDOWS\Servicing\Packages\Microsoft-Windows-Client-Features-Package-AutoMerged-base~31bf3856ad364e35~amd64~en-US~10.0.10240.16384.cat
Successfully took permissions for file or folder C:\WINDOWS\Servicing\Packages\Microsoft-Windows-Client-Features-Package-AutoMerged-base~31bf3856ad364e35~amd64~en-US~10.0.10240.16384.mum
Successfully took permissions for file or folder C:\WINDOWS\Servicing\Packages\Microsoft-Windows-Client-Features-Package-AutoMerged-ds~31bf3856ad364e35~amd64~en-US~10.0.10240.16384.cat
Successfully took permissions for file or folder C:\WINDOWS\Servicing\Packages\Microsoft-Windows-Client-Features-Package-AutoMerged-ds~31bf3856ad364e35~amd64~en-US~10.0.10240.16384.mum
Successfully took permissions for file or folder C:\WINDOWS\Servicing\Packages\Microsoft-Windows-CoreSystem-DXG-windows-Package~31bf3856ad364e35~amd64~en-US~10.0.10240.16384.cat
Successfully took permissions for file or folder C:\WINDOWS\Servicing\Packages\Microsoft-Windows-CoreSystem-DXG-windows-Package~31bf3856ad364e35~amd64~en-US~10.0.10240.16384.mum


Successfully copied file C:\Users\Arnav\AppData\Local\niemiro\Archive\Packages\Microsoft-Windows-Client-Features-Package-AutoMerged-base~31bf3856ad364e35~amd64~en-US~10.0.10240.16384.cat to C:\WINDOWS\Servicing\Packages\Microsoft-Windows-Client-Features-Package-AutoMerged-base~31bf3856ad364e35~amd64~en-US~10.0.10240.16384.cat.
Successfully copied file C:\Users\Arnav\AppData\Local\niemiro\Archive\Packages\Microsoft-Windows-Client-Features-Package-AutoMerged-base~31bf3856ad364e35~amd64~en-US~10.0.10240.16384.mum to C:\WINDOWS\Servicing\Packages\Microsoft-Windows-Client-Features-Package-AutoMerged-base~31bf3856ad364e35~amd64~en-US~10.0.10240.16384.mum.
Successfully copied file C:\Users\Arnav\AppData\Local\niemiro\Archive\Packages\Microsoft-Windows-Client-Features-Package-AutoMerged-ds~31bf3856ad364e35~amd64~en-US~10.0.10240.16384.cat to C:\WINDOWS\Servicing\Packages\Microsoft-Windows-Client-Features-Package-AutoMerged-ds~31bf3856ad364e35~amd64~en-US~10.0.10240.16384.cat.
Successfully copied file C:\Users\Arnav\AppData\Local\niemiro\Archive\Packages\Microsoft-Windows-Client-Features-Package-AutoMerged-ds~31bf3856ad364e35~amd64~en-US~10.0.10240.16384.mum to C:\WINDOWS\Servicing\Packages\Microsoft-Windows-Client-Features-Package-AutoMerged-ds~31bf3856ad364e35~amd64~en-US~10.0.10240.16384.mum.
Successfully copied file C:\Users\Arnav\AppData\Local\niemiro\Archive\Packages\Microsoft-Windows-CoreSystem-DXG-windows-Package~31bf3856ad364e35~amd64~en-US~10.0.10240.16384.cat to C:\WINDOWS\Servicing\Packages\Microsoft-Windows-CoreSystem-DXG-windows-Package~31bf3856ad364e35~amd64~en-US~10.0.10240.16384.cat.
Successfully copied file C:\Users\Arnav\AppData\Local\niemiro\Archive\Packages\Microsoft-Windows-CoreSystem-DXG-windows-Package~31bf3856ad364e35~amd64~en-US~10.0.10240.16384.mum to C:\WINDOWS\Servicing\Packages\Microsoft-Windows-CoreSystem-DXG-windows-Package~31bf3856ad364e35~amd64~en-US~10.0.10240.16384.mum.


Successfully restored ownership for C:\WINDOWS\Servicing\Packages\Microsoft-Windows-Client-Features-Package-AutoMerged-base~31bf3856ad364e35~amd64~en-US~10.0.10240.16384.cat
Successfully restored permissions on C:\WINDOWS\Servicing\Packages\Microsoft-Windows-Client-Features-Package-AutoMerged-base~31bf3856ad364e35~amd64~en-US~10.0.10240.16384.cat
Successfully restored ownership for C:\WINDOWS\Servicing\Packages\Microsoft-Windows-Client-Features-Package-AutoMerged-base~31bf3856ad364e35~amd64~en-US~10.0.10240.16384.mum
Successfully restored permissions on C:\WINDOWS\Servicing\Packages\Microsoft-Windows-Client-Features-Package-AutoMerged-base~31bf3856ad364e35~amd64~en-US~10.0.10240.16384.mum
Successfully restored ownership for C:\WINDOWS\Servicing\Packages\Microsoft-Windows-Client-Features-Package-AutoMerged-ds~31bf3856ad364e35~amd64~en-US~10.0.10240.16384.cat
Successfully restored permissions on C:\WINDOWS\Servicing\Packages\Microsoft-Windows-Client-Features-Package-AutoMerged-ds~31bf3856ad364e35~amd64~en-US~10.0.10240.16384.cat
Successfully restored ownership for C:\WINDOWS\Servicing\Packages\Microsoft-Windows-Client-Features-Package-AutoMerged-ds~31bf3856ad364e35~amd64~en-US~10.0.10240.16384.mum
Successfully restored permissions on C:\WINDOWS\Servicing\Packages\Microsoft-Windows-Client-Features-Package-AutoMerged-ds~31bf3856ad364e35~amd64~en-US~10.0.10240.16384.mum
Successfully restored ownership for C:\WINDOWS\Servicing\Packages\Microsoft-Windows-CoreSystem-DXG-windows-Package~31bf3856ad364e35~amd64~en-US~10.0.10240.16384.cat
Successfully restored permissions on C:\WINDOWS\Servicing\Packages\Microsoft-Windows-CoreSystem-DXG-windows-Package~31bf3856ad364e35~amd64~en-US~10.0.10240.16384.cat
Successfully restored ownership for C:\WINDOWS\Servicing\Packages\Microsoft-Windows-CoreSystem-DXG-windows-Package~31bf3856ad364e35~amd64~en-US~10.0.10240.16384.mum
Successfully restored permissions on C:\WINDOWS\Servicing\Packages\Microsoft-Windows-CoreSystem-DXG-windows-Package~31bf3856ad364e35~amd64~en-US~10.0.10240.16384.mum
PowerCopy:: directive completed successfully.







Successfully processed all directives.
SFCFix version 2.4.5.0 by niemiro has completed.
Currently storing 6 datablocks.
Finish time: 2015-08-31 13:12:21.975
Script hash: RUpu8CLocfq78pW3IpqsK8u5MgjVFnHlxdrVuZlGp1s=
----------------------EOF-----------------------

View attachment cbs.zip
 
All the corruption is fixed from that log. Let's do one more check.

SFC Scan
1. Right-click on the Start
w8start.png
button and select Command Prompt (Admin)
2. When command prompt opens, Copy (Ctrl+C) and Paste (Right-click > Paste) the following command into it, then press Enter
 sfc /scannow

3. Once it finishes, copy and paste the following into the command-prompt window and press Enter.
copy %windir%\logs\cbs\cbs.log "%userprofile%\Desktop\cbs.txt"

4. Once this has completed please go to your Desktop and you will find CBS.txt => Right-click on this file and choose Send To...Compressed (zipped folder). Please upload this zipped file CBS.zip to this thread

Please Note:: if the file is too big to upload to your next post please upload via a service such as Dropbox or One Drive or SendSpace and just provide the link.
 
Open settings app, go to language and region, click on options for English (United States) and click download under speech. (You may already have it downloaded).
 
I think what I would try next is to repair Windows 10 by simply installing right over the top of it. This has fixed many issues just like this one. So I would download the Media Creation Tool and run it and do an upgrade. Just make sure you select to keep everything.

Let me know if this resolves your issue.
 
Your apps and data will NOT be deleted. It's just an in-place repair of Windows 10. You just have to make sure that when prompted as to whether you want to keep everything that you say Yes. I've done this many times already.

There may be some minor settings which are set back to the default but these can simply be switched back. Nothing critical will be removed or lost.

As always however, please ensure you have a backup of your critical data in case things don't go as expected. The chances of this happening are very slim but why chance it.
 
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